Warranty

Replacement Parts
The emission control systems of your vehicle were
designed, built, and tested using genuine Saturn parts*
and the vehicle is certified as being in conformity
with applicable federal and California emission
requirements. Accordingly, it is recommended that
any replacement parts used for maintenance or
for the repair of emission control systems be new,
genuine Saturn parts.
The warranty obligations are not dependent upon the
use of any particular brand of replacement parts.
The owner may elect to use non-genuine Saturn parts
for replacement purposes. Use of replacement parts
which are not of equivalent quality may impair the
effectiveness of emission control systems.
If other than new, genuine Saturn parts are used for
maintenance replacements or for the repair of parts
affecting emission control, the owner should assure
himself/herself that such parts are warranted by
their manufacturer to be equivalent to genuine Saturn
parts in performance and durability.
* “Genuine Saturn parts,” when used in conjunction with
Saturn vehicles means parts manufactured by or for
Saturn, designed for use on Saturn vehicles, and
distributed by any division or subsidiary of Saturn.
Maintenance and Repairs
Maintenance and repairs can be performed by any
qualified service outlet; however, warranty repairs must
be performed by an Authorized Saturn Retail Service
Facility or Authorized Saturn Service Provider, except in
an emergency situation when a warranted part or an
Authorized Saturn Retail Service Facility is not
reasonably available to the vehicle owner.
In an emergency, where an authorized retailer is not
reasonably available, repairs may be performed at any
available service establishment or by the owner,
using any replacement part. Saturn will consider
reimbursement for the expense incurred, including
diagnosis, not to exceed the manufacturer’s suggested
retail price for all warranted parts replaced and labor
charges based on Saturn’s recommended time
allowance for the warranty repair and the geographically
appropriate labor rate. A part not being available
within 10 days or a repair not being completed within
30 days constitutes an emergency. Retain receipts and
failed parts in order to receive compensation for
warranty repairs reimbursable due to an emergency.
If, in an emergency situation, it is necessary to
have repairs performed by other than a Saturn retailer
and you believe the repairs are covered by emission
warranties, take the replaced parts and your receipt to a
Saturn retailer for reimbursement consideration.
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