User's Manual

• Trip Routing Service (Canada only): Upon
request, Roadside Assistance will send you detailed,
computer personalized maps, highlighting your
choice of either the most direct route or the most
scenic route to your destination, anywhere in
North America, along with helpful travel information
pertaining to your trip.
Please allow three weeks before your planned
departure date. Trip routing requests are limited
to six per calendar year.
• Trip Interruption Benefits and Assistance
(Canada only): In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from the original point of
departure, you might qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night),
and (C) alternate ground transportation (maximum
of $40/day). This benefit is to assist you with
some of the unplanned expense you may incur
while waiting for your vehicle to be repaired.
Pre-authorization, original detailed receipts, and a
copy of the repair order are required.
Once authorization has been given, your advisor
will help you make any necessary arrangements
and explain how to claim for trip interruption expense
assistance.
• Alternative Service (Canada only): There could
be times when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize you to
secure local emergency road service, and you will
be reimbursed up to $100 upon submission of the
original receipt to Roadside Assistance.
In many instances, mechanical failures may be covered.
However, any cost for parts and labor for non-warranty
repairs are the responsibility of the driver.
Saturn and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
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