Warranty

Claims Procedure
As with the other warranties covered in this
booklet, take your vehicle to any authorized Saturn
retail facility to obtain service under the emission
warranty. This should be done as soon as
possible after failing an EPA-approved I/M test or
a California smog check test, or at any time
you suspect a defect in a part.
Those repairs qualifying under the warranty will be
performed by any Saturn retailer or Authorized
Saturn Service Provider at no charge. Repairs
which do not qualify will be charged to you. You
will be notified as to whether or not the repair
qualifies under the warranty within a reasonable
time, not to exceed 30 days after receipt of
the vehicle by the retailer or Authorized Saturn
Service Provider, or within the time period required
by local or state law.
The only exceptions would be if you request or
agree to an extension, or if a delay results
from events beyond the control of your retailer or
Saturn. If you are not so notified, Saturn will
provide any required repairs at no charge.
In the event a warranty matter is not handled to
your satisfaction, refer to the “Customer
Satisfaction Procedure” in this booklet under
Owner Assistance on page 27.
For further information or to report violations of the
Emission Control System Warranty, you may
contact the EPA at:
Manager, Certification and Compliance
Division (6405J)
Warranty Claims
Environmental Protection Agency
Ariel Rios Building
1200 Pennsylvania Avenue, N.W.
Washington, DC 20460
For a vehicle subject to the California Exhaust
Emission Standards, you may contact the:
State of California Air Resources Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 97131-2990
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