Warranty

State Warranty Enforcement Laws
Laws in many states permit owners to obtain a
replacement vehicle or a refund of the purchase price
under certain circumstances. The provisions of
these laws vary from state to state. To the extent
allowed by state law, Saturn requires that you first
provide us with written notification of any service
difficulty you have experienced so that we have an
opportunity to make any needed repairs before you are
eligible for the remedies provided by these laws.
Your written notification should be sent to:
Saturn Repair/Replace Law Coordinator
Saturn Customer Assistance Center
100 Saturn Parkway
Mail Code 371-999-S22
Spring Hill, TN 37174-1500
Assistance For Text Telephone (TTY)
Users
To assist customers who are deaf or hard of hearing
and who use Text Telephones (TTYs), Saturn has TTY
equipment available at its Customer Assistance
Center.
The TTY for the Saturn Customer Assistance Center is:
1-800-TDD-6000
Warranty Information for
California Only
California Civil Code Section 1793.2(d) requires that, if
Saturn or its representatives are unable to repair a
new motor vehicle to conform to the vehicle’s applicable
express warranties after a reasonable number of
attempts, Saturn shall either replace the new motor
vehicle or reimburse the buyer the amount paid
or payable by the buyer. California Civil Code Section
1793.22(b) creates a presumption that Saturn has had a
reasonable number of attempts to conform the vehicle
to its applicable express warranties if, within 18 months
from delivery to the buyer or 18,000 miles on the
vehicle’s odometer, whichever occurs first, one or more
of the following occurs:
• The same nonconformity results in a condition that
is likely to cause death or serious bodily injury if
the vehicle is driven AND the nonconformity
has been subject to repair two or more times by
Saturn or its agents AND the buyer or lessee
has directly notified Saturn of the need for
the repair of the nonconformity.
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