Service manual

T echnical B ulletin
PAGE: 1/2
Reissued: 16-Sep-04
Model:
Bellini-C2
Date:
21-Jul-04
No.:
RB070046a
RTB Correction
The items in bold italics have been corrected or added.
Subject:
LCDC Firmware Update Failure Prepared by: M. Matsuda
From: 2nd Tech Support Sec. Service Support Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
Please use the following to bring the machine back on line if an error occurs during the
LCDC firmware update.
Important: A common cause of firmware update failures is when the main power is turned
off during the update. Please make sure to wait until the Main Power ON Key flashes at
intervals of about 3 seconds, and then turn the main power off (see Service Manual
section 5.10.4).
SYMPTOM
The LCDC firmware update stops, and the following message appears.
Warning
Install failure of operation panel program
Turn machine off
Set SD card of operation panel and turn on
CAUSE
1. A service representative turns off the main power before the LCDC update is
completed.
2. The main power turns off by itself.
SOLUTION
1. Make sure technicians know about the
Important
note above, which is also mentioned
in section 5.10.4 of the Service Manual.
2. If the above symptom occurs, use the procedure below to perform a firmware recovery.
Note:
The recovery program is protected and usually works fine, even if the firmware
program is damaged.