User's Manual

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Table 3-1 lists causes and solutions to problems that could occur
with the EchoPoint Reader SR-640-101.
In the unlikely event that an EchoPoint Reader fails or problems
occur that simple troubleshooting cannot solve, Savi Customer
Support may recommend that the EchoPoint Reader be returned
to Savi Technology.
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Problem Solution
No power
(indicator light
is not blinking)
– Confirm that power is available by checking any circuit
breakers, power switches, or safety switches.
– If AC-powered, verify the presence and voltage of the
power by connecting a test unit to the power source.
Check the AC fuses.
– If DC-powered, verify the continuity of the DC power
fuse on the EchoPoint Reader, the source voltage (6 to
15 VDC), and the polarity of the connections.
– If solar-powered, verify the output voltage of the
module is 6 or 12 VDC.
– Verify that the power cable is securely plugged into
the power source and the EchoPoint Reader input.
– Try a different power source.
– Replace the power cable.
Network cables
damaged or
disconnected
– Verify that the network cable is securely plugged into
the EchoPoint Reader.
– Verify that the network cable is securely plugged into
the Network Adapter.
– Check cables for physical damage.