Setup guide

Error Log
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Error Log
The following table explains the meanings of common error log entries.
Entry Possible Causes and Solutions
Drive is not ready. • Windows is not started on the destination computer.
• The specified drive does not exist.
• No network drive has been mapped to the network
folder which is selected as a destination folder. Map
the network drive to the network folder again.
Note
❒ Use the setting for re-connection at login if you
want document delivery to the destination fold-
ers in the computers on the network.
No access rights to the specified fold-
er.
The sender does not have export access privileges to the
specified folder. Make sure the user is logged in under
the correct name. If the user name is correct, change the
access privileges of the folder.
No destination user has been regis-
tered.
The destination group does not have the specified des-
tination as a member and therefore the document could
not be delivered. The document is saved in the undeliv-
ered data tray.
Destination file versions do not
match.
The delivery to the specified destination has failed be-
cause the delivery server and network device have dif-
ferent versions of address book. This error occurs when
the network device does not automatically update its
address book. If the delivery server has updated its ad-
dress book, restart the network device so that it updates
its address book.
Disk space insufficient. Free disk space has fallen below the [Issue alert at:] value
set in [Server disk space] on the [Set Preferences] tab. Cre-
ate more disk space.
Delivery processing interrupted due
to insufficient disk space.
Free disk space has fallen below the [Suspend at:] value
set in [Server disk space] on the [Set Preferences] tab. Cre-
ate more disk space.
Unable to process as disk is full. This message is displayed when attempting to send to
an unverifiable disk or when attempting to save a doc-
ument larger than the available disk space.
Mail other than delivery notice re-
ceived to the server address.
Mail other than an unsuccessful delivery notice is sent
to the delivery server. Check the mail saved in the error
directory.
Insufficient memory. Unable to con-
vert to image.
A delivery made contains a large amount of data which
exceeded the capacity of the delivery server. Add more
virtual memory. If this happens often, adding more
memory to the delivery server is recommended.