Service manual

T echnical B ulletin
PAGE: 1/1
Model:
Bellini-C2 Date: 28-Apr-04 No.: RB070040
Subject: Error Code: E32, E44 Appeared Prepared by: M. Matsuda
From: 2nd Tech Support Sec. Service Support Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
SYMPTOM
Error codes E32 and E44 are sometimes displayed when several types of firmware are
installed at the same time.
Note: This cannot be cleared with main power Off/On.
CAUSE
A firmware transmission error may occur when installing several types of firmware
simultaneously. Since the error data is saved to the NVRAM, the machine is unable to
boot up normally, even after the main switch is turned Off/On.
SOLUTION
Clear the error code as follows and install the firmware again.
1. Press
!"#
(“1”, “4”, “3” key) on the operation panel when the error codes appear.
2. Press (“Clear” key) three times.
Once the error is cleared, the machine will indicate this with a beep.
$
$$
$ Important Notice
To ensure the above error codes do not occur, please be sure to follow the procedure
below whenever installing several kinds of firmware at the same time:
1. First, install the “System” firmware only.
2. After successfully installing the “System” firmware, turn the machine main power
Off/On and confirm that the machine boots up to Ready status normally.
3. Install the remaining firmware simultaneously.
C