User's Manual

Roadside Assistance Program
For vehicles purchased in the U.S., call 1-800-553-6000;
(Text Telephone (TTY): 1-800-889-2438).
For vehicles purchased in Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
As the owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada,
a person driving this vehicle without the consent
of the owner is not eligible for coverage.
Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever comes first, and, in Canada only,
up to a maximum of $100.
• Fuel Delivery: Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 Canada). In Canada, service
to provide diesel may be restricted. For safety
reasons, propane and other alternative fuels
are not provided through this service.
• Lock-out Service: Lock-out service is covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available
if you have an active OnStar
®
subscription.
To ensure security, the driver must present personal
identification before lock-out service is provided.
In Canada, the vehicle registration is also required.
• Emergency Tow From a Public Roadway
or Highway: Tow to the nearest Saturn retailer for
warranty service or in the event of a vehicle-disabling
crash. Winch-out assistance is provided when the
vehicle is mired in sand, mud, or snow.
• Flat Tire Change: Installation of a spare tire in
good condition, when equipped and properly
inflated, is covered at no charge. The customer
is responsible for the repair or replacement of
the tire if not covered by a warrantable failure.
• Jump Start: A battery jump start is covered at no
charge if the vehicle does not start.
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