User Manual

Contacting Savi Support
13
Whenever a battery is inserted into a tag, the tag assumes that it is a
fresh battery. Inserting a used battery into a tag may result in what
appears to be a premature battery failure.
After the beep, continue tightening the cap until it is secure.
Contacting Savi Support
If you cannot find the information you need, contact Savi Support
Services.
• Check http://supportcenter.savi.com for contact information.
• Send an email to [e-mail].
• Call 1-888-994-SAVI (North America only) or 1-650-316-4760
between 5 a.m. and 5 p.m. Pacific time.
When you contact Savi Support Services by telephone or email, have the
following information available:
• Contact information (company name, your name, email, and phone
number)
• Problem description
• Software version
•Product type
• Serial number or license information