Service manual

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SERVICE MANUAL

000832MIU

G031/G032/G049/G054

RICOH GROUP COMPANIES

CÓPIA NÃO CONTROLADA

Summary of content (274 pages)

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CÓPIA NÃO CONTROLADA ® ® G031/G032/G049/G054 SERVICE MANUAL 000832MIU RICOH GROUP COMPANIES CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA ® ® G031/G032/G049/G054 SERVICE MANUAL RICOH GROUP COMPANIES CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA G031/G032/G049/G054 SERVICE MANUAL 000832MIU CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH CORPORATION.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA WARNING The Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA Rev. 7/2000 LEGEND PRODUCT CODE G031 G032 G049 G054 COMPANY GESTETNER RICOH P7020 AP2000 P7014 AP1400 P7021 AP2100 P7016 AP1600 SAVIN SLP20 SLP14 SLP21 SLP16 DOCUMENTATION HISTORY REV. NO.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA TABLE OF CONTENTS OVERALL INFORMATION 1. OVERALL MACHINE INFORMATION ........................................ 1-1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 SPECIFICATIONS.....................................................................................1-1 MACHINE CONFIGURATION ...................................................................1-5 PAPER PATH............................................................................................1-6 MECHANICAL COMPONENT LAYOUT..............
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CÓPIA NÃO CONTROLADA 2.6.2 FUSING ..........................................................................................2-30 2.6.3 FUSING UNIT DRIVE.....................................................................2-30 2.6.4 PRESSURE ROLLER/PAPER EXIT...............................................2-31 2.6.5 FUSING UNIT DRIVE RELEASE ...................................................2-31 2.6.6 NEW FUSING UNIT DETECTION (STINGER - P3 ONLY) ............2-32 2.6.7 FUSING TEMPERATURE CONTROL.............
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CÓPIA NÃO CONTROLADA Rev. 01/2003 4.2.1 ENABLING AND DISABLING SERVICE PROGRAM MODE ...........4-2 4.2.2 SERVICE PROGRAM MODE MENU TREE.....................................4-3 4.2.3 SERVICE MODE MENU TABLE ......................................................4-5 4.2.4 PRINT LOG ......................................................................................4-9 4.2.5 PRINTER ID ...................................................................................4-13 4.3 IC CARD BOOT SERVICE MODE .....
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Rev. 03/2000 CÓPIA NÃO CONTROLADA 6.4.2 BY-PASS FEED ROLLER REPLACEMENT ..................................6-12 6.4.3 PAPER FEED ROLLER REPLACEMENT......................................6-15 6.4.4 RELAY ROLLER REPLACEMENT (STINGER - P4 ONLY) ...........6-17 6.4.5 FRICTION PAD REPLACEMENT...................................................6-18 6.4.6 TRAY PAPER FEED CLUTCH REPLACEMENT ...........................6-19 6.5 LASER UNIT ................................................................................
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT G914/G915 1. OVERALL MACHINE INFORMATION ........................................ 9-1 1.1 SPECIFICATIONS.....................................................................................9-1 1.1.1 STINGER - P3 ..................................................................................9-1 1.1.2 STINGER - P4 ..................................................................................9-1 1.2 MECHANICAL COMPONENT LAYOUT........................................
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CÓPIA NÃO CONTROLADA Rev. 01/2003 2.3 SETUP FOR VARIOUS NETWORK TYPES ...........................................10-6 2.3.1 PEER-TO-PEER NETWORK..........................................................10-6 2.3.2 NOVELL NETWARE NETWORK ...................................................10-7 2.3.3 TCP/IP NETWORK.........................................................................10-7 3. SERVICE TABLES AND PROCEDURES.................................. 10-8 3.1 FACTORY RESET (NVRAM CLEAR) ...............
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CÓPIA NÃO CONTROLADA APPENDIX 1. DOWNLOADING CONTROLLER FIRMWARE ........... APPENDIX-1 1.1 OVERVIEW ...............................................................................APPENDIX-1 1.1.1 IC CARD (FLASH CARD) .................................................APPENDIX-1 1.1.2 PC, VIA PARALLEL PORT ...............................................APPENDIX-2 1.1.3 DIMM ................................................................................APPENDIX-2 1.1.4 RELEASING NEW CONTROLLER FIRMWARE .....
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA IMPORTANT SAFETY NOTICES PREVENTION OF PHYSICAL INJURY 1. Before disassembling or assembling parts of the printer and peripherals, make sure that the printer power cord is unplugged. 2. The wall outlet should be near the printer and easily accessible. 3. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components. 4.
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CÓPIA NÃO CONTROLADA LASER SAFETY The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in the field.
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CÓPIA NÃO CONTROLADA INSTALLATION G031/G032 G049/G054 SERVICE MANUAL SERVICE PROCEDURES AND TABLES G031/G032 APPENDIX PREVENTIVE MAINTENANCE G031/G032 TAB POSITION 2 TROUBLESHOOTING G031/G032 TAB POSITION 7 ENVELOPE FEEDER G913 TAB POSITION 8 REPLACEMENT AND ADJUSTMENT G031/G032 TAB POSITION 3 NETWORK INTERFACE BOARD G919 TAB POSITION 4 DETAILED DESCRIPTIONS G031/G032 TAB POSITION 5 PAPER FEED UNIT G914/G915 TAB POSITION 6 OVERALL INFORMATION G031/G032 TAB POSITION 1 Rev.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA OVERALL INFORMATION CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA SPECIFICATIONS Overall Information 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Configuration: Desktop Print Process: Laser beam scanning & electrophotographic printing Monocomponent toner development Printing Speed (600 dpi): G031: Maximum 20 pages per minute (A4/LT LEF) G032: Maximum 14 pages per minute (A4/LT SEF) NOTE: LEF, long edge feed. SEF, short edge feed First Print Speed: G031: 5.5 s or less (A4/LT - LEF, standard tray) G032: 6.
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CÓPIA NÃO CONTROLADA Rev. 04/2000 SPECIFICATIONS Printing Paper Size: ⇒Printing Paper Weight: Power Source: G031: Maximum A3/11" x 17" Minimum A5 LEF - Standard Tray B6 SEF - By-pass Tray A5 LEF - Optional PFU Custom paper size (PCL 6/PS): By-pass Tray 11.69" x 17" ~ 3.88" x 5.83" (297 x 431.8 ~ 98.
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CÓPIA NÃO CONTROLADA Dimensions (Printer only): Width 450 mm (17.7") 360 mm (14.2") G031 G032 Depth 420 mm (16.6") 420 mm (16.6") Height 270 mm (10.6") 270 mm (10.6") Weight: G031: Less than 15 kg (33 Ib.) G032: Less than 12 kg (27 Ib.) Warm-up Time Less than 39 seconds: 23°C Energy Saver Mode 30 min.
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CÓPIA NÃO CONTROLADA SPECIFICATIONS Utility Software (Main frame CD-ROM): • • • • • Printer Drivers PS PPD files Font Manager Aficio Manager Operating Instructions (G031/G032 -22, -27, -29) Utility Software (Optional Network Interface Board): • • • • • • • IP-P2P IPXP2P MAP Bootpl NW setup NIB User’s Manual Acrobat Reader Maintenance Kit: • • • • • Fusing Unit x 1 Transfer Unit x 1 Friction Pad x 1 Paper Feed Roller x 3 (G031) Paper Feed Roller x 1 (G032) G031/G032 1-4 CÓPIA NÃO CONTROLADA SM
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CÓPIA NÃO CONTROLADA MACHINE CONFIGURATION Overall Information 1.2 MACHINE CONFIGURATION Internal Options [G] G031-17, 22, 27, 29 G032-17, 22, 27, 29 [E] [F] [H, I] [A] [B] [C] [D] G031V500.WMF No.
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CÓPIA NÃO CONTROLADA PAPER PATH 1.3 PAPER PATH G031 Output Tray By-pass Tray Paper Tray G031V503.WMF G032 Output Tray By-pass Tray G031V504.
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CÓPIA NÃO CONTROLADA MECHANICAL COMPONENT LAYOUT Overall Information 1.4 MECHANICAL COMPONENT LAYOUT G031 12 13 14 15 1 2 3 11 4 5 6 7 9 10 8 G031V505.WMF G032 15 12 1 2 3 11 4 5 6 7 10 1. 2. 3. 4. 5. 6. 7. 9 Exit Roller Hot Roller Pressure Roller Transfer Roller By-pass Feed Roller By-pass Tray Registration Rollers (G031) Relay Roller (G032) 8. Paper Feed Roller SM 8 G031V506.WMF 9. Toner Cartridge 10. Paper Tray 11. Polygonal Mirror Motor 12.
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CÓPIA NÃO CONTROLADA ELECTRICAL COMPONENT LAYOUT 1.5 ELECTRICAL COMPONENT LAYOUT G031 23 22 21 20 24 19 25 18 1 17 2 16 3 15 4 14 5 13 6 12 11 7 8 10 9 G031V501.WMF 1. Laser Synchronization Detector 2. Engine Control Board 3. Exhaust Fan Motor 4. High Voltage Supply Board 5. LD Drive Board 6. Main Motor 7. Tray Paper Feed Clutch 8. By-pass Feed Solenoid 9. Tray Paper Size Switch 10. Registration Sensor 11. By-pass Tray Paper Sensor 12. Registration Clutch 13.
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CÓPIA NÃO CONTROLADA G032 19 18 Overall Information ELECTRICAL COMPONENT LAYOUT 20 17 21 16 1 15 14 2 13 12 3 4 5 11 10 9 8 6 7 G031V502.WMF 1. Engine Control Board 2. Exhaust Fan Motor 3. Power Supply Unit 4. High Voltage Supply Board 5. Main Motor 6. Tray Paper Feed Solenoid 7. By-pass Feed Solenoid 8. Toner Near-end Sensor 9. Registration Sensor 10. By-pass Tray Paper Sensor 11. Tray Paper End Sensor SM 12. Fusing Exit Sensor 13. Fusing Thermistor 14. Control Panel Board 15.
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CÓPIA NÃO CONTROLADA ELECTRICAL COMPONENT DESCRIPTIONS 1.6 ELECTRICAL COMPONENT DESCRIPTIONS Refer to the electrical component layout and the point-to-point diagram on the waterproof paper in the pocket for the locations of these components.
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CÓPIA NÃO CONTROLADA Symbol Description Magnetic Clutches Tray Paper Feed MC1 (G031) Registration MC2 (G031) Starts paper feed from the paper tray. Lamps L1 — 12 — 8 7 — 6 Heats the hot roller. 19 15 Monitors the temperature of the hot roller. 15 13 Provides back-up overheat protection in the fusing unit. 20 16 1 — Starts paper feed from the by-pass tray. Starts paper feed from the paper tray. Tray Paper Feed (G032) Fusing Thermistors Fusing TH1 Thermofuses Fusing TF1 Index No.
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CÓPIA NÃO CONTROLADA PRINTING PROCESS 1.7 PRINTING PROCESS 6 1 OPC 5 –600 V 2 –100 V 4 3 –400 V G031V507.WMF G031/4 use an all-in-one type of toner cartridge that includes the drum, toner, development roller, charge roller and other components. 1. DRUM CHARGE In the dark, the charge roller gives a negative charge of –600 volts to the organic photo-conductive (OPC) drum. The charge remains on the surface of the drum because the OPC layer has a high electrical resistance in the dark. 2.
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CÓPIA NÃO CONTROLADA 4. IMAGE TRANSFER Paper is fed to the area between the drum surface and the transfer roller at the proper time for aligning the print paper and the developed image on the drum surface. Then, the transfer roller applies a positive current to the reverse side of the paper (the size of the current depends on the resolution and the paper size). This pulls the toner particles from the drum surface to the paper. At the same time, the paper is attracted to the transfer roller. 5.
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CÓPIA NÃO CONTROLADA BOARD STRUCTURE 1.8 BOARD STRUCTURE 1.8.1 OVERVIEW Motors & Clutches Laser Diode LD Drive Board Sensors High Voltage Supply Board Video I/F Printer Control Board Control Panel Board Engine Control Board (ECB) Paper Feed Unit +5 V/+24 V Power Supply Unit (PSU) Fusing Unit G031V508.WMF The engine control firmware controls the components connected to the engine control board (ECB). The printer control board controls the control panel board.
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CÓPIA NÃO CONTROLADA 1.8.2 MAJOR COMPONENTS 1. Engine Control Board (ECB) This is the printer engine control board. It controls the following functions: • Engine sequence • Machine control, printer engine control • Timing control for peripherals • Video control • Drive control for the sensors, motors, solenoids, and high voltage supply board • PWM control for edge smoothing (PWM is done on the printer control board) 2. Printer Control Board This is the machine’s main control board.
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CÓPIA NÃO CONTROLADA COMPARISON 1.9 COMPARISON G031 G032 250 sheets 250 sheets Standard Paper Tray 100 sheets 100 sheets Standard Bypass Tray 500 sheets 500 sheets x 2 Optional Paper Tray Envelope Feeder 10 envelopes 5 envelopes Output Paper 250 sheets Capacity Input Paper Size A3/11" x 17" ~ A5 (LEF) A4 ~ A5 (LEF) (Std./Opt. Tray) Input Paper Size A3/11" x 17" ~ B6 (SEF) free: A4/LG ~ B6 (SEF) free: (By-pass Tray) 11.69" x 17" ~ 3.88" x 5.83" 8.5" x 14" ~ 3.88" x 5.83" 5.5 s or less 6.
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CÓPIA NÃO CONTROLADA DETAILED DESCRIPTIONS CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA PRINTING 2. DETAILED SECTION DESCRIPTIONS 2.1 PRINTING PC AT Compatible Detailed Descriptions 2.1.1 IMAGE DATA PATH Macintosh Ethernet Parallel NIB Optional Bus I/F CN. LD Drive Board Drum LD Unit Gate Array ECB ROCKY W Printer Control Board G031D502.WMF The printer control board receives the print data from the host computer (AT compatible Windows PC or Macintosh).
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CÓPIA NÃO CONTROLADA PRINTING 2.1.2 PRINTER CONTROL BOARD Parallel I/F 32-bit Data Address/Command ECB CPU LD Unit ROCKY W (ASIC) Option Board NIB Resident DRAM HDD RS232C Code ROM DIMM Printer Control Board SIMM G031D503.WMF The printer control board receives the print data from the computer through the parallel cable or network interface board.
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CÓPIA NÃO CONTROLADA PRINTING 2.1.3 IMAGE DATA PROCESSIING Edge smoothing and toner saving are performed by an ASIC (ROCKY W). The edge smoothing and toner saving modes can be switched on/off with the machine’s control panel or the printer driver. Detailed Descriptions Edge Smoothing Main Scan Direction 4/4 Fig. A 3/4 2/4 1/4 0 Sub Scan Direction Fig. B Fig. C G031D504.WMF Jagged edges on characters as shown in the above illustration are reduced using edge smoothing.
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CÓPIA NÃO CONTROLADA PRINTING 2.1.4 HOST INTERFACE Bi-directional Parallel Interface G031D505.WMF A 36-pin bi-directional parallel interface connector (female) is used. The bi-directional parallel interface on the controller works in three modes; Compatible, Nibble and ECP modes. These modes are standardized by IEEE 1284.
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CÓPIA NÃO CONTROLADA LASER EXPOSURE 2.2 LASER EXPOSURE This machine uses a laser diode to produce electrostatic images on an OPC drum. The laser diode unit converts image data from the ECB into laser pulses, and the optical components direct these pulses to the drum. Exposure of the drum by the laser beam creates the latent image. The laser beam makes the main scan while drum rotation controls the sub scan. Strength of the beam output Strength of the beam on the drum Printing G031 5 mW 0.
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CÓPIA NÃO CONTROLADA LASER EXPOSURE 2.2.2 OPTICAL PATH G031 [A] [J] [B] [E] [C] [K] [H] [D] [G] [F] G031D506.WMF [C] [A] G032 [B] [E] [J] [K] [I] [D] G031D507.
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CÓPIA NÃO CONTROLADA LASER EXPOSURE The optical path from the laser diode to the drum is shown on the previous page. G031 The laser beam goes to the F-theta mirror [F], 1st mirror [H] and BTL [G]. Then, the beam reaches the drum [D] through the shield glass [K]. The beam reflected by the polygonal mirror writes the pixels of the latent image on the drum. The F-theta mirror [F] ensures constant intervals between the pixels. The BTL [G] corrects for irregularities in the polygonal mirror faces.
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CÓPIA NÃO CONTROLADA LASER EXPOSURE 2.2.3 AUTO POWER CONTROL (APC) LD Drive Board 5V CN1-7 LD PD VCC APC VIDEO LD Driver DPI select LD OFF G031D508.WMF To prevent the intensity of the laser beam from changing because of temperature, the machine monitors the laser beam with a photodiode (PD). The PD is enclosed in the laser diode. The PD passes an electrical current to the LD driver IC and this IC adjusts its output level to keep the laser diode output constant.
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CÓPIA NÃO CONTROLADA LASER EXPOSURE 2.2.4 LD SAFETY SWITCH Engine Control Board CN104-1 CN16-1 LD Drive Board CN7-7 CN1-7 LD Voltage Regulator +24V CN103-1 PD LD Driver CN103-2 Front Cover Safety Switch G031D500.WMF Front Cover Safety Switch To ensure that the laser beam does not inadvertently switch on during servicing, there is a safety switch located at the front cover. The switch is on the LD 24 V line.
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CÓPIA NÃO CONTROLADA TONER CARTRIDGE 2.3 TONER CARTRIDGE 2.3.1 OVERVIEW [A] [B] [C] [D] [E] [I] [H] [G] [F] G031D509.WMF The toner cartridge consists of the components shown above. The toner cartridge contains the OPC drum and the toner cassette, and includes the mechanisms for drum charge, development, and cleaning. The drum is 30 mm in diameter.
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CÓPIA NÃO CONTROLADA TONER CARTRIDGE 2.3.2 DRIVE [B] Detailed Descriptions [A] [D] [C] G031D510.WMF The main motor [B] drives the drum [C], the development roller [A], and agitators [D] through a series of gears. The main motor speed is controlled by the engine control board (ECB). When a new cartridge is installed, the machine clears the near-end condition if the toner near-end sensor detects that there is sufficient toner. There is no counter for the toner cartridge.
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CÓPIA NÃO CONTROLADA TONER CARTRIDGE 2.3.3 DRUM CHARGE [A] [B] [E] [C] [D] G031D511.WMF This machine uses a drum charge roller system instead of a scorotron corona wire system to charge the drum. The drum charge roller [A] always contacts the surface of the drum [E] because of the charge roller pressure springs [C], and gives a negative charge to the drum surface. While the drum is rotating, the drum charge roller also turns because of friction between the roller and the drum.
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CÓPIA NÃO CONTROLADA TONER CARTRIDGE 2.3.4 DEVELOPMENT Overview [A] [G] [B] [E] [D] [C] G031D509.WMF This machine uses monocomponent toner. The G031 has two agitators [F] in the toner cartridge(shown above). The G032 has one agitator. The agitator(s) [F] and the mixing blade [D] mix the toner in the toner cartridge and transport it to the development roller [C]. Friction between the transported toner and the doctor blade [A] gives the toner a negative charge.
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CÓPIA NÃO CONTROLADA TONER CARTRIDGE Toner Near-End Sensor The toner near-end sensor monitors the toner concentration by checking the magnetic field strength. When the reading goes down to a threshold value, the machine enters the nearend condition. There is no toner end condition (the user replaces the cartridge when the print quality has become unacceptable). The threshold value cannot be changed. No adjustment is required after the sensor is replaced.
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CÓPIA NÃO CONTROLADA TONER CARTRIDGE 2.3.5 DRUM CLEANING [D] [C] Detailed Descriptions [A] [B] G031D512.WMF The cleaning blade [A] removes any toner remaining on the drum after the image is transferred to the paper. The toner remaining on the drum is scraped off by the cleaning blade and transferred to the collection area. The mylar sheet [B] prevents the toner from dropping out of the cleaning unit. The toner cartridge in the commercial toner cartridge has a toner collection coil [C] and scraper [D].
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CÓPIA NÃO CONTROLADA IMAGE TRANSFER AND PAPER SEPARATION 2.4 IMAGE TRANSFER AND PAPER SEPARATION 2.4.1 OVERVIEW [C] [A] [B] G031D513.WMF The machine uses a transfer roller [A] which touches the surface of the drum [B]. The high voltage supply unit supplies a positive current to the transfer roller. A feedback circuit inside the machine automatically keeps the transfer current constant. The transfer current depends on the paper size.
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CÓPIA NÃO CONTROLADA IMAGE TRANSFER AND PAPER SEPARATION 2.4.2 TRANSFER ROLLER CLEANING During transfer roller cleaning, the high voltage supply unit supplies a negative cleaning bias to the transfer roller. The negatively charged toner on the transfer roller is then transferred back to the drum. Then a positive cleaning bias is applied to the transfer roller to push back to the drum any toner which was positively charged by the transfer roller.
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CÓPIA NÃO CONTROLADA PAPER FEED 2.5 PAPER FEED 2.5.1 OVERVIEW G031 [C] [D] [B] [A] [E] G031D514.WMF There is a paper tray [A] and a by-pass tray [B]. The paper tray holds 250 sheets. The by-pass tray can hold 100 sheets of paper. The paper feed roller [C] drives the top sheet of paper from the paper tray to the registration rollers [D]. The paper tray has a friction pad [E] which allows only one sheet to feed at a time.
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CÓPIA NÃO CONTROLADA PAPER FEED Detailed Descriptions G032 [B] [D] [C] [A] [E] G031D515.WMF There is a paper tray [A] and a by-pass tray [B]. The paper tray holds 250 sheets. The by-pass tray can hold 100 sheets of paper. The paper feed roller [C] drives the top sheet of paper from the paper tray to the relay roller [D]. Then the relay roller feeds the paper to the registration area. The paper tray has a friction pad [E] which allows only one sheet to feed at a time.
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CÓPIA NÃO CONTROLADA PAPER FEED 2.5.2 PAPER TRAY G031 Tray Extension The tray can be extended manually to hold paper longer than A4/Letter size. The default setting of the tray length is for short paper. To use longer paper, release the catches [A] at both sides, then extend the tray and re-lock the catches. [A] The paper sizes in the table given below can be used. G031D516.
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CÓPIA NÃO CONTROLADA PAPER FEED Paper Feed Drive [E] Detailed Descriptions [F] [A] [B] [C] [D] G031D518.WMF The main motor drives the pick-up and feed mechanism. The tray paper feed clutch [A] transfers drive from the main motor to the paper feed roller [B]. This machine uses a feed roller and friction pad mechanism. The friction pad [C] only allows the top sheet to feed. Therefore, during paper feed, the top sheet of paper is separated from the stack and fed to the registration rollers [D].
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CÓPIA NÃO CONTROLADA PAPER FEED Paper Size Detection [A] The paper size switch [A] includes three sensors (microswitches). The sensors are actuated by actuators on a dial [B] behind the paper size indicator plate. [C] [D] Each paper size has its own actuator, with a unique combination of notches. To determine the paper size, the CPU reads which switches have been turned off by the actuator. [B] The CPU disables paper feed from a G031D519.WMF tray if the paper size cannot be detected.
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CÓPIA NÃO CONTROLADA PAPER FEED G032 Bottom Plate Lift [A] [B] G031D520.WMF The tray bottom plate is connected to the cassette arm [A] by the spring [B]. When the cassette is put in the machine, the slope of the guide block [C] on the machine lifts the cassette arm up and the spring lifts up the bottom plate.
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CÓPIA NÃO CONTROLADA PAPER FEED Paper Feed Drive [B] [D] [E] [C] [F] [A] [G] [I] [H] G031D521.WMF The main motor drives the pick-up and feed mechanism through the paper pick-up drive gear [D]. To pick up paper, the tray paper feed solenoid [A] turns on and the gear stopper [B] comes off the paper feed roller gear [C]. This gear does not move immediately, because the gap in the teeth prevent it from engaging the drive gear [D].
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CÓPIA NÃO CONTROLADA PAPER FEED 2.5.3 BY-PASS TRAY G031 Detailed Descriptions [A] [B] [F] [G] [C] G031D522.WMF [D] [E] G031D523.WMF When paper is placed on the tray, the by-pass tray paper feeler [A] is pushed up and the actuator leaves the by-pass tray paper sensor [B]. After image processing in the printer control board, the CPU energizes the by-pass feed solenoid and the by-pass feed roller [C] starts to feed paper to the registration roller [D].
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CÓPIA NÃO CONTROLADA PAPER FEED G032 [A] [B] G031D524.WMF [C] [D] [E] G031D525.WMF When paper is placed on the tray, the by-pass tray paper sensor [A] activates. After image processing in the printer control board, the CPU energizes the by-pass feed solenoid [B] and the by-pass feed roller [C] starts to feed paper to the relay roller [D]. The by-pass feed roller cam [E] releases the by-pass tray bottom plate to press the stack of paper against the by-pass feed roller.
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CÓPIA NÃO CONTROLADA PAPER FEED 2.5.4 PAPER REGISTRATION G031 [B] Detailed Descriptions [A] [D] [C] G031D518.WMF Main motor rotation is transmitted to the registration clutch gear [A]. The registration sensor [B] is just before the registration rollers [C]. When the paper leading edge activates the registration sensor, the registration clutch [D] turns off and the registration rollers stop turning. However, the tray paper feed roller clutch stays on for a bit longer.
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CÓPIA NÃO CONTROLADA PAPER FEED G032 [A] [B] G031D526.WMF The registration sensor [A] is just after the relay roller [B]. However, this machine has no registration roller. A certain time after the paper leading edge activates the registration sensor, the CPU starts to write the latent image on the drum. The registration sensor is also used for paper misfeed detection.
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CÓPIA NÃO CONTROLADA IMAGE FUSING 2.6 IMAGE FUSING 2.6.1 OVERVIEW 8 9 10 Detailed Descriptions 7 6 1 5 2 4 3 G031D527.WMF The fusing unit consists of the following parts. 1. 2. 3. 4. 5. SM Pressure Roller Release Lever Pressure Spring Fusing Lamp Fusing Thermistor New Fusing Unit Detector (G031 only) 6. Hot Roller 7. Exit Roller 8. Fusing Exit Sensor 9. Hot Roller Strippers 10.
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CÓPIA NÃO CONTROLADA IMAGE FUSING 2.6.2 FUSING [D] [A] [C] [B] G031D528.WMF After the image has been transferred, the paper enters the fusing unit. The image is fused to the paper by applying heat and pressure through the combination of hot roller [A], the fusing lamp [B], and the pressure roller. The CPU monitors the hot roller temperature through the fusing thermistor [C] that is in contact with the hot roller surface. The thermofuse [D] protects the fusing unit from overheating. 2.6.
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CÓPIA NÃO CONTROLADA IMAGE FUSING 2.6.4 PRESSURE ROLLER/PAPER EXIT Detailed Descriptions [C] [A] [B] G031D530.WMF During printing, the pressure roller [A] is pressed against the hot roller [B] by springs. The hot roller strippers [C] separate the paper from the hot roller and direct it to the exit roller. Then the exit roller feeds the paper to the paper tray. 2.6.5 FUSING UNIT DRIVE RELEASE [A] G031D531.
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CÓPIA NÃO CONTROLADA IMAGE FUSING 2.6.6 NEW FUSING UNIT DETECTION (G031 ONLY) [D] [C] [A] [B] G031D532.WMF The fusing unit in the G031 maintenance kit has this detection mechanism (the fusing unit obtained as a service part does not). When the fusing unit has been replaced, the CPU detects the new unit and automatically removes the “Replace Maintenance Kit” from the display and resets the maintenance counter.
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CÓPIA NÃO CONTROLADA IMAGE FUSING 2.6.7 FUSING TEMPERATURE CONTROL (°C) 200 printing [B] Detailed Descriptions standby [A] 170 100 2 minutes Main SW on G031D533.WMF When the main switch turns on, the CPU turns on the fusing lamp. When the thermistor detects the ‘ready to print’ temperature (170°C), the machine can start to print at any time. The lamp stays on until the thermistor detects the standby temperature [A]. Then, the CPU maintains this temperature using on-off control.
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CÓPIA NÃO CONTROLADA IMAGE FUSING The CPU controls the temperature as shown in the following tables to keep the fusing lamp at the appropriate temperature for each condition.
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CÓPIA NÃO CONTROLADA IMAGE FUSING Detailed Descriptions [B] [A] G031D528.WMF The fusing temperature is controlled using the fusing thermistor [A]. The CPU checks the output from the fusing thermistor once a second. The CPU compares the current and previous temperature, then decides the power-on ratio for the next second. To maintain the target temperature, the CPU controls the fusing lamp power-on ratio as shown in the following table.
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CÓPIA NÃO CONTROLADA IMAGE FUSING 2.6.9 ENERGY SAVER MODE When the machine is not used, the energy saver feature reduces power consumption by switching off the fusing lamp. Entering Energy Saver Mode Energy saver mode starts after the machine has been idle for a certain time. This time is specified by the user. The following choices are available.
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CÓPIA NÃO CONTROLADA COVER OPEN DETECTION 2.7 COVER OPEN DETECTION Detailed Descriptions 2.7.1 FRONT COVER LOCK [A] [B] G031D534.WMF There is a hook [A] at the front and rear of the machine. When the front cover is closed, the hooks catch the lock levers [B]. To open the front cover, push the cover open levers at both sides of the front cover. 2.7.2 FRONT COVER SAFETY SWITCH [C] [A] [B] G031D535.
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CÓPIA NÃO CONTROLADA COVER OPEN DETECTION 2.7.3 REMOVING THE FUSING UNIT [C] [A] [D] [E] [B] G031D536.WMF When the fusing unit is not in the machine [A], the stopper [B] blocks the safety switch release lever [C]. Therefore, the front cover cannot be closed. When the fusing unit is installed properly [D], the projection on the fusing unit [E] lifts up the stopper. Therefore, the safety switch release lever can pass and the front cover can be closed.
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CÓPIA NÃO CONTROLADA ENGINE CONTROL BOARD 2.8 ENGINE CONTROL BOARD 2.8.1 PCB LAYOUT EPROM TB1 Gate Array EEPROM SRAM CN11 CN12 CN13 CN14 CN2 CN10 CN9 CPU H8/3002 Engine I/F CN8 CN1 CN7 CN4 CN6 Detailed Descriptions CN3 CN5 CN15 CN16 G031D540.
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CÓPIA NÃO CONTROLADA ENGINE CONTROL BOARD 2.8.2 DEVICES The engine control board controls the printer engine system. Devices CPU Gate Array (GAZELLE) EPROM EEPROM SRAM TB1 G031/G032 Functions 16-bit microprocessor Internal RAM: 512 bits Serial communication control for I/F controller Laser printing control Power width modulation (PWM) timer.
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CÓPIA NÃO CONTROLADA ENGINE CONTROL BOARD 2.8.3 STRUCTURE ECB Thermistor Sensors EPROM CPU (H8/3002) SRAM Video I/F EEPROM Motors Clutches Fan Motor Clutch Driver Fusing Control Driver High Voltage Supply Unit Sensors Sync. Detector Laser Diode Printer Control Board Sensors GAZELLE (Video & I/O) Optional Paper Feed Unit Fusing Unit +5V PSU LD Drive Board +24V +5VS Regulator G031D541.
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CÓPIA NÃO CONTROLADA ENGINE CONTROL BOARD 2.8.4 CONNECTION TO THE ECB ECB Registration Sensor CN3 CN1 Printer Control Board CN16 PSU CN15 High Voltage Supply Unit By-pass Paper End Sensor 1st Tray Paper End Sensor *Paper Near-end Sensor CN4 *1st Tray Paper Size Sensor Toner Near-end Sensor CN5 CN14 Exhaust Fan Motor Fusing Unit CN6 CN13 *Registration Clutch CN12 By-pass Feed Solenoid CN11 Paper Feed Clutch CN10 Main Motor LD Drive Board *Laser Synch.
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CÓPIA NÃO CONTROLADA CN CN1 CN3 CN4 CN5 CN6 CN7 CN8/9 CN10 CN11 CN12 CN13 CN14 CN15 CN16 SM Description Supplies +5 V to the printer control board. Also passes the video, engine control, and the serial data signals Signals from the registration sensor and by-pass paper end sensor Signals from the 1st tray paper size and paper end sensors. For the G031, also from the 1st tray paper near-end sensor.
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CÓPIA NÃO CONTROLADA SIGNAL TABLE 2.9 SIGNAL TABLE CN CN1-A1 CN1-A2 CN1-A3 CN1-A4 CN1-A5 CN1-A6 CN1-A7 CN1-A8 CN1-A9 Signal GND GND +5V N.
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CÓPIA NÃO CONTROLADA SIGNAL TABLE CN9-9 CN9-10 CN9-11 CN9-12 CN9-13 CN9-14 CN9-15 SM Signal /FSET1 /FSET2 +5V FTEMP GND /EXIT +5V +24V GND XSMSTA /SMLOK SMCK CHLDP +5VS APCSH GND /VD GND /LD EN /DETP +5V GND +24V GND GND +5V SNDCK XSNDFD XSNDCL SPSEN EPEND /OTSET CHG2 OPS0 OPS1 OPS2 TRDCK /TRDFD /TRDCL TPSEN /FCSET OPNE0 OPNE1 OPS0 OPS1 OPS2 OPEND XOTSET I/O I I Description Fusing unit 100V/200V selection Fusing unit 100V/200V selection I Fusing unit temperature detection (analog) I Fusing exit sens
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CÓPIA NÃO CONTROLADA SIGNAL TABLE CN CN10-1 CN10-2 CN10-3 CN10-4 CN10-5 CN10-6 CN10-7 CN11-1 CN11-2 CN12-1 CN12-2 CN13-1 CN13-2 CN14-1 CN14-2 CN15-1 CN15-2 CN15-3 CN15-4 CN15-5 CN15-6 CN15-7 CN15-8 CN15-9 CN15-10 CN15-11 CN15-12 CN15-13 CN15-14 CN16-1 CN16-2 CN16-3 CN16-4 CN16-5 CN16-6 CN17-1 CN17-2 G031/G032 Signal CHMMS HMLOK /MMTR GND GND +24V +24V +24V /FSTCL +24V /MLTSOL +24V /REGCL +24V /FAN N.C N.
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CÓPIA NÃO CONTROLADA PRINTER CONTROL BOARD 2.10 PRINTER CONTROL BOARD 2.10.1 PCB LAYOUT Option Bus (CN2) DIP SW Flash ROM EEPROM Flash ROM Engine I/F DIMM SLOT CPU RAM Control Panel RAM ASIC SIMM Connector Option Bus (CN3) Detailed Descriptions G031 RAM RAM Centronics I/F G031D538.WMF G032 Engine I/F RAM CPU Control Panel EEPROM ASIC RAM DIMM SLOT RAM Flash ROM RAM Flash ROM DIP SW SIMM Connector Font ROM Option Bus (CN2) Centronics I/F G031D539.
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CÓPIA NÃO CONTROLADA PRINTER CONTROL BOARD 2.10.
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CÓPIA NÃO CONTROLADA INSTALLATION CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA INSTALLATION REQUIREMENTS 3. INSTALLATION 3.1 INSTALLATION REQUIREMENTS 3.1.1 ENVIRONMENT 1. Temperature Range: 10°C to 32°C (50°F to 89.6°F) 2. Humidity Range: 15% to 80% RH 3. Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.) 4. Ventilation: Room air should turn over at least 3 times/hr/person 6. Avoid areas which are exposed to sudden temperature changes. This includes: 1) Areas directly exposed to cool air from an air conditioner.
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CÓPIA NÃO CONTROLADA PRINTER INSTALLATION 12 March 1999 3.2 PRINTER INSTALLATION See the “Quick Installation Guide” sheet that comes with the printer. 3.3 PAPER FEED UNIT INSTALLATION See the “Installing the Paper Feed Unit” section in the Operating Instructions. 3.4 ENVELOPE FEEDER INSTALLATION See the “Installing the Envelope Feeder” section in the Operating Instructions. 3.5 HARD DISK INSTALLATION See the “Hard Disk Installation” sheet that comes with the option. 3.
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CÓPIA NÃO CONTROLADA CHECKING THE CONNECTIONS 3.8 CHECKING THE CONNECTIONS 3.8.1 CONNECTION BETWEEN MAIN PRINTER CONTROL BOARD (AND RELATED OPTIONS: HDD, RAM SIMM, NIC) AND OPTIONAL HDD & PERIPHERALS Installation G031/032-17 G031I501.WMF G031/032-22, -27, -29 G031I502.WMF Please refer to the key names and locations in the above illustration. 1. Plug in the power cord and turn on the main switch. Then “Ready” is displayed. 2. Press the “Menu” key to enter the Main Menu. 3.
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CÓPIA NÃO CONTROLADA CHECKING THE CONNECTIONS 12 March 1999 An example of the configuration page follows. Model Name Configuration Page Reference Firmware Version Engine Version Pages Printed Maintenance Counter Total Installed RAM Hard Disk Network Card DIMM Card Host Interface 2.23.22 1.1 123456 43456 36 MB 815 MB Ethernet Attached Print Language Network Setup IP Address Subnet Mask Gateway Address RS232C Setup Baud Rate Parity Flow Control Data Bits Stop Bits DTR Polarity Auto 133.139.211.6 255.
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CÓPIA NÃO CONTROLADA CHECKING THE CONNECTIONS Model Name Reference 2.23.22 1.1 123456 43456 36 MB 815 MB Ethernet Attached [A] [B] [C] [D] [E] [F] [G] Installation Firmware Version Engine Version Pages Printed Maintenance Counter Total Installed RAM Hard Disk Network Card DIMM Card G031I500.WMF The maintenance counter [C] shows the main motor work time counter (the unit is 5000 seconds).
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CÓPIA NÃO CONTROLADA CHECKING THE CONNECTIONS 12 March 1999 3.8.2 CONNECTION BETWEEN PRINTER CONTROL BOARD AND NETWORK INTERFACE BOARD There are three ways to check the connection between the main printer control board and the network interface board. • Check that the configuration page includes Ethernet settings. • Check the “NIB Setup” menu in the Host Interface menu on the machine’s operation panel. • Print out the Network Interface Board Configuration Sheet with the network information (see below).
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CÓPIA NÃO CONTROLADA SERVICE TABLES AND PROCEDURES CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA OVERVIEW 4. SERVICE PROCEDURES AND TABLES 4.1 OVERVIEW There are three service menus with this machine. • Service Program Mode: This contains most of the field procedures, and is covered in section 4.2 • IC Card Boot Service Mode: Most of these features are covered in the Appendix, which describes procedures that are mainly for use in the service station. • Service Tool Menu: This is also covered in the Appendix.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE 4.2 SERVICE PROGRAM MODE CAUTION Before accessing the service menu, do the following: Confirm that there is no print data in the printer buffer (the Data In LED must not be lit or blinking). If there is some data in the buffer, wait until all data has been printed. 4.2.1 ENABLING AND DISABLING SERVICE PROGRAM MODE Enabling the Service Mode 1.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE 4.2.2 SERVICE PROGRAM MODE MENU TREE Service Tables and Procedures The following diagram shows the service mode menu tree. G031M500.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE Accessing the Required Program Select each program level in sequence. 1. Scroll through the 1st level programs using the “Up/Down arrow” keys. Then press the “Enter” key. 2. Scroll through the items in the next lowest level using the “Up/Down arrow” keys. To go back to a higher level, press the “Escape” key. Inputting a Value or Setting for a Service Program 1. Enter the required program mode as explained above.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE 4.2.3 SERVICE MODE MENU TABLE In the Function column, comments are in italics. Menu Level Level 1 Level 2 Main Scan Tray 1 Side-to-side Registration (Feed from Paper Tray 1) Function Adjusts the printing side-to-side registration from paper tray 1 using the frame on the Print Log. Use the “ / ” keys to increase or decrease. See “Replacement and Adjustment - Print Registration Adjustments” for details.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE Level 1 Counter Clear Menu Level Level 2 Paper Feed Paper Feed Roller Counter & Reset Transfer Roller Fusing Error Log & Counter EEPROM Clear Fusing Error Clear Print Log Function Views and resets the paper feed counter. To view the counter, press the “Enter” key then press the “Escape” key. To reset the counter, press the “Enter” key again after the counter is displayed. Transfer Roller Views and resets the transfer roller Counter & counter.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE Product Name Menu Level Level 2 Main Motor 1,200 dpi Motor Polygon Motor Laser Enable Charger ON 1,200 dpi Charger ON Development Bias ON 1,200 dpi Development Bias ON Registration Clutch ON (G031) By-pass Solenoid ON Feed Clutch ON (G031) Feed Solenoid ON (G032) 2nd Feed Clutch ON 2nd Feed Motor ON 3rd Feed Clutch ON (G031) 3rd Feed Motor ON (G031) Fan Motor Plug and Play Model Name Function Settings To check the outputs, press the “Enter” key.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE Level 1 Serial Number Menu Level Level 2 Printer ID Setting Function Settings Views and stores the printer ID To view the printer ID, press the “Enter” key. Normally, the printer ID should not be changed. Note: 1. The serial number is stored in the NVRAM on the controller board. 2. The printer ID is checked during font downloading. 3. Store the same number when the NVRAM is cleared with the IC card boot menu. 4.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE 4.2.4 PRINT LOG Sample An example of the print log follows. [A] 98877669-MODEL NAME ROM version Engine ROM version Controller ROM version Network ROM version : V1.10 : V1.00 : V5.32 Register Setting Sub Scan (-3.0 mm to +3.0 mm) Normal Feed Main Scan (-3.0 mm to +3.0 mm) By-pass Tray Tray 1 Tray 2 Tray 3 [B] [C] [D] [E] : -0.5 : : : : +0.5 +1.0 +1.0 +1.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE Printing the Log Sheet To print the log sheet, do the following. 1. Turn on the machine while pressing the “On Line” key and “Escape” key together to enter the service mode. NOTE: For the key locations, see “Enabling and Disabling Service Program Mode”. 2. Use the “arrow” keys until “PRINT LOG” appears. Then press the “Enter” key. 3. Use the “arrow” keys to select the appropriate tray then press the “Enter” key.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE [C]: Controller ROM version The printer control board firmware version. The controller firmware consists of PCL firmware, PostScript firmware and diagnostic firmware. The controller ROM version changes when one or more of these is updated. The controller firmware version is stored in the NVRAM on the printer control board. Only the controller firmware can be installed by the IC card, DIMM card and downloading from PC.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE [I]: Error Logging The ten latest engine errors are logged. The counters go up every 200 prints. For example, if the counter shows 10, the error occurred somewhere between print numbers 2,000 and 2,199.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE 4.2.5 PRINTER ID Overview The user can buy fonts and install them in the printer hard disk. The font software uses the printer ID to prevent the fonts from being downloaded to several printers illegally. The fonts must be downloaded to one printer only. The original printer ID is stored in the NVRAM on the printer control board in the factory. The serial number of the printer control board is used for the ID.
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CÓPIA NÃO CONTROLADA SERVICE PROGRAM MODE 3. Use the “arrow” key to change the number and press Serial Number: the “Enter” key to store the displayed number. 1 0 000000 NOTE: Store the same number which had been stored previously (see the top of the Print Log G031M513.WMF sheet). The printer control board has a serial number printed on the board, but if the old board had been replaced earlier, the serial number on the new board must not be used for the Printer ID. 4. Then the cursor shifts to the right.
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CÓPIA NÃO CONTROLADA IC CARD BOOT SERVICE MODE 4.3 IC CARD BOOT SERVICE MODE 4.3.1 OVERVIEW The IC card booting service menu is accessed only by booting from an IC card. The IC card is prepared as a service tool. NOTE: A blank IC card cannot be used to boot up the printer. 4.3.2 ENABLING AND DISABLING IC CARD BOOT SERVICE MODE To enter the service mode 1. Turn the printer off. 3. Plug the IC card into the IC card adapter, then connect it to the option bus connector.
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CÓPIA NÃO CONTROLADA IC CARD BOOT SERVICE MODE 4.3.3 IC CARD BOOT SERVICE MODE TREE SERVICE MENU UPDATE FIRMWARE DOWNLOAD FIRMWARE PATTERN GENERATOR REPEAT TOTAL PATTERN 2x2 4x4 BROWN FOX FLAG SHIP FOX PATTERN BLANK REAL 1,200 dpi REGISTRATION ADJUSTMENT FREE SIZE HEADER ATTACH EEPROM CLEAR CLEAR COUNTER VERSION INFORMATION COPY TO CARD COPY TO DIMM CLEAR NVRAM G031M526.WMF Accessing the Required Program Select each program level in sequence. 1.
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CÓPIA NÃO CONTROLADA IC CARD BOOT SERVICE MODE Menu Item Update Firmware Download Firmware Copy to DIMM Copy to CARD Clear NVRAM TEST Print SM Function Update controller firmware using an IC card. For details, see the appendix, and “Downloading New Controller Software” in this section. Download firmware from a PC through a parallel cable. See the appendix for details. Download firmware to a DIMM card from a PC through a parallel cable. See the appendix for details.
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CÓPIA NÃO CONTROLADA EEPROM AND NVRAM RESET PROCEDURES 4.4 EEPROM AND NVRAM RESET PROCEDURES The following table shows what data is stored in the EEPROM and NVRAM.
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CÓPIA NÃO CONTROLADA DOWNLOADING NEW CONTROLLER SOFTWARE 4.5 DOWNLOADING NEW CONTROLLER SOFTWARE 4.5.1 OVERVIEW This section explains how to upgrade the controller firmware using an IC card, also known as a flash card. (Other methods are available for this model, and these are explained in the appendix.) The engine board and NIB firmware cannot be upgraded in this way. • The NIB has special procedures (see the manual for the NIB) • The engine firmware is upgraded by changing the ROM.
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CÓPIA NÃO CONTROLADA DOWNLOADING NEW CONTROLLER SOFTWARE 4.5.2 DOWNLOADING NEW FIRMWARE FROM AN IC CARD Preparation • IC card containing new firmware • IC card adapter Connecting the IC Card G031 Option Bus (CN3) Option Bus (CN2) DIP SW 1 4 Flash ROM DIP SW 1 Flash ROM EEPROM CPU Font ROM RAM RAM SIMM Connector ECB I/F DIMM Slot Control Panel I/F RAM ASIC RAM RAM Centronics I/F RAM IC Card Adapter IC Card G031M502.
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CÓPIA NÃO CONTROLADA DOWNLOADING NEW CONTROLLER SOFTWARE G032 Option Bus (CN2) DIP SW 1 4 DIP SW 1 RAM Flash ROM RAM Control Panel I/F Flash ROM DIMM Slot SIMM Connector ECB I/F CPU EEPROM Font ROM Service Tables and Procedures ASIC Centronics I/F IC Card Adapter IC Card G031M503.WMF Downloading Procedure 1. Turn off the printer. 2. Change DIP SW1 to ON on the printer control board. 3. Attach the IC card to the IC card adapter, then plug the adapter into the option bus connector.
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CÓPIA NÃO CONTROLADA DOWNLOADING NEW CONTROLLER SOFTWARE 5. The service menu will appear as follows. Do the following step by step. NOTE: The term “Stinger” indicates either the G032 or G032 printer. Stinger Service 1. Update Firm G031M509.WMF Press the “Enter” key. 1. Update Firm Sure? G031M529.WMF Press the “Form Feed” key. Stinger Firm ver Wait 62 G031M530.WMF The counter on the display counts down to zero. Stinger Firm ver Successful G031M531.WMF 6.
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CÓPIA NÃO CONTROLADA USER MENU USER MENU USER MENU CHART JOB CONTROL PAPER INPUT TRAY PRIORITY TRAY LOCKING PAPER SIZE THICK PAPER PRINT QUALITY EDGE SMOOTHING RESOLUTION IMAGE DENSITY TONER SAVING SYSTEM COPIES I/O TIMEOUT ENERGY SAVER AUTO CONTINUE PAGE PROTECT PCL MENU ORIENTATION FORM LENGTH FONT SOURCE FONT NUMBER FONT HEIGHT FONT PITCH PS MENU PRINT PS ERR. (PRINT PS ERRORS) SYMBOL SET HOST INTERFACE PRINTER LANG.
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CÓPIA NÃO CONTROLADA ECB TEST PATTERN 4.7 ECB TEST PATTERN When the TB1 pins on the ECB board are shorted, the lattice test pattern is printed out from the ECB board. This test pattern does not use the printer control board. This test helps to find whether the problem is caused by the ECB or the printer control board. The location of TB1 is as shown below. ECB EEPROM TB1 Engine ROM G031M527.WMF Procedure 1. Turn the printer on. 2. Short the TB1 pins. 3. The test pattern is automatically printed out.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC TEST MODES 4.8 DIAGNOSTIC TEST MODES 4.8.1 OVERVIEW This machine has two types of diagnostic test mode. • Power-up diagnostics: Done every time the machine is switched on • Detailed diagnostics: Done after entering the detailed diagnostic mode 4.8.2 POWER-UP DIAGNOSTIC MODE This is automatically done to check system integrity whenever the machine is powered up. If the Power LED blinks during this test, the test is proceeding without problems.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC TEST MODES 4.8.3 DETAILED DIAGNOSTIC MODE Entering Detailed Diagnostic Mode To enter this mode, turn the machine off and on while pressing the “On Line” key and the “Enter” key together. During the Test While testing, the machine displays the component being tested. If the Power LED blinks, the test is proceeding without problems. If the Power LED does not blink, a fatal error has occurred. If the machine has detected an error, the machine displays the error code (e.g.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC TEST MODES 4.8.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC TEST MODES Loopback Connector for the Centronics Interface \STROBE DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 DATA8 /ACK BUSY PE SELECT /CAN /NC GND GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 /DIAG GND 18 19 GND /IPRIME /FAULT NC NC NC /SELECIN 30 31 32 33 34 35 36 G031M504.WMF Loopback Connector for the RS232C Interface TXD RTS DTR RXD 2 4 20 3 CTS DSR 5 6 G031M505.
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CÓPIA NÃO CONTROLADA FIRMWARE HISTORY Rev. 01/2003 4.9 FIRMWARE HISTORY 4.9.1 G031 CONTROLLER FIRMWARE MODIFICATION HISTORY FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION Initial Production G0315915 E 1st Mass Production 1.05 • G0315915 G June 1999 Production 2.01 G0315915 K August 1999 Production 2.03 G0315915 L Prod. Discontinued 2.05 G0315915 N Prod. Discontinued 2.07 DESCRIPTION OF MODIFICATION HDD and Serial Port functions have been added (Phase 2). • Wrinkling at 1200 dpi.
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CÓPIA NÃO CONTROLADA Rev. 01/2003 FIRMWARE HISTORY 4.9.2 G032 CONTROLLER FIRMWARE MODIFICATION HISTORY G032 CONTROLLER FIRMWARE MODIFICATION HISTORY FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION Initial Production G0325915 E 1st Mass Production 1.05 • HDD and Serial Port functions have been added (Phase 2). • The printing job does not restart when the paper is added into the standard tray after interrupting the job by the paper end. G0325915 G June 1999 Production 2.01 • Wrinkling at 1200 dpi.
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CÓPIA NÃO CONTROLADA PREVENTIVE MAINTENANCE CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA PREVENTIVE MAINTENANCE SCHEDULE 5. PREVENTIVE MAINTENANCE 5.1 PREVENTIVE MAINTENANCE SCHEDULE All PM will be done by the user. A maintenance kit is available for the user. The maintenance kit contains the following items. • Fusing Unit • Transfer Roller • Paper Feed Roller (3 pcs for the G031, 1 pc for the G032) • Friction Pad When the maintenance counter reaches 80 for the G031 and 60 for the G032, "REPLACE MAINTENANCE KIT" is displayed.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA REPLACEMENT AND ADJUSTMENT CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA 12 March 1999 COVERS 6. REPLACEMENT AND ADJUSTMENT 6.1 COVERS 6.1.1 EXTERIOR COVER REMOVAL [A] [D] [C] [B] G031R507.WMF G031 2. Remove the top cover [A] (two screws). 3. Pull the hook [B] towards the outside, then remove the left cover [C] (1 screw). 4. Slightly shift the right cover [D] towards the rear, then remove it (1 screw). G032 NOTE: Before removing the exterior covers, remove the printer from the paper feed unit (if the optional paper feed unit is installed). 1.
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CÓPIA NÃO CONTROLADA COVERS 6.1.2 FRONT COVER REMOVAL [F] [E] [A] [C] [G] [B] G031R509.WMF [D] G031R508.WMF 1. Remove the by-pass tray. (Refer to By-pass Tray Removal, section 6.4.1.) 2. Open the front cover. 3. Remove the operation panel [A] (2 screws and 1 connector). 4. Remove the lock lever [B]. 5. Remove the cable cover [C] (1 screw). 6. Release the shutter arm [D] as shown. 7. Remove the clamp (G031, 1 screw) or cable cover [E] (G032, 1 screw). 8. Remove the two screws [F] securing the cables.
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CÓPIA NÃO CONTROLADA 12 March 1999 COVERS 6.1.3 CONTROL BOARD COVER REMOVAL [A] [B] G031R510.WMF 1. Remove the top, left and right covers. (Refer to Exterior Cover Removal, section 6.1.1.) 2. Remove the shielding plate [A] (5 screws, G031 only). Replacement and Adjustment 3. Remove the control board cover [B] (11 screws).
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CÓPIA NÃO CONTROLADA FUSING UNIT 6.2 FUSING UNIT 6.2.1 FUSING UNIT REPLACEMENT CAUTION Be careful when removing the fusing unit, because it could be very hot. [A] [B] [A] G031R511.WMF 1. Turn off the main switch. 2. Open the front cover. 3. Release the levers [A] as shown. 4. Replace the fusing unit [B]. 5. Perform the PM clear (except after installing the fusing unit in the G031 maintenance kit).
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CÓPIA NÃO CONTROLADA 12 March 1999 FUSING UNIT 6.2.2 HOT ROLLER AND FUSING LAMP REPLACEMENT [B] [A] [E] [D] [C] G031R542.WMF 1. Remove the fusing unit. (Refer to Fusing Unit Replacement, section 6.2.1.) 2. Remove the fusing cover [A] (2 screws). 4. Remove the bracket [C] and the spring [D]. (G031 has two brackets [C] and two springs [D], G032 has one of each.) 5. Separate the fusing unit (2 screws [E]). SM 6-5 CÓPIA NÃO CONTROLADA G031/G032 Replacement and Adjustment 3.
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CÓPIA NÃO CONTROLADA FUSING UNIT [F] [C] [A] [D] [B] G031R512.WMF [E] G031R547.WMF 6. Remove the two screws [A] securing the terminals. 7. Replace the fusing lamp [B]. NOTE: Do not touch the fusing lamp with your bare hands. 8. Replace the hot roller [C] (1 C-ring [D] and 1 gear [E]). NOTE: 1) Be careful not to scratch the hot roller with the stripper pawls. 2) Do not touch the hot roller with your bare hands.
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CÓPIA NÃO CONTROLADA 12 March 1999 FUSING UNIT 6.2.3 PRESSURE ROLLER REPLACEMENT [A] [B] [C] [E] G031R555.WMF [D] [F] [C] [D] 1. Perform steps 1 to 5 of Hot Roller and Fusing Lamp Replacement, section 6.2.2. 2. G031 only: Remove the exit guide plate [A] (2 screws). 3. G031 only: Remove the entrance guide [B] (3 screws). 4. Remove the pressure arms [C]. 5. Remove the bushings [D]. 6. Replace the pressure roller [E].
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CÓPIA NÃO CONTROLADA FUSING UNIT 6.2.4 FUSING THERMOFUSE REPLACEMENT [B] [A] G031R544.WMF 1. Remove the hot roller. (Refer to Hot Roller and Fusing Lamp Replacement, section 6.2.2.) 2. Remove the two screw covers [A] (230 V machine only, 1 screw each). 3. Replace the fusing thermofuse [B] (2 screws).
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CÓPIA NÃO CONTROLADA 12 March 1999 FUSING UNIT 6.2.5 FUSING DRAWER CONNECTOR REPLACEMENT [E] [C] [B] [A] [D] [D] [C] G031R545.WMF 1. Remove the hot roller. (Refer to Hot Roller and Fusing Lamp Replacement, section 6.2.2.) 2. Remove the two screw covers [A] (230 V machine only, 1 screw each). 4. Remove the two cable covers [C] (1 screw each). NOTE: When re-installing the cable covers, secure the cable under the cover correctly. 5. Remove the three screws [D] securing the cable. 6.
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CÓPIA NÃO CONTROLADA TRANSFER ROLLER 6.3 TRANSFER ROLLER 6.3.1 TRANSFER ROLLER REPLACEMENT [B] [A] G031R513.WMF 1. Open the front cover. 2. Open the transfer roller cover [A]. 3. Replace the transfer roller [B]. NOTE: Do not touch the transfer roller with your bare hands.
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CÓPIA NÃO CONTROLADA 12 March 1999 PAPER FEED 6.4 PAPER FEED 6.4.1 BY-PASS TRAY REMOVAL - G031 [B] - G032 [A] G031R514.WMF [C] [E] [F] G031R541.WMF G031 1. Open the by-pass tray [A]. 2. While lifting the hooks [B], lower the by-pass tray and remove it as shown [C]. G032 1. Open the by-pass tray [D]. 2. Draw out the paper cassette. 3. While moving the hooks [E] inwards, lower the by-pass tray and remove it as shown [F].
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CÓPIA NÃO CONTROLADA PAPER FEED 6.4.2 BY-PASS FEED ROLLER REPLACEMENT G031 [B] [A] [C] G031R515.WMF 1. Remove the right cover. (Refer to Exterior Cover Removal, section 6.1.1.) 2. While releasing the hook [A], remove the by-pass feed roller cover [B], as shown. NOTE: Remove the by-pass feed roller cover carefully (it is attached tightly). Otherwise, the feeler [C] may be damaged. 3. Remove the feeler [C].
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CÓPIA NÃO CONTROLADA 12 March 1999 PAPER FEED [F] [E] [C] G031R517.WMF [A] [B] G031R516.WMF 4. Remove the by-pass feed solenoid [A] (1 screw). NOTE: When reinstalling the by-pass feed solenoid, make sure that the projection [B] on the by-pass feed clutch [C] touches the underside of the bracket [D]. 5. While unhooking the hook [E] from the by-pass feed clutch, remove the by-pass feed roller [F], as shown. NOTE: Do not touch the by-pass feed roller with your bare hands.
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CÓPIA NÃO CONTROLADA PAPER FEED G032 [D] [C] [A] [B] [G] G031R518.WMF [E] [F] G031R519.WMF 1. Remove the front cover. (Refer to Front Cover Removal, section 6.1.2.) 2. Remove the by-pass feed roller cover [A], as shown. NOTE: 1) First, unhook the left rear hook [B]. 2) When re-installing the by-pass feed roller cover, make sure that the sensor [C] and connector [D] are connected together and attached to the frame, as shown. 3.
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CÓPIA NÃO CONTROLADA 12 March 1999 PAPER FEED 6.4.3 PAPER FEED ROLLER REPLACEMENT G031 [B] [A] G031R520.WMF 1. Draw out the paper cassette. Replacement and Adjustment 2. While releasing the spring mechanism [A], remove the paper feed roller [B]. NOTE: Do not touch the paper feed roller with your bare hands.
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CÓPIA NÃO CONTROLADA PAPER FEED G032 [A] [B] G031R521.WMF 1. Draw out the paper cassette. 2. While releasing the hook [A], remove the paper feed roller [B]. NOTE: Do not touch the paper feed roller with your bare hands.
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CÓPIA NÃO CONTROLADA 12 March 1999 PAPER FEED 6.4.4 RELAY ROLLER REPLACEMENT (G032 ONLY) [A] [B] [C] G031R522.WMF 1. Remove the by-pass feed roller cover. (Refer to By-pass Feed Roller Replacement, section 6.4.2.) 2. While unhooking the hooks [A], pull the shaft [B] out to the right. Replacement and Adjustment 3. Replace the relay rollers [C]. NOTE: Do not touch the relay rollers with your bare hands.
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CÓPIA NÃO CONTROLADA PAPER FEED 6.4.5 FRICTION PAD REPLACEMENT [B] [A] G031R523.WMF 1. Draw out the paper cassette. 2. Remove the paper from the paper tray. Turn the tray upside down and place it on a flat surface. 3. While unhooking the hooks [A], remove the friction pad [B], as shown. NOTE: Be sure to unhook the hooks. Otherwise, they may be broken.
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CÓPIA NÃO CONTROLADA 12 March 1999 PAPER FEED 6.4.6 TRAY PAPER FEED CLUTCH REPLACEMENT [A] [C] [B] G031R524.WMF 1. Remove the control board cover. (Refer to Control Board Cover Removal, section 6.1.3.) 2. Remove the paper feed roller. (Refer to Paper Feed Roller Replacement, section 6.4.3.) 4. Replace the tray paper feed clutch [C] (1 connector on the engine control board). SM 6-19 CÓPIA NÃO CONTROLADA G031/G032 Replacement and Adjustment 3.
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CÓPIA NÃO CONTROLADA LASER UNIT 6.5 LASER UNIT WARNING Turn off the main switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 6.5.1 CAUTION DECAL LOCATIONS Caution decals are located in the laser section as shown below. - G031 - G031R501.WMF - G032 - G031R500.
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CÓPIA NÃO CONTROLADA 12 March 1999 LASER UNIT 6.5.2 LASER UNIT/SHIELD GLASS REPLACEMENT [A] [C] [F] [D] [B] [E] G031R502.WMF Laser Unit 2. Remove the laser unit [A] (4 screws and 3 connectors [G031] or 2 connector [G032]). NOTE: 1) Disconnect connectors [B] and [C] first. When connector [D] is accessible, disconnect it. 2) When removing or re-installing the laser unit, make sure not to damage the shield glass [E] located just under the unit. Shield Glass 1. Remove the laser unit as described above.
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CÓPIA NÃO CONTROLADA LASER UNIT 6.5.3 LD UNIT/LASER SYNCHRONIZATION DETECTOR REPLACEMENT G031 [E] [C] [D] [A] [B] G031R503.WMF LD Unit 1. Remove the laser unit. (Refer to Laser Unit/Shield Glass Replacement, section 6.5.1.) 2. Replace the LD unit [A] by removing the screws [B] as shown. NOTE: Do not touch VR101 [C] and VR102 [D], because they are adjusted in the factory before shipment. Laser Synchronization Detector 1. Remove the laser unit. (Refer to Laser Unit/Shield Glass Replacement, section 6.5.
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CÓPIA NÃO CONTROLADA 12 March 1999 LASER UNIT 6.5.4 POLYGONAL MIRROR MOTOR REPLACEMENT G031 [B] [A] [C] NOTE: When doing the following steps, take care not to damage the mirror surface with the tip of the screwdriver. 1. Remove the top cover. (Refer to Exterior Cover Removal, section 6.1.1.) 2. Remove the laser unit top cover [A] (5 screws and 1 grounding plate [B]). 3. Replace the polygonal mirror motor [C] (4 screws and 1 connector).
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CÓPIA NÃO CONTROLADA LASER UNIT 6.5.5 LD UNIT/POLYGONAL MIRROR MOTOR REPLACEMENT G032 [B] [A] [C] [D] G031R506.WMF LD Unit 1. Remove the top cover. (Refer to Exterior Cover Removal, section 6.1.1.) 2. Remove the laser unit top cover [A] (2 screws and 1 grounding plate [B]). 3. Replace the LD unit [C] (2 screws and 1 connector). NOTE: Do not touch VR101 on the LD unit, because it is adjusted in the factory before shipment.
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CÓPIA NÃO CONTROLADA 12 March 1999 OTHERS 6.6 OTHERS 6.6.1 TONER NEAR-END SENSOR REPLACEMENT [A] G031R535.WMF 1. Remove the control board cover. (Refer to Control Board Cover Removal, section 6.1.3.) 3. Replace the toner near-end sensor [A], as shown (1 connector on the engine control board). SM 6-25 CÓPIA NÃO CONTROLADA G031/G032 Replacement and Adjustment 2. Remove the toner cassette.
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CÓPIA NÃO CONTROLADA OTHERS 6.6.2 MAIN MOTOR/GEAR BOX REMOVAL [D] [A] [B] [C] G031R536.WMF Main Motor 1. Remove the right cover. (Refer to Exterior Cover Removal, section 6.1.1.) 2. Remove the main motor [A] (3 screws and 1 connector). Gear Box 1. Remove the control board cover. (Refer to Control Board Cover Removal, section 6.1.3.) 2. Remove the by-pass feed clutch [B]. (Refer to By-pass Feed Roller Replacement, section 6.4.2.) 3. Remove the main motor. (Refer to Main Motor Removal.) 4.
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CÓPIA NÃO CONTROLADA 12 March 1999 OTHERS 6.6.3 ENGINE CONTROL BOARD REPLACEMENT CAUTION Before replacing the engine control board, do the following: Make sure that there is no print data in the printer buffer (the Data In LED must not be lit or blinking). It there is some data in the buffer, wait until all data has been printed. [B] [A] G031R537.WMF 1. Remove the control board cover. (Refer to Control Board Cover Removal, section 6.1.3.) 2. Replace the engine control board [A].
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CÓPIA NÃO CONTROLADA OTHERS 6.6.4 PRINTER CONTROL BOARD REPLACEMENT CAUTION Before replacing the engine control board, do the following: Make sure that there is no print data in the printer buffer (the Data In LED must not be lit or blinking). It there is some data in the buffer, wait until all data has been printed. [A] G031R538.
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CÓPIA NÃO CONTROLADA 12 March 1999 OTHERS 6.6.5 HIGH VOLTAGE SUPPLY BOARD [A] G031R539.WMF 1. Remove the control board cover. (Refer to Control Board Cover Removal, section 6.1.3.) 3. Remove the engine control board. (Refer to Engine Control Board Replacement, section 6.6.3.) 4. Remove the high voltage supply board [A] (3 screws and 4 connectors). NOTE: Do not touch the variable resistors on the high voltage supply board, because they are adjusted in the factory before shipment.
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CÓPIA NÃO CONTROLADA OTHERS 6.6.6 POWER SUPPLY UNIT REPLACEMENT [A] [B] G031R540.WMF 1. Remove the control board cover. (Refer to Control Board Cover Removal, section 6.1.3.) 2. Remove the LD unit. (Refer to LD Unit/Laser Synchronization Detector Replacement section 6.5.3 for G031, or LD Unit/Polygonal Mirror Motor Replacement section 6.5.5. for G032.) 3. Remove the printer control board. (Refer to Printer Control Board Replacement, section 6.6.4.) 4. Remove the bracket [A] (2 screws). 5.
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CÓPIA NÃO CONTROLADA 12 March 1999 PRINT REGISTRATION ADJUSTMENT 6.7 PRINT REGISTRATION ADJUSTMENT Perform the following adjustment(s) after replacing any of the following parts: • Rollers and gears • Polygon mirror motor • Paper feed unit • Paper side fence • Memory All Clear For more details about accessing service modes, refer to section 4. NOTE: 1) Use the frame on the service mode print log for the following procedures.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA TROUBLESHOOTING CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA OPERATOR ERRORS 7. TROUBLESHOOTING 7.
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CÓPIA NÃO CONTROLADA OPERATOR ERRORS Paper Misfeed Message: • Remove Misfeed Front Cover & Tray • Remove Misfeed Open Front Cover Definition: There is a misfeed in the printer. Reset Method: Remove the misfed paper. Toner Cartridge Installation Error Message: Replace Toner Cartridge Definition: The toner cartridge is not installated correctly or toner has almost run out. Reset Method: • Set the toner cartridge correctly. • If the image density gets too light, replace the toner cartridge.
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CÓPIA NÃO CONTROLADA OPERATOR ERRORS Tray Installation Error Message: Install Tray XX Definition: Tray XX is not installed correctly. Reset Method: Set the tray correctly. Paper End Message: Tray XX: Add Paper Definition: Paper has run out in tray XX. Reset Method: Load paper. Paper Tray Error NOTE: 1) When “Auto Select” is specified for the paper source using the printer driver, this message might appear when there is paper of the correct size but in the different feed direction in any of the trays.
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CÓPIA NÃO CONTROLADA OPERATOR ERRORS Memory Overflow Message: Memory Overflow Definition: There is not enough memory to print the data. Reset Method: If the “Auto Continue” feature is on or when the “Enter” key is pressed, the data in the memory is printed out. To clear this message, change the print resolution from 1,200 dpi to 600 dpi or 300 dpi, and try printing again. If the job cannot be printed completely, you should increase the memory capacity.
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CÓPIA NÃO CONTROLADA OPERATOR ERRORS RS232C Board Error Message: Error SC_2900 Definition: Error in the optional RS232C board. Reset Method: Remove the RS232C board from the printer and turn the printer’s main switch off and on. Then try to do the print job again. Memory Unit (SIMM) Error Message: Error SC_3100 Definition: Error in the optional memory unit (SIMM). Reset Method: Remove the memory unit from the printer and turn the printer’s main switch off and on. Then try to do the print job again.
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CÓPIA NÃO CONTROLADA PRINTER ENGINE SC CODES 7.2 PRINTER ENGINE SC CODES SC No.
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CÓPIA NÃO CONTROLADA PRINTER ENGINE SC CODES SC322: Laser Synchronization Error Definition: The laser synchronization signal cannot be detected by the main scan synchronization detector board for more than 4 consecutive 100 ms intervals.
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CÓPIA NÃO CONTROLADA PRINTER ENGINE SC CODES SC544: Fusing Low Temperature Error Definition: A fusing temperature of lower than 100°C is detected for 1 second by the fusing thermistor (this error does not apply when the machine is in energy saver mode). Possible causes • Fusing thermistor defective • Power supply unit defective SC998: Fusing Unit Mismatch Definition: The fusing unit for a different area is installed in the machine.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC ERROR CODES 7.3 DIAGNOSTIC ERROR CODES 7.3.1 DIAGNOSTIC ERROR CODE TABLE The diagnostic error codes are shown in the following table.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC ERROR CODES Power-up and Detailed Diagnostic Modes – Program Execution Errors Error Code ∗∗A1 ∗∗A2 ∗∗A3 ∗∗A4 ∗∗A5 ∗∗A6 ∗∗A7 ∗∗A8 ∗∗A9 ∗∗AA ∗∗AB ∗∗AC ∗∗AD ∗∗AF ∗∗B7 ∗∗B8 ∗∗E0 ∗∗E1 ∗∗E2 ∗∗E3 ∗∗E4 ∗∗E5 Description Accessing error for prohibited address Unmatched load or fetch address for TLB Unmatched store address for TLB Load or fetch address error Store address error Bus error for fetch Bus error for load or store System call exception Break point exception Fetch unsupporte
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CÓPIA NÃO CONTROLADA DIAGNOSTIC ERROR CODES Device. VR4300 Timer Code 0101 0102 0103 0104 Description Clock frequency error Interrupt error Exception interrupt error Interrupt masking error Possible Cause • Printer Control Board defective Device. Code ROM Code Description Sum check error Possible Cause • Printer Control Board defective Device. Resident DRAM Code 0301 Description Write and read check error Possible Cause • Printer Control Board defective Device.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC ERROR CODES Device.
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CÓPIA NÃO CONTROLADA Device.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC ERROR CODES Device. ASIC P1284 Code 0926 0927 0928 0929 092A 092B 092C Device. Engine I/F Code 0A01 0A02 0A03 0A04 0A05 0A06 0A07 0A08 Device. Font ROM Code Device.
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CÓPIA NÃO CONTROLADA Device. Optional DIMM Device. Optional SIMM Device.
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CÓPIA NÃO CONTROLADA DIAGNOSTIC ERROR CODES Device.
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CÓPIA NÃO CONTROLADA ELECTRICAL COMPONENT DEFECTS 7.4 ELECTRICAL COMPONENT DEFECTS 7.4.1 SENSORS Component (Symbol) Fusing Exit (S1) Tray Paper End (S2) Tray Paper Near-end (S3) By-pass Tray Paper Set (S4) CN Condition Symptom 6-8 (ECB) Open Shorted A paper jam at the fusing unit whenever a print is made. The Paper Jam message appears even if there is no paper. The Paper End message appears even if paper is placed in the paper tray.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA ENVELOPE FEEDER G913 CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA SPECIFICATIONS 1. OVERALL INFORMATION 1.1 SPECIFICATIONS Envelope Size: Com#10 (4.125" x 9.5") C6 (114 x 162 mm, 4.49" x 6.38") DL (4.33" x 8.66") Monarch (3.875" x 7.5") Paper Weight: 72 g/m² ~ 90 g/m², 19 ~ 24 lb Capacity: 60 envelopes (72 ~ 90 g/m², 19 ~ 24 lb) Size (W x D x H): G031: 450 mm x 552 mm x 91 mm (17.7" x 21.7" x 3.6") G032: 360 mm x 421 mm x 119 mm (14.2" x 16.6" x 4.7") Weight: G031: 2.5 kg G032: 1.6 kg 1.
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CÓPIA NÃO CONTROLADA PAPER LIFT 2. DETAILED SECTION DESCRIPTIONS 2.1 PAPER LIFT Refer to the paper feed section in the service manual for the main body.
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CÓPIA NÃO CONTROLADA PAPER LIFT 3. INSTALLATION Envelope Feeder G913 See the “Installing the Envelope Feeder” in section 2 (Installing Options) of the operating instructions.
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CÓPIA NÃO CONTROLADA FRICTION PAD REPLACEMENT 4. REPLACEMENT AND ADJUSTMENT 4.1 FRICTION PAD REPLACEMENT [B] [A] G913R500.WMF 1. Draw out the envelope feeder. 2. While unhooking hooks [A], replace the friction pad [B], as shown. NOTE: Make sure to unhook the hooks, or the hooks may be damaged.
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT G914/G915 CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA SPECIFICATIONS Paper Feed Unit G914/G915 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS 1.1.1 G031 (PAPER FEED UNIT G915-17, G914-17) Copy Paper Size: Maximum A3/11" x 17" Minimum A5 (lengthwise) Copy Paper Weight: 60 ~ 90 g/m2, 16 ~ 24 lb Dimensions (W x D x H): 450 mm x 528.8 mm x 125 mm Tray Capacity: 500 sheets Weight: Less than 5.7 kg (13 lb) 1.1.2 G032 (PAPER FEED UNIT G914-57) Copy Paper Size: Maximum A4/8.
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CÓPIA NÃO CONTROLADA MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT G031 1 2 G914V500.WMF G032 1 2 G914V501.WMF 1. Paper Feed Roller G031/G032 2.
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CÓPIA NÃO CONTROLADA ELECTRICAL COMPONENT LAYOUT Paper Feed Unit G914/G915 1.3 ELECTRICAL COMPONENT LAYOUT G031 1 2 3 4 8 7 5 6 G914V502.WMF G032 9 8 7 6 5 1 2 3 4 G914V503.WMF 1. Paper Feed Unit Board 6. PFU Paper End Sensor 2. Paper Feed Motor 7. PFU Paper Near-end Sensor 3. PFU Paper Feed Clutch 8. PFU Paper Near-end Sensor 4. PFU Paper Size Switch 9. PFU Cassette Sensor (G032 only) 5.
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CÓPIA NÃO CONTROLADA ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Motor M1 Paper Feed Motor Function Drives all the rollers Index No. 2 Sensors S1 S2 S3, S4 S5 Detects the paper from the paper tray and also detects misfeeds.
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CÓPIA NÃO CONTROLADA 2. DETAILED SECTION DESCRIPTIONS 2.1 PAPER SIZE DETECTION Refer to Paper Size Detection for G031 (section 2 of the manual for the main body). 2.2 PAPER LIFT Refer to Paper Lift, (section 2 of the manual for the main body). 2.3 PAPER END DETECTION [A] G032 G031 [A] G914D500.WMF G914D501.WMF When the paper tray runs out of paper, the actuator [A] of the paper end sensor drops into the cutout in the tray bottom plate and this activates the paper end sensor. 2.
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CÓPIA NÃO CONTROLADA PAPER FEED 2.5 PAPER FEED [B] G031 [A] G032 G914D502.WMF [A] [B] G914D503.WMF The paper feed motor drives the PFU paper feed clutch gear [A] and the drive roller gear [B] through several gears. The paper feed unit uses a feed roller and friction pad mechanism. The friction pad only allows the top sheet to be fed.
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CÓPIA NÃO CONTROLADA Paper Feed Unit G914/G915 PAPER FEED G031 [A] [A] G032 G914D504.WMF G914D505.WMF The PFU paper feed clutch turns on at the same time as the paper feed motor starts. The paper actuates the PFU paper feed sensor [A], and the drive roller feeds the paper to the registration rollers.
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CÓPIA NÃO CONTROLADA PAPER FEED 3. INSTALLATION See the “Paper Feed Unit Installation” sheet that comes with the Operating Instructions.
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G031) Paper Feed Unit G914/G915 4. REPLACEMENT AND ADJUSTMENT 4.1 PAPER FEED UNIT (OPTION FOR G031) 4.1.1 PAPER FEED ASSEMBLY REMOVAL [A] [B] G914R500.WMF 1. Remove the top cover [A] (7 screws). 2. Remove the paper feed assembly [B] (3 screws and 5 connectors).
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G031) 4.1.2 DRIVE ROLLER REPLACEMENT [A] G914R501.WMF 1. Remove the paper feed assembly. (Refer to Paper Feed Assembly Removal.) 2. Replace the drive roller [A] (2 snap rings). Do not touch the drive roller with your bare hands.
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G031) Paper Feed Unit G914/G915 4.1.3 PAPER FEED MOTOR REPLACEMENT [A] G914R502.WMF 1. Remove the paper feed assembly. (Refer to Paper Feed Assembly Removal.) 2. Replace the paper feed motor [A] (2 screws).
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G031) 4.1.4 PAPER FEED CLUTCH REMOVAL [A] [B] [C] G914R503.WMF 1. Remove the paper feed assembly. (Refer to Paper Feed Assembly Removal.) 2. Remove the paper feed roller. (Refer to Paper Feed Roller Replacement in the service manual for the main body.) 3. While unhooking the hooks [A], pull the shaft [B] out to the right, as shown. 4. Replace the paper feed clutch [C].
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G031) Paper Feed Unit G914/G915 4.1.5 PAPER FEED UNIT BOARD/PAPER SIZE SWITCH REPLACEMENT [A] [B] G914R504.WMF Paper Feed Unit Board 1. Remove the top cover. (Refer to Paper Feed Assembly Removal.) 2. Replace the paper feed unit board [A] (1 screw and 8 connectors). Paper Size Switch 1. Remove the top cover. (Refer to Paper Feed Assembly Removal.) 2. Replace the paper size switch [B] (1 connector).
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G032) 4.2 PAPER FEED UNIT (OPTION FOR G032) 4.2.1 PAPER FEED ROLLER/PAPER FEED CLUTCH REPLACEMENT [D] [B] [C] [A] [E] G914R505.WMF 1. Draw out the paper cassette. 2. Remove the snap ring [A]. 3. Release the lever [B] as shown. 4. Lower the shaft [C], then remove the paper feed clutch [D]. 5. Replace the paper feed roller [E]. Do not touch the paper feed roller with your bare hands.
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G032) Paper Feed Unit G914/G915 4.2.2 PAPER DRIVE ROLLER REPLACEMENT [E] [C] [A] [D] [B] G914R506.WMF 1. Draw out the paper cassette. 2. Remove the snap ring [A]. 3. While releasing the lever [B], remove the paper drive roller assembly [C]. 4. Replace the paper drive roller (bushing [D], gear [E], and lever [B]). Do not touch the paper drive roller with your bare hands.
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G032) 4.2.3 DRIVE ROLLER IDLER/FRICTION PAD REPLACEMENT [A] [E] [C] [C] [D] [B] G914R507.WMF Drive Roller Idler 1. Draw out the paper cassette. 2. Remove the relay roller cover [A] (4 hooks). 3. Remove the two springs [B] and two bushings [C]. 4. Replace the relay roller [D]. Friction Pad 1. Draw out the paper cassette. 2. Replace the friction pad [E] (2 hooks and 1 spring). Be sure to unhook the hooks. Otherwise, the hooks may be broken.
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CÓPIA NÃO CONTROLADA PAPER FEED UNIT (OPTION FOR G032) Paper Feed Unit G914/G915 4.2.4 PAPER FEED MOTOR/PAPER FEED UNIT BOARD REPLACEMENT [B] [A] [C] [E] [D] G914R508.WMF G914R509.WMF Paper Feed Motor 1. Remove the paper feed roller shaft. (Refer to Paper Feed Roller Replacement.) 2. Remove the paper drive roller assembly. (Refer to Paper Drive Roller Replacement.) 3. Remove the cover [A] (1 screw). 4. Remove the two grounding plates [B] (1 screw each). 5. Remove the paper feed motor assembly [C]. 6.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA NETWORK INTERFACE BOARD G919 TYPE 2000 CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA SPECIFICATIONS 1. OVERALL MACHINE INFORMATION Item Type Network Topology Network Interface Protocols SNMP Support Required Cable Utility Software Other SM Specification Internal Network Interface Board Ethernet (10 Base-T) and Fast Ethernet (100 Base-TX) RJ45 x 1 IPX, TCP/IP, EtherTalk • IP and IPX SNMP support of MIB-2 and proprietary NIC MIB. • SNMP support of standard MIB and proprietary printer MIBs on compatible printers.
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CÓPIA NÃO CONTROLADA HARDWARE INSTALLATION 12 March 1999 2. INSTALLATION PROCEDURE 2.1 HARDWARE INSTALLATION Refer to the base engine or printer controller installation instructions for how to install the network interface board. 2.1.1 SERIAL NUMBER AND MAC ADDRESS Check the serial number and MAC (Media Access Control) address that are printed on the network interface board (NIB). The serial number is a 6-digit number, and is unique to each board. The MAC address (LAN ADDR.
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CÓPIA NÃO CONTROLADA PROGRAMMING NETWORK/PROTOCOL PARAMETERS This section provides a summary of how to set up a network interface board in various network environments. NOTE: It is not recommended for service technicians to program network and protocol parameters. Ask the customer’s network administrator to program and manage these parameters. 2.2.1 IPX NETWORK The following parameters are required for three types of IPX network printing.
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CÓPIA NÃO CONTROLADA PROGRAMMING NETWORK/PROTOCOL PARAMETERS 12 March 1999 2.2.2 TCP/IP NETWORK TCP/IP Parameter Details The following TCP/IP parameters are required for TCP/IP network printing.
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CÓPIA NÃO CONTROLADA PROGRAMMING NETWORK/PROTOCOL PARAMETERS Possible Problems with DHCP Parameter Settings In this case, the other host in conflict with the NIB must have a manually assigned IP address. Find the host, using the ping and arp commands for example, and assign a correct address. 2. IP address changes after restarting the machine If DHCP is enabled but an IP address is not saved in the NVRAM, the NIB may have a different IP address from the one set before restarting the machine.
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CÓPIA NÃO CONTROLADA SETUP FOR VARIOUS NETWORK TYPES 12 March 1999 2.3 SETUP FOR VARIOUS NETWORK TYPES 2.3.1 PEER-TO-PEER NETWORK Windows for Workgroups There is no guaranteed way to print directly to the NIB port. Amn alternative is to share a printer connected to an LPT port on a workstation. NOTE: Net BEUI is not supported. Windows 95/98 The Peer-to-Peer printing software that is included with the NIB allows Windows 95/98 PC’s to communicate directly with network attached printers.
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CÓPIA NÃO CONTROLADA SETUP FOR VARIOUS NETWORK TYPES 2.3.2 NOVELL NETWARE NETWORK Bindery Network Or, use PCONCOLE to set up printers, print queues, and print servers in the server bindery, then use MAP (Management Access Program) to setup NetWare parameters in the NIB. NOTE: 1) The NetWare Setup utility requires Novell 32-bit client on Windows 9x or NT. Also, supervisor privileges are required to do the complete setup.
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CÓPIA NÃO CONTROLADA FACTORY RESET (NVRAM CLEAR) 12 March 1999 3. SERVICE TABLES AND PROCEDURES 3.1 FACTORY RESET (NVRAM CLEAR) When the machine or the network interface board has moved to a different location, reset the NVRAM contents to the factory defaults as follows. OP1 Fact Default ON Bypass Fact Factory Reset OP7 G919M500.WMF 1. Remove the network interface board and the NIB cover (4 screws). Then change the FACT jumper setting as shown above. 2.
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CÓPIA NÃO CONTROLADA FLASH ROM UPDATE 3.2 FLASH ROM UPDATE 3.2.1 INTRODUCTION A firmware file (*.upd, *.upp, *.upt, or *.upu file) is normally distributed as a ZIP file (e.g., RIC221.ZIP). The update procedure is the same for each of these file types. Before starting the firmware update utility, you need to unzip the file to a temporary directory on a host computer. Two types of utility software, FlashUP and FTPDL, are provided as ‘ZIP’ files with this document.
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CÓPIA NÃO CONTROLADA FLASH ROM UPDATE 12 March 1999 3.2.2 FLASHUP UTILITY (FOR NOVELL IPX NETWORKS) System Requirements • Windows 3.1x/95/98, Windows NT3.5x/4.0 • Novell compatible IPX protocol installed • Novell compatible NetWare client software installed Network Requirements • NetWare 2.x/3.x/4.x server running in Bindery mode Installation Procedure 1. Unzip Flash_up.ZIP to a temporary folder (directory). The following files should be extracted there. FLASH_UP.
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CÓPIA NÃO CONTROLADA FLASH ROM UPDATE Firmware Update Procedure 1. Login to the NetWare network as “supervisor” or a user with supervisor privileges. Network Interface Board G919 2. Start the FlashUP utility. 3. Choose a new firmware file and click “OK”. 4. Choose a network interface card (or multiple cards) from the unit names listed in the dialog box, then click “OK”. The update will start. 5.
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CÓPIA NÃO CONTROLADA FLASH ROM UPDATE 12 March 1999 6. After the firmware has been downloaded successfully, the following message pops up. Then click “OK” to finish. 7. The Print Server Card then updates its flash ROM. The machine will print a status report after the flash ROM update has finished. CAUTION: Do not turn off the machine until after it prints a status sheet (after automatic re-initialization). Otherwise the, new firmware may not be programmed to the flash ROM successfully.
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CÓPIA NÃO CONTROLADA FLASH ROM UPDATE 3.2.3 FTPDL UTILITY (FOR TCP/IP NETWORKS) System Requirements Network Requirements • The target network interface board (NIB) must have a valid IP address. NOTE: If the NIB is in the “DOWN” status, this utility cannot be used because no IP address is assigned to the NIB. Use the “Flashup” utility instead. Installation 1. Unzip ftpdl.ZIP to a temporary folder (directory). The following files should be extracted there. FTPDL.
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CÓPIA NÃO CONTROLADA FLASH ROM UPDATE 12 March 1999 Firmware Update Procedure 1. Start the FTPDL utility. 2. Choose [FIle] - [Download]. 3. Choose a new firmware file and click “OK”. 4. Enter the IP address of the network interface card in which you wish to update the firmware, then click “OK”.
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CÓPIA NÃO CONTROLADA FLASH ROM UPDATE Network Interface Board G919 5. Enter the password programmed in the network interface card (“sysadm” is the default), then click “OK”. 6. After sending the flash ROM image file to the network interface card, the card updates its firmware. 7. After the firmware has been downloaded, click “OK” to finish. 8. The Print Server Card then updates its flash ROM. The machine will print a status report after the flash ROM update has finished.
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CÓPIA NÃO CONTROLADA LED INDICATIONS 12 March 1999 4. TROUBLESHOOTING 4.1 LED INDICATIONS Two LEDs visible from the outside, one amber and one green, indicate the status of the network interface board (NIB). Refer to the diagram on the right for their location. amber green G919T500.
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CÓPIA NÃO CONTROLADA FIRMWARE HISTORY Rev. 01/2003 4.2 FIRMWARE HISTORY G919 NIB FIRMWARE MODIFICATION HISTORY 1. Rst538.upd April 2000 Production 5.55 Rst565a.upd Jan. 2001 Production 5.65a Rst572b.upd Oct. ’01 Production 5.72b 2. 3. 1. 2. 3. 4. 5. ⇒ 1. 2. 3. 4. The field problem of poor performance with NetWare has been fixed. CIDR is supported. It is possible to select TCP/IP enable or disable. IPP printing (v1.0) is supported. (See Note 1.
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CÓPIA NÃO CONTROLADA FIRMWARE HISTORY Rev. 01/2003 G919 NIB FIRMWARE MODIFICATION HISTORY DESCRIPTION OF MODIFICATION ⇒ 1. Network connection is broken. 2. Panel freezes when multiple buttons are pressed continuously. FIRMWARE LEVEL Rst576c.upd SERIAL NUMBER Sept. ’02 Production FIRMWARE VERSION 5.76c Other changes: 1. The following IP protocols can be enabled/disabled: HTTP, Telnet, FTP, SNMP, IPP, LPR, and Rawsocket. 2. SNMP Community name can be changed. 3. SAP interval can be changed. 4.
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CÓPIA NÃO CONTROLADA G049/G054 SERVICE MANUAL CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Printing Speed: (600 dpi) G049: Maximum 21 pages per minute (A4/LT LEF) G054: Maximum 16 pages per minute (A4/LT SEF) Printer Language: PCL6/PCL5e Compatible with Laser Jet 4000/5000 driver and printer. Windows 3.1x/9x, Windows NT4.0/2000 drivers is available. PostScript Level II Windows 3.1x/9x, Windows NT4.0/2000 drivers and Macintosh (OS 7.5 or later) is available. Printing Paper Weight Paper tray: 60 – 90 g/m2, 16 – 24 lb.
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CÓPIA NÃO CONTROLADA Utility Software 1. Printer Drivers 2. PS PPD Files 3. Font manager 4. Aficio Manager 5. Operating Instructions (G049/G054 – 22, 27) 6. Port Navi 1.2 MACHINE CONFIGURATION Internal Options No.
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CÓPIA NÃO CONTROLADA 2. DETAILED SECTION DESCRIPTIONS 2.5 PAPER FEED 2.5.1 OVERVIEW G054 The built-in tray for the G032 can only hold A4/letter size. However, the G054 tray can handle A4/letter or shorter. G049/G054 The paper feed speed for the G049/G054 is the same as that of the G031/G032. However, the feeding interval has been decreased in the G049/G054, allowing a higher PPM. 2.
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CÓPIA NÃO CONTROLADA G054 Flash ROM DIP SW Option Bus (CN 2) DIMM Slot Engine I/F RAM ASIC RAM EEPROM CPU Control Panel Centronics I/F G049/G054 11-4 CÓPIA NÃO CONTROLADA SM
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CÓPIA NÃO CONTROLADA Rev. 01/2003 2.10.
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CÓPIA NÃO CONTROLADA Rev. 01/2003 3. G049/G054 FIRMWARE HISTORY ⇒ 3.1 G049 ENGINE FIRMWARE MODIFICATION HISTORY G049 ENGINE FIRMWARE MODIFICATION HISTORY DESCRIPTION OF MODIFICATION First Mass Production FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION G0295172 1st mass Production 0.04 ⇒ 3.2 G054 ENGINE FIRMWARE MODIFICATION HISTORY G054 ENGINE FIRMWARE MODIFICATION HISTORY FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION First Mass Production G0305157B 1st mass Production 1.
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CÓPIA NÃO CONTROLADA Rev. 01/2003 3.3 G049 CONTROLLER FIRMWARE MODIFICATION HISTORY ⇒ DESCRIPTION OF MODIFICATION FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION • Initial Production G0495910 A 1st Mass Production 1.11 • When using PCL5e, the right side line of a table is not printed. In the condition of Word 2000/PCLXL/1200dpi, images created by WordArt are not printed correctly. PS fonts download to HDD slowly. Printing stalls when using the PS driver under Windows XP. G0495910 B Jan.
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CÓPIA NÃO CONTROLADA Rev. 01/2003 CONTROLLER FIRMWARE MODIFICATION HISTORY ⇒ 3.4 G054G054 CONTROLLER FIRMWARE MODIFICATION HISTORY DESCRIPTION OF MODIFICATION FIRMWARE LEVEL SERIAL NUMBER FIRMWARE VERSION • Initial Production G0545910 A 1st Mass Production 1.11 • When using PCL5e, the right side line of a table is not printed. In the condition of Word 2000/PCLXL/1200dpi, images created by WordArt are not printed correctly. PS fonts download to HDD slowly. G0545910 B Nov.2000 Production 1.
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CÓPIA NÃO CONTROLADA APPENDIX Downloading Controller Firmware for G031/G032 NOTE: In the following section the G031/G032 printer is occasionally referred to as the “Stinger”. This reference will be seen in computer screen captures and in various documentation throughout this section. The Stinger P3 = G031 and the Stinger P4 = G032. NOTE: The Appendix is designed to be used in conjunction with material found in sections 4.3 through 4.6 of the Service Manual.
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CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
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CÓPIA NÃO CONTROLADA OVERVIEW 1. DOWNLOADING CONTROLLER FIRMWARE 1.1 OVERVIEW This appendix describes the methods available to upgrade the controller firmware. There are three basic methods. 1.1.1 IC CARD (FLASH CARD) First, new firmware has to be stored in the IC card. There are two ways to do this. IBM Compatible with Flash Card Writer and SwapBox Parallel Cable Flash Card (IC Card) AT THE SERVICE STATION Printer AT THE SERVICE STATION G031X548.WMF Flash Card (IC Card) G031X549.
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CÓPIA NÃO CONTROLADA OVERVIEW 1.1.2 PC, VIA PARALLEL PORT Parallel Cable IBM Compatible Printer AT THE CUSTOMER'S PREMISES G031X551.WMF At the customer site, new firmware can be downloaded to the printer from a PC via a parallel cable using either the DOS copy /b command or the Stinger downloading utility. 1.1.3 DIMM Parallel Cable DIMM Slot IBM Compatible Printer DIMM AT THE SERVICE STATION G031X552.WMF First, the new firmware must be stored on an 8 MB DIMM.
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CÓPIA NÃO CONTROLADA Rev. 04/2000 ⇒ 1.1.4 OVERVIEW DIMM (GO49/G054) The DIMM ROM, used for downloading controller firmware, is not supported by the G049/G054. There are 2 ways to upgrade the controller firmware: 1. Using the IC card (flash card). 2. Using a PC (via parallel port) 1.1.5 RELEASING NEW CONTROLLER FIRMWARE Two controller firmware files will be released (e.g. P3card.rom and P4card.rom). This firmware can be copied to an IC card using the Swapbox utility.
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CÓPIA NÃO CONTROLADA SERVICE TOOLS 1.2 SERVICE TOOLS 1.2.1 OPERATION PANEL The locations of the keys on the operation panel are shown below. G031X504.WMF G031X506.
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CÓPIA NÃO CONTROLADA SERVICE TOOLS 1.2.2 SERVICE TOOL MENUS There are two service menus that include tools for downloading firmware. These are the IC card boot service menu and the service tool menu. IC Card Boot Service Menu Entering This Menu 1. Turn the printer off. 2. Turn on DIP SW 1 on the printer control board. 3. Plug the IC card into the IC card adapter, then connect it to the option bus connector on the printer control board. NOTE: The G031 has two option bus connectors.
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CÓPIA NÃO CONTROLADA SERVICE TOOLS TEST Print menu Sub menu Repeat Total Pattern 2x2 4x4 Brown Fox Flag Ship Fox Pattern Blank Real 1,200 dpi Regist Adjustment Free Size Header Attach EEPROM Clear Clear Counter Version Info Function Repeat latest action Print total pattern Print 2 x 2 dots pattern for uniformity Print 4 x 4 dots pattern for uniformity Print “Brown Fox” words Print checker pattern and black square Print “Brown” words and black square Print all blank data Print total pattern by 1200dpi Adj
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CÓPIA NÃO CONTROLADA SERVICE TOOLS Service Tool Menu Entering This Menu 1. Turn off the printer. 2. Turn on the printer again while pressing the “On Line” and “Menu” keys together. 3. The service tool menu will be displayed. NOTE: An IC card is not required to boot up to the service tool menu. Menu Item Factory Test Pattern Downloading Clear NVRAM Copy to CARD DIMM to Memory Contents This is the same as in the IC card boot service menu. This is the same as in the IC card boot service menu.
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CÓPIA NÃO CONTROLADA USING AN IC CARD 1.3 USING AN IC CARD 1.3.1 PREPARING THE IC CARD Two Methods There are two ways to do this: • Swapbox • Copy to an IC card plugged into the printer, from a PC via a parallel cable The Swapbox method is covered in a separate manual. In this appendix, we will concentrate on the second method. If there is any firmware already on the IC card, it will be overwritten. Preparation In summary, the procedure is as follows: 1.
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CÓPIA NÃO CONTROLADA USING AN IC CARD Byte Swap Procedure APPENDIX 1. Start the service utility (click ‘stinger.exe’ or the SSU icon) G031X523.PCX 2. Click the Byte Swap button. G031X540.PCX 3. Select the source file name (eg. P3card.rom) from the file list. 4. Enter the destination file name (eg. P3carddwn.rom). NOTE: Any destination file name can be used. However, the recommended file name is XXXdwm.rom. Using a standard naming system such as this will prevent confusion later. 5.
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CÓPIA NÃO CONTROLADA USING AN IC CARD Downloading to the IC Card The firmware can be downloaded either with the Windows SSU utility or using MSDOS. Stinger Service Utility First, prepare the printer. 1. Turn off the printer. 2. Connect the IC card to the IC card adapter, then connect the adapter to the option bus connector on the printer control board. NOTE: G031 has two option bus connectors. The left side connector is used for the downloading.
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CÓPIA NÃO CONTROLADA USING AN IC CARD Second, prepare the PC APPENDIX 6. Start the utility (click stinger.exe or the SSU icon). The downloading utility window is opened. G031X523.PCX 7. Click the Download button in the Stinger utility window. The download window is displayed. G031X524.
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CÓPIA NÃO CONTROLADA USING AN IC CARD 8. Click the “Reference” key and select the firmware file that you wish to download (eg. P3carddwn.rom). G031X525.PCX NOTE: Only a byte-swapped file can be used for the download. 9. Then click the Enter button. The download is started. • The bar in the download window of the SSU goes up to 100 %. • The finishing message is displayed in the Windows utility. • When the downloading is finished, a message is displayed on the printer. Downloading Dat Wait 60 G031X538.
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CÓPIA NÃO CONTROLADA Rev. 04/2000 USING AN IC CARD 1.3.2 DOWNLOADING FROM THE IC CARD TO THE PRINTER APPENDIX This is explained in ‘Downloading New Controller Software’ in section 4 of the service manual.
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CÓPIA NÃO CONTROLADA USING A DIMM 1.4 USING A DIMM 1.4.1 PREPARING THE DIMM Preparation In summary, the procedure is as follows: 1. Make a byte-swapped file of the firmware file on a PC. • Use the Byte Swap button in the Stinger Service Utility. 2. Copy this file from the PC to a DIMM card plugged into a G031 or G032 printer, via a parallel cable. • The computer must be connected to the printer with a parallel cable.
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CÓPIA NÃO CONTROLADA USING A DIMM 2. Click the Byte Swap button. G031X540.PCX 3. Select the source file name (eg. P3card.rom) from the file list. 5. Click Enter then click Exit. In the source file directory, XXXdwn.rom is created as the byte-swapped file. Downloading to the DIMM card The firmware can be downloaded either with the Windows SSU utility or using MSDOS. Any firmware already included on the DIMM card will be overwritten. Stinger Service Utility First, prepare the printer. 1.
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CÓPIA NÃO CONTROLADA USING A DIMM 6. Use the “arrow” key to select “Copy to DIMM”. Stinger Service 3. Copy to DIMM G031X522.WMF 7. Press the “Enter” key then the “Form Feed” key. Please Download Wating G031X519.WMF Second, prepare the PC 8. Start the utility (click stinger.exe or the SSU icon). The downloading utility window is opened. G031X523.PCX 9. Click the Download button in the Stinger utility window.
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CÓPIA NÃO CONTROLADA USING A DIMM 10. The download window is displayed. 11. Click the “Reference” key and select the firmware file that you wish to download (eg. P3carddwn.rom). G031X525.PCX NOTE: Only a byte-swapped file can be used for the download. SM A-17 CÓPIA NÃO CONTROLADA G031/G032 APPENDIX G031X524.
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CÓPIA NÃO CONTROLADA USING A DIMM Rev. 04/2000 12. Then click the Enter button. The download is started. • The bar in the download window of the SSU goes up to 100 %. • The finishing message is displayed in the Windows utility. • When the downloading is finished, a message is displayed on the printer. Downloading Dat Wait 60 G031X538.WMF Successfully G031X536.WMF 13. Turn the printer off then on, and enter the service mode. 14. Print the log print and check the controller firmware version. 15.
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CÓPIA NÃO CONTROLADA USING A DIMM 1.4.2 DOWNLOADING FROM THE DIMM TO THE PRINTER The firmware on a DIMM card can be copied to the flash ROM inside the printer. To install the firmware, use the printer’s service tool menu as shown below. NOTE: The printer cannot boot from a DIMM card. 1. Turn off the printer. 2. Plug the DIMM card into the printer control board. 3. Turn the printer on while pressing the “Online” and “Menu” keys together, to enter the service tool menu. Service Tool 1. Test Print G031X532.
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CÓPIA NÃO CONTROLADA COPYING FROM A PC DIRECTLY 1.5 COPYING FROM A PC DIRECTLY 1.5.1 PREPARATION In summary, the procedure is as follows: 1. Make a byte-swapped file of the firmware file on a PC. • Use the Byte Swap button in the Stinger Service Utility. 2. Copy this file from the PC to the G031 or G032 printer, via a parallel cable. • The computer must be connected to the printer with a parallel cable.
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CÓPIA NÃO CONTROLADA COPYING FROM A PC DIRECTLY 1. Click the Byte Swap button. G031X540.PCX 2. Select the source file name (eg. P3card.rom) from the file list. 4. Click Enter then click Exit. In the source file directory, XXXdwn.rom is created as the byte-swapped file. SM A-21 CÓPIA NÃO CONTROLADA G031/G032 APPENDIX 3. Enter the destination file name (eg. P3carddwn.rom). NOTE: Any destination file name can be used. However, the recommended file name is XXXdwn.rom.
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CÓPIA NÃO CONTROLADA COPYING FROM A PC DIRECTLY 1.5.2 DOWNLOADING TO THE FLASH MEMORY MS-DOS Procedure First, prepare the printer. 1. Turn the printer off. 2. Turn the printer on while pressing the “On Line” key and the “Menu” key together to enter the service tool menu. Service Tool 1. Test Print G031X532.WMF 3. Use the “arrow” keys to select Download. Service Tool 2. Download G031X533.WMF 4. Press the “Enter” key then press the “Form Feed” key.
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CÓPIA NÃO CONTROLADA COPYING FROM A PC DIRECTLY Windows Procedure First, prepare the printer. 1. Turn the printer off. 2. Turn the printer on while pressing the “On Line” key and the “Menu” key together to enter the service tool menu. Service Tool 1. Test Print G031X532.WMF 3. Use the “arrow” keys to select Download. Service Tool 2. Download G031X533.WMF Please Download Waiting G031X519.WMF Second, prepare the PC 5. Start the utility (click stinger.exe or the SSU icon).
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CÓPIA NÃO CONTROLADA COPYING FROM A PC DIRECTLY 6. Click the Download button in the Stinger utility window. 7. The download window is displayed. G031X524.PCX 8. Click the “Reference” key and select the firmware file that you wish to download (eg. P3carddwn.rom). G031X525.PCX NOTE: Only a byte-swapped file can be used for the download.
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CÓPIA NÃO CONTROLADA COPYING FROM A PC DIRECTLY 9. Then click the Enter button. The download starts. ---- wait for a few minutes ---During this period, the printer display is as shown. Downloding Data Wait 60 G031X535.WMF • The bar in the download window of the SSU goes up to 100 %. • The finishing message is displayed. • When the download is finished, the printer display is as shown. Successfully G031X536.WMF 10. Turn the printer off then on, and enter the service mode. 12. Return to the user mode.
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CÓPIA NÃO CONTROLADA SSU TROUBLESHOOTING 1.6 SSU TROUBLESHOOTING This section explains problems that may occur when using the SSU (Stinger service utility). When ‘stinger.exe’ or the SSU icon is clicked, SSU starts. The following error messages may appear when the download button is clicked. These errors are created by SSU. 1. “LPTx open error” 2. “File (filename.P00) Write error” 3. “File (filename.P00) Create Error” Symptoms 1.