User's Manual

OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses your minutes to access
location-based weather, local traffic reports, and
stock quotes. By pressing the phone button and
giving a few simple voice commands, you can browse
through the various topics. See the OnStar Owner’s
Guide for more information (Only available in the
continental U.S.).
OnStar Steering Wheel Controls
Your vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling.
See Audio Steering Wheel Controls on page 3-72
for more information.
On some vehicles, you may have to hold the button
for a few seconds and give the command “ONSTAR”
to activate the OnStar Hands-Free Calling.
On some vehicles, the mute button can be used to
dial numbers into voicemail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for
more information.
How OnStar Service Works
Your vehicle’s OnStar system has the capability
of recording and transmitting vehicle information.
This information is automatically sent to an OnStar
Call Center at the time of an OnStar button press,
Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually
includes your GPS location and, in the event of a
crash, additional information regarding the accident
that your vehicle has been involved in (e.g. the direction
from which your vehicle was hit). When you use the
Virtual Advisor feature of OnStar Hands-Free Calling,
your vehicle also sends OnStar your GPS location
so that we can provide you with location-based services.
OnStar service cannot work unless your vehicle is in
a place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar
service also cannot work unless you are in a place
where the wireless service provider OnStar has hired for
that area has coverage, network capacity and reception
when the service is needed, and technology that is
compatible with the OnStar service. Not all services are
available everywhere, particularly in remote or
enclosed areas, or at all times.
Location information about your vehicle is only available if
the GPS satellite signals are unobstructed and available.
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