Service manual

T echnical B ulletin
PAGE: 15/15
Reissued: 15-Apr-05
Model:
General RTB
Date:
15-Nov-04
No.:
RGene019a
7.2 Error Code List
Error
Code
Description/Causes Solutions
51 The machine cannot be updated.
• The machine is processing a print
job.
•
The machine is processing a scan
job.
•
The machine is receiving image data
from the network.
•
The control panel is in use.
•
The machine is sending or receiving
a fax.
•
The machine has detected a
problem corresponding to an SC
(service call) number (SC640 to
SC649, SC670 to SC679, SC691,
SC818, SC819, SC820 to SC839,
and SC990).
Check that the machine is idle, and then try
updating again.
If an SC number appears, contact your
service representative.
52 The file contains erroneous data.
• The data is too large or too small.
•
The CRC (cyclic redundancy check)
value and the checksum do not
match.
•
The firmware does not match the
target machine.
•
The firmware was not completely
uploaded or is corrupt.
Download the correct file from the website,
and then try updating again.
53 An error occurred while updating.
• The machine is off.
If using a DNS server, the machine's IP
address might have been changed.
Check the IP address, and then try
updating again.