Instruction manual
Knowledge Base:
Problem Cause Solution
Multiple debits occur on a single vend
• Sense time too short
• Blind time too short
• Increase sense time
value
• Increase blind time
value
Free copies being dispensed
• Sense time too long
• Bypass keyswitch on
• Reduce sense time
value
• Turn off bypass mode
No debits occur
• Reset delay too long
• Sense time too long
• Decrease reset time
• Decrease sense time
No debit on last vend
• Blind time too long • Decrease blind time
Paper jams (first copy)
• Reset delay time too
short
• Increase reset delay
time
Paper jams (one copy selected, tries to make
another copy)
• Reset delay time too
long
• Leading edge not
selected
• Decrease reset delay
time.
• Select leading edge
debit
Card is ejected while vending device is still
running, resulting in free copies.
• Eject delay time too
short
• Increase eject delay
time
Card takes too long to eject after job is done
• Eject delay time too
long
• Decrease eject delay
time
Skipped debits (debits every other copy)
• Sense time too long
• Blind time too long
• Decrease sense time
• Decrease blind time
Note: Instructions on changing blind, sense, and delay times can be found starting on page 38 of the 5596
Print Copy Manual included with the Vendapin, LLC vending unit.
If any assistance is required call the Technical Support Department at VENDAPIN LLC,
352-678-3037, support@vendapin.com