Fax Machine Operating Instruction
Troubleshooting
62
4
Solving Problems
This table lists some common problems and their solutions. 
Problem Solution Refer to
Image background appears 
dirty when a fax is received at 
the other end.
Adjust the scan density.  P.29 
“Image Density (Contrast)”
Printed or sent image contains 
spots.
The Document Feeder or ex-
posure glass is dirty. Clean 
them. See Chapter 5 “Main-
taining Your Machine”in the 
Copy Reference.
Make sure that ink or eraser is 
dry before setting the original.
---
Received image is too light.  Request the sender to increase 
the image density. 
---
When using moist, rough or 
processed paper, the printed 
image may be partly invisible. 
Only use recommended paper. 
Appendix, “Acceptable Types 
of Originals” in the Advanced 
Features manual.
When 
D
 appears on the dis-
play, toner is beginning to run 
out. Replace the toner car-
tridge soon. See Chapter 3 
“Changing the Toner Car-
tridge”in the Copy Reference. 
---
Message appears blank at the 
other end. 
The original was set upside 
down. Set it properly.
P.14 
“Setting Originals”
You want to cancel a Memory 
Transmission. 
If the original is being stored, 
press the 
{Clear/Stop}
 key. 
P.22 
“Canceling a Memory 
Transmission”
If the original is being sent, 
use "Cancel TX/RX" in the In-
formation menu. 
Chapter 2 “Canceling Trans-
mission or Reception” in the 
Advanced Features manual.
You want to cancel an Imme-
diate Transmission. 
Press the 
{Clear/Stop}
 key.  P.6 
“Operation Panel”
.
You cannot add any destina-
tion in Group though it does 
not reach the maximum 
number.
99 destinations have been pro-
grammed with the number 
keys. Program more numbers 
with Quick Dials or Speed Dials. 
Chapter 3 “Chain Dial”or “Re-
dial” in the Advanced Fea-
tures manual.










