User's Guide

Saucon Technologies IOTGTWY Page 10
Chapter 5: Warranty and Repairs
Saucon Technologies Warranty Statement
Saucon Technologies, Inc., (hereafter “Saucon”) warrants that its products will be
free from defects in material or workmanship for a period of two years from date
of purchase, or if proof of purchase is not provided, 90 days from date of
manufacture.
SAUCON MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND ALL
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products which have been damaged by
lightning storms, water, power surges, temperature extremes outside the limits or
products which have been neglected, altered, abused, used for a purpose other
than the one for which they were manufactured, repaired by Customer or any
party without Saucon’s written authorization, or used in any manner inconsistent
with Saucon’s instructions.
Saucon’s entire obligation under this warranty shall be limited (at Saucon’s
option) to repair or replacement of any products which prove to be defective
within the warranty period or, at Saucon’s option, issuance of a refund of the
purchase price. Defective products must be returned by Customer to Saucon’s
service center – transportation prepaid.
SAUCON WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND
UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR
DEFECTIVE PRODUCTS.
Repair Procedures for U.S. and Canadian Customers
In the event that service is required, products may be shipped, freight prepaid, to
our Bethlehem, PA (USA) Service Center:
Saucon Technologies
Production Support
2455 Baglyos Circle
Bethlehem, PA 18020
A Returned Materials Authorization (RMA) is not required. Return shipping
charges (surface) will be paid by Saucon Technologies to destinations in the U.S.
and Canada.
Please include, inside the shipping box, a description of the problem, a return
shipping address (must have street address, no P.O. Box), your telephone
number, and if the product is out of warranty, a purchase order for repair charges.