User's Manual

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If your EchoPoint Reader SR-640-101 presents a problem that
neither this manual nor troubleshooting tips can help you solve,
you can contact Savi Customer Support in either of two ways:
• Telephone [phone]-SAVI (7284) between 8:00 a.m. and
5:00 p.m.
, Pacific Time
• Or send e-mail to [e-mail] at any time
Whether you contact Savi by telephone or e-mail, please have the
exact sequence of operations (if possible) that caused the problem
and the following information available:
• Site location
• Incident description
• Estimated severity level of the incident
• Model number and version
• Serial number
• Computer type (Gateway, Dell, etc.) and model
• Operating system and service pack level
• Network protocol