Operating instructions

Troubleshooting
32
3
If you cannot solve the problem by taking the above actions, contact your sales
or service representative.
The printout is different
from the image on the com-
puter screen.
Certain applications or image creation methods pro-
duce images that cannot be printed exactly as they ap-
pear on the computer screen.
With IPDL-C, checking the [
Print as bitmap
] item of the
printer driver's [
Setup
] tab causes the print data to be
converted to image data before it is sent to the printer,
which produces a printout that is closest to what ap-
pears on your computer screen.
Note
❒
The setting also causes large-volume print jobs
which take longer to print because of the required
conversion process.
Changing the color settings
with the printer driver caus-
es a drastic change in print-
out color.
With IPDL-C, do not make radical changes in the set-
tings of the [
Color Setting
] tab.
Also note that the sample shown by the printer driver
is intended to show what processes are being applied,
not exactly what your printout will look like.
Photograph printing looks
rough.
With IPDL-C, select [
Fine
] on the [
Print Quality
] tab.
Printing from some applications results in a loss of res-
olution.
Color documents are printed
in black and white.
The printer driver is not set up for color printing. Select
[
Color
] in the [
Color Mode
] on the printer driver.
Some applications normally print color text as black
and white.
Fine dot pattern does not
print.
With IPDL-C, select [
Photographic
] in the [
Dithering
] list
box.
Solid area, line or text are
shiny or glossy, when creat-
ed as a mixture of cyan, ma-
genta, yellow.
With IPDL-C, select [
K
] on the printer driver's [
Graphic
Mode
] . See the printer driver's online help for details
about changing the settings on this tab.
Black gradation is not natu-
ral.
With IPDL-C, select [
CMY + K
] on the printer driver's
[
Graphic Mode
].
When printing on OHP
transparencies, a sheet of pa-
per is not placed between
printed OHP transparencies.
The size and direction of the paper loaded in the paper
tray are different from those of the OHP transparency.
Load the same size and direction paper as the OHP
transparency into the paper tray.
The "OHP Slip” setting is set to "Off”. Change the set-
ting with operation panel.
Status Possible Causes, Descriptions, and Solutions