User's Manual

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If you have trouble with the product, after you have checked your
connections and the EchoPoint Signpost Installation Guide,
contact Savi Customer Support.
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To contact Savi Customer Support:
• Telephone [phone]-SAVI (7284) between 8:00 a.m.
and5:00p.m.
, Pacific Time
• Or send e-mail to [e-mail] at any time
Whether you contact Savi by telephone or e-mail, please have
the exact sequence of operations (if possible) that caused the
problem and the following information available:
• Site location
• Incident description
• Estimated severity level of the incident
• Model number and version
• Serial number
• Computer type (Gateway, Dell, etc.) and model
• Operating system and service pack level
• Network protocol