Warranty

In an emergency, where an authorized retailer is not
reasonably available, repairs may be performed at any
available service establishment or by the owner,
using any replacement part. Saturn will consider
reimbursement for the expense incurred, including
diagnosis, not to exceed the manufacturer’s suggested
retail price for all warranted parts replaced and labor
charges based on Saturn’s recommended time
allowance for the warranty repair and the geographically
appropriate labor rate. A part not being available
within 10 days or a repair not being completed within
30 days constitutes an emergency. Retain receipts and
failed parts in order to receive compensation for
warranty repairs reimbursable due to an emergency.
If, in an emergency situation, it is necessary to
have repairs performed by other than a Saturn retailer
and you believe the repairs are covered by emission
warranties, take the replaced parts and your receipt to a
Saturn retailer for reimbursement consideration. This
applies to both the Federal Emission Defect Warranty
and Federal Emission Performance Warranty.
Receipts and records covering the performance of
regular maintenance or emergency repairs should be
retained in the event questions arise concerning
maintenance. These receipts and records should be
transferred to each subsequent owner. Saturn will
not deny warranty coverage solely on the absence of
maintenance records. However, Saturn may deny
a warranty claim if a failure to perform scheduled
maintenance resulted in the failure of a warranty part.
Claims Procedure
As with the other warranties covered in this booklet,
take your vehicle to any authorized Saturn retail facility
to obtain service under the emission warranty. This
should be done as soon as possible after failing
an EPA-approved I/M test or a California smog check
test, or at any time you suspect a defect in a part.
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