Warranty
State Warranty Enforcement Laws
Laws in many states permit owners to obtain a
replacement vehicle or a refund of the purchase price
under certain circumstances. The provisions of these
laws vary from state to state. To the extent allowed by
state law, Saturn requires that you first provide us with
written notification of any service difficulty you have
experienced so that we have an opportunity to make any
needed repairs before you are eligible for the remedies
provided by these laws. Your written notification should
be sent to:
Saturn Repair/Replace Law Coordinator
Saturn Customer Assistance Center
100 Saturn Parkway
Mail Code 371-999-S22
Spring Hill, TN 37174-1500
Assistance For Text
Telephone (TTY) Users
To assist customers who are deaf or hard of hearing and
who use Text Telephones (TTYs), Saturn has TTY
equipment available at its Customer Assistance Center.
The TTY for the Saturn Customer Assistance Center is:
1-800-TDD-6000
Warranty Information for
California Only
California Civil Code Section 1793.2(d) requires that, if
Saturn or its representatives are unable to repair a
new motor vehicle to conform to the vehicle’s applicable
express warranties after a reasonable number of
attempts, Saturn shall either replace the new motor
vehicle or reimburse the buyer the amount paid
or payable by the buyer.
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