XL400e/410e OPERATOR ’S MANUAL
Barcode SATO International Pte Ltd 438A Alexandra Road #05-01/02 Alexandra Technopark Singapore 119967 Tel: (65) 6271 2122 Fax: (65) 6271 2151 Email: customerservice@sato-int.com © Copyright 1994 – 2004 Barcode SATO International Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device.
TABLE OF CONTENTS OVERVIEW 1.1 General Specifications.....................................................................................1-2 1.2 Character Fonts...............................................................................................1-4 1.3 Bar Codes........................................................................................................1-5 1.4 Physical Characteristics ..................................................................................1-6 1.
TROUBLESHOOTING 6.1 Initial Checklist.................................................................................................6-1 6.2 Using the Centronics (Parallel) Interface.........................................................6-1 6.3 Using the RS232C (SERIAL) Interface............................................................6-3 OPTIONAL ACCESSORIES 7.1 Introduction......................................................................................................7-1 7.2 Label Rewinder....
Section 1: Introduction 1 OVERVIEW Thank you for your investment in this SATO printer product. This Operator’s Manual contains basic information about the installation, setup, configuration, operation and maintenance of the printer.
Section 1: Introduction 1.1 GENERAL SPECIFICATIONS The SATO XL400/410 “e” series printers of Thermal Transfer Printers are complete, high-performance labeling systems designed specifically for printing tags and labels. All printer parameters are programmable using the front panel controls and DIP switches.
Section 1: Introduction 1.
Section 1: Introduction 1.
Section 1: Introduction 1.
Section 1: Introduction 1.4 PHYSICAL CHARACTERISTICS SPECIFICATION DIMENSIONS Width Depth Height Weight POWER REQUIREMENTS Voltage Power Consumption ENVIRONMENT Operating Temperature Storage Temperature Operating Humidity Storage Humidity Electrostatic Discharge REGULATORY APPROVALS Safety RFI/EMI Page 1-6 XL400e XL410e 19.6 in. (302 mm) 11.8 in. (552 mm) 11.5 in. (294 mm) 30.
Section 1: Introduction 1.5 OPTIONAL ACCESSORIES Accessory Description Memory Expansion Two slots for PCMCIA Memory Cards (up to 2MB each) that can be used for Graphic File storage, print buffer expansion, format storage and downloaded TrueType fonts. Calendar An internally mounted Date/Time clock that can be used to date/time stamp labels at the time of printing. Firmware upgrade may be required. Integrated Stacker Allows cut labels to be stacked. Interfaces to EXT Accessory Port connector.
Section 1: Introduction This page has been left blank intentionally.
Section 2: Installation INSTALLATION 2 This section assists you in unpacking and installing the printer from the shipping container. You will also be guided through a familiarization tour of the main parts and controls.
SECTION 2: INSTALLATION 2.1 UNPACKING AND PARTS IDENTIFICATION When unpacking the printer, take note of the following: • The box should stay right-side up. • Lift the printer out of the box carefully. • Remove the plastic covering from the printer. • Remove the accessory items from their protective containers. • If the printer has been stored in a cold environment, allow it to reach room temperature before powering it on. • Set the printer on a solid, flat surface.
Section 2: Installation 2.2 SETTING UP THE PRINTER Consider the following when setting up the printer: • Locate a solid, flat surface with adequate room to set the printer. If a Cutter/Stacker is to be used with the printer, make sure there is adequate room for the unit. The printer cover swings upward and back, so make sure there is enough clearance for the cover to swing open. • The location should be near the host computer or terminal.
SECTION 2: INSTALLATION 2.
Section 2: Installation 2.
SECTION 2: INSTALLATION 2.4 THE OPERATOR PANEL CUTTER ON/OFF INDICATOR ON LINE INDICATOR LCD DISPLAY ERROR LED START/ STOP FEED CUTTER OF/OFF EJECT MEDIA TYPE The XL Operator Panel consists of three LED indicators and five key switches. The switches are used to set the printer operating parameters. The indicators display the status of the printer. On Line : Cutter On/Off : Error : LCD Display : Start/Stop Feed : : Cutter On/Off : Eject : Media Type : Page 2-6 LED.
Section 2: Installation 2.5 TILTING THE OPERATION PANEL The panel can be used at two angles. The normal angle is flush with the surface of the printer. Pushing the panel causes it to tilt backwards to allow better viewing under certain situations. To release the panel from the tilted angle, press the release button above the panel, inside the printer.
SECTION 2: INSTALLATION 2.
Section 2: Installation 2.6 MEDIA TYPES SUPPORTED R-Corner Specifications (set printer for R-Corner Tag) X: = 3.75 mm minimum Y: = 2.0 mm minimum, 3 mm maximum Z: = Center of Notch Width = 2.
SECTION 2: INSTALLATION 2.6 MEDIA TYPES SUPPORTED Label Gap Specifications (set printer for Label Gap) X: = 3.75 mm minimum Y: = 2.0 mm minimum, 3 mm maximum Z: = Center of Notch Width = 2.5 mm 2.
Section 2: Installation 2.
SECTION 2: INSTALLATION 2.9 LOADING TAGS AND LABELS Lift up the Cover and turn the printer ON. COVER POWER SWITCH Remove the Media Retaining Plate and place the media roll on the Media Supply Spindle. Replace the Media Retaining Plate to secure the roll in place. Note: The media should come off the bottom of the roll (wound face-in). Otherwise, label curl can occur, and this can cause problems with the stacking of the labels.
Section 2: Installation 2.9 LOADING TAGS AND LABELS (CONT’D) Lift up the print head by rotating the Head Release Lever to the rear of the printer. Release the Media Hold Down by pushing and lifting the lever underneath the green tab marked “PUSH”. MEDIA HOLDDOWN HEAD LOCK LEVER Load the tags from the rear until the leading edge of the first tag is underneath the print head.
SECTION 2: INSTALLATION 2.9 LOADING TAGS AND LABELS (CONT’D) Close the Media Hold-Down by pushing down on the green tab marked “PUSH” and lock it in place. Rotate the Head Lock Lever toward the front of the printer until the print head latches in place. COVER MEDIA HOLDDOWN Turn ON the printer. Press the Start/Stop key. If the Media Type setting is correct the tags should be ejected.
Section 2: Installation 2.10 LOADING THE RIBBON Turn the power off and life up the Cover. COVER POWER SWITCH Unlatch the print head by rotating the Head Lock Lever toward the rear of the printer. It will automatically retract to the open position.
SECTION 2: INSTALLATION 2.10 LOADING THE RIBBON (CONT’D) Place the ribbon on the Ribbon Unwind Shaft, making sure the ribbon unwind direction is as shown). Place an empty ribbon core one the Ribbon Rewind Shaft. RIBBON UNWIND RIBBON REWIND RIBBON RIBBON CORE Route the ribbon as shown. Tape the end to the ribbon core on the Ribbon Rewind Shaft. Rotate the shaft in a clockwise direction until several layers of ribbon are wound on the core.
Section 2: Installation 2.10 LOADING THE RIBBON (CONT’D) Make sure the media is fed into the printer with the leading edge underneath the print head. Latch the print head in the down position by rotating the Head Latch. COVER HEAD LOCK LEVER Turn ON the printer. Press the Start/Stop key. If the Media Type setting is correct the tags should be ejected. Otherwise, the LCD displays ”Sensor Error” – if so, latch and unlatch the print head and Media Hold-Down to allow repositioning of the media.
SECTION 2: INSTALLATION 2.11 CUT SENSOR ADJUSTMENT These adjustments are for R-Corner Tag (Side-Notch), Center-Hole and Edge-Hole tags only. Lift up the cover. The Cut Sensors are located on an adjustable assembly that must be correctly positioned for the type of media used. They must be adjusted correctly even though the Cutter is disabled. If they are not, a “Cutter Error” will result when you try to feed tags. COVER Loosen the green Sensor Adjustment Thumbscrew on the Cutter Sensor assembly.
Section 2: Installation 2.11 CUT SENSOR ADJUSTMENT (CONT’D) The scale used depends upon the type of media selected (i.e. R-Corner, CenterHole or Side-Hole). The setting corresponds to the width of the media (i.e., if you are using center hole tags that are 80mm wide, the notch should be set at the 80mm mark of the black scale). NOTCH SCALE R-Corner: Inside scale, 32 to 42 mm.
SECTION 2: INSTALLATION 2.11 CUT SENSOR ADJUSTMENT (CONT’D) After adjusting the Cutter Sensor Assembly, tighten the Sensor Adjustment Thumbscrew and close the Cover. COVER SENSOR ADJUSTMENT THUMBSCREW After adjusting the Cutter Sensor, make sure you: • Have the media and ribbon loaded correctly. • The media and ribbon type are correct for the configuration. • The Print Head and Media Hold Down are latched in the closed position. • The cover is closed.
Section 2: Installation 2.12 TURNING THE PRINTER ON/OFF TOTAL NUMBER OF LABELS PRINTED. WILL INCREMENT FOR LABEL PRINTED SINCE THE LAST TIME THE PRINTER WAS TURNED ON. TOTAL NUMBER OF LABELS PRINTED. WILL INCREMENT FOR LABEL PRINTED SINCE THE LAST TIME THE PRINTER WAS TURNED ON. Before Turning Power Off When removing power from the printer, you should first feed any printed labels or tags out of the printer by pressing the EJECT key while the printer is On Line.
SECTION 2: INSTALLATION 2.12 TURNING THE PRINTER ON/OFF Replenishing the Tag Supply When replenishing the tag/label supply with the same type and size, it is not necessary to power the printer off. The printer will automatically position the new media to the correct position. • Raise the print head and relatch it to clear the “Paper End” Error. • Unlatch the Media Hold-Down and position the leading edge of the media even with the mark on the “Tag Setting Position” label.
Section 3: Configuration 3 CONFIGURATION The configuration settings for the XL Series printers are set in two ways. The first is via three DIP switches (DSW1, DSW2 and DSW3) located under the cover. The other is using the Operator Panel LCD Display.
Section 3: Configuration 3.1 PRINTER DIP SWITCH CONFIGURATION DIP Switch Panels Three DIP switches (DSW1, DSW2 and DSW3) are located underneath an access panel inside the printer. These switches can be used to set: • • • • • • RS232C transmit/receive parameters Thermal transfer or direct thermal mode Head check mode Hex dump mode Receive buffer size Operation mode Each switch is an eight section “toggle” switch. The ON position is always to the top (up).
Section 3: Configuration 3.1 PRINTER DIP SWITCH CONFIGURATION (CONT’D) Stop Bit Selection (DSW1-4): Selects the number of Stop bits to end each byte’s transmission. DSW1-4 DSW1 Setting Off 1 Stop Bit ON On 2 Stop Bits OFF 1 2 3 4 5 6 7 8 Baud Rate Selection (DSW1-5, DSW1-6): Selects the data rate (bps) for the RS232 port.
Section 3: Configuration 3.1 PRINTER DIP SWITCH CONFIGURATION (CONT’D) Receive Buffer Selection (DSW2-5): Selects the operating mode of the receive buffer. See Section 5: Interface Specifications for more information.. DSW2 DSW2-5 Setting Off Single Job ON On Multi Job OFF 1 2 3 4 5 6 7 8 Reserved (DSW2-6): Reserved for future use. Protocol Code Selection (DSW2-7): Selects the command codes used for protocol control. Refer to Appendix E for more information.
Section 3: Configuration 3.2 DEFAULT SETTINGS Switch Selections - All switches are placed in the Off position (default) for shipping.
Section 3: Configuration 3.3 PRINTER ADJUSTMENTS The LCD Panel on the XL400e and XL410e is used by the operator when manually entering printer configuration settings. Many of the settings can also be controlled via software commands, and in the case of conflict between software and control panel settings, the printer will always use the last valid setting.
Section 3: Configuration POWER ON SEQUENCE Normal MODE POWER Print Test Labels POWER + FEED User Mode POWER + START/STOP Load SATO Default Settings POWER + START/STOP Dnload User’s own Protocol Codes POWER + MEDIA TYPE + FEED Print Service Label POWER + MEDIA TYPE + FEED center hole tag 000000 000000 center hole tag 000000 000000 center hole tag 000000 000000 center hole tag 000000 000000 center hole tag 000000 000000 center hole tag 000000 000000 center hole tag POWER+START/STOP+MEDIA TYPE 000000 0
Section 3: Configuration 3.4 USER MODE The LCD Panel on the XL400e and XL410e is used by the operator when manually entering printer configuration settings. Many of the settings can also be controlled via software commands, and in the case of conflict between software and control panel settings, the printer will always use the last valid setting. If you load a label job that includes software settings and then enter a new setting via the Operation Panel, the manually set values will be used by the printer.
Section 3: Configuration 3.4 USER MODE (CONT’D) Print Speed Adjustment There are three SPEED settings on the XL410 (4 ips, 5 ips and 6 ips) and four on the XL400e (5 ips, 6 ips, 7 ips and 8 ips). They are listed on the bottom line of the display. The current setting is indicated by an underline cursor under one of the speed settings. To change the setting: print speed 4 5 6 1. Use the START/STOP key to step the underline cursor to the desired speed setting. 2.
Section 3: Configuration 7. The underline cursor is now positioned under the least significant digit of the H offset setting. The horizontal offset will increase each time the START/STOP key is pressed. If the START/ STOP key is pressed and held down, the value will count up rapidly. 8. Once the correct setting is displayed, press the FEED key to accept the setting advance to the next adjustment. Zero Slash setting This setting determines if a zero is printed with a slash or without a slash.
Section 3: Configuration 3.5 SERVICE MODE A Service Mode is provided to make adjustments that require only occasional changes. Since they affect the basic operation of the printer, the procedure for entering this mode is designed to prevent someone from accidently changing the settings. To enter the Service Mode, the printer is powered on while pressing the START/STOP simultaneously with the MEDIA TYPE key while powering the printer on.
Section 3: Configuration 3.5 SERVICE MODE (CONT’D) Sensor Setup service mode sensor setup The XL Series printers determine the location of the leading edge of the label or tag by measuring the difference between light levels when it sees either a media edge or a black I-Mark. This adjustment allows you to manually set the threshold voltage level, between the maximum and minimum light levels. The type of sensor is automatically selected by the MEDIA TYPE setting (Note: GAP is also used for tags).
Section 3: Configuration 3.5 SERVICE MODE (CONT’D) 3. Calculate the starting point voltage using the formula. 4. Use the START/STOP key to step the counter to the desired setting. The display will increment one step for each time the START/STOP key is pressed. If the START/STOP key is held pressed for more than two seconds, it will automatically go into the fast scroll mode. The reading will advance to a setting of 4.9 (the maximum voltage) after which it will automatically wrap and start at “0.
Section 3: Configuration 3.5 SERVICE MODE (CONT’D) 4. Use the START/STOP key to step the counter to the desired setting. The display will increment one step for each time the START/STOP key is pressed. If the START/STOP key is held pressed for more than two seconds, it will automatically go into the fast scroll mode. The reading will advance to a setting of 4.9 (the maximum voltage) after which it will automatically wrap and start at “0.0” again. If a value of “0.
Section 3: Configuration 3.5 SERVICE MODE (CONT’D) 8. Once the setting is correct, pressing the FEED key will advance to the Cut Offset display. Cut Offset The Cut Offset is the distance from the reference line (see page 3-20)of a label or tag to the desired cut position. The cut position of the label or tag can be adjusted relative to the reference line +/- 99 dots in increments of 1 dot using the following procedure (1 dot = .005" for the XL400e and .0033" for the XL410e).
Section 3: Configuration 3.5 SERVICE MODE (CONT’D) 1. Press the FEED key to enter the desired Service Mode. 2. Use the START/STOP key to select the type of media to be used. 3. Once the correct media type is shown in the display message, pressing the FEED key will advance to the Backfeed Offset direction adjustment. 4. Use the START/STOP key to step the underline cursor to either the positive (+) or negative (-) selection. 5.
Section 3: Configuration 3.6 USER TEST PRINT This option allows you to print a Test Label. It is recommended that you print a Test Label after you have changed any of the settings in the User Mode. The test label allows you to verify that you indeed did make the desired changes. To enter the User Test Print Mode, apply power to the printer while simultaneously pressing the FEED key. The printer will “beep” once and display the following message on the LCD panel: user test print 1.
Section 3: Configuration 3.7 SERVICE TEST PRINT (CONT’D) 4. Pressing the FEED key will start the Small Service Print Test label print mode. The printer can be paused by pressing the FEED key again. 5. To exit the Service Print Test Mode, pause the printer using the FEED key and then remove power.
Section 3: Configuration 3.8 POTENTIOMETER ADJUSTMENTS Four potentiometer adjustments are located on the Control panel underneath a protective cover at the rear of the printer. To access the potentiometers, remove the cover by loosening the screw. Offset) Print Position (Pitch Offset) After the pitch has been set with the LCD panel, it is sometimes desirable to make minor adjustments. This can be done using the PRINT POSITION potentiometer on the control panel.
Section 3: Configuration Cut Position When the printer is in the Cut mode (cutter enabled), the Cut Offset is set using the LCD Service Mode to correctly position the label for cutting. Once the correct Cut Offset is obtained, it may be necessary to adjust the position slightly. This is done with the CUT POSITION potentiometer on the front panel. When turned all the way clockwise the cut position is moved down the tag 3.75mm and when turned all the way counterclockwise, the cut position is moved 3.
Section 3: Configuration Display This potentiometer is used to adjust the contrast of the LCD display for optimum viewing under various lighting conditions. Print Darkness There are three Print Darkness settings that can be set either via the LCD panel or with software commands. The Print Darkness potentiometer allows you to fine tune the darkness.
Section 3: Configuration This page has been left blank intentionally.
Section 4: Cleaning and Maintenance CLEANING AND MAINTENANCE 4 4.1 INTRODUCTION This section provides information on user maintenance for the XL Series printers. The following information is covered here: • Adjusting the Print Quality • Cleaning the Print Head, Platen and Rollers 4.2 PROCEDURES Adjusting the Print Quality Print quality on the XL printers can be adjusted in two different ways: print darkness and speed.
Section 4: Cleaning and Maintenance 4.2.1 Print Speed The other method of controlling print quality is by controlling the speed at which the label is printed. This adjustment is made on an individual label basis using the either the Print Speed command code or the LCD display panel. For more details on this command, see the Programming Reference. Changing the print speed allows the user to control the amount of time allowed for print element cooling before the media is stepped to the next print position.
Section 4: Cleaning and Maintenance 4.3 CLEANING THE PRINT HEAD, PLATEN, ROLLERS AND SENSORS Supplies needed: SATO SA070 Cleaning Kit Ribbon Roller 1. Turn the printer Off. 2. Release the print head by rotating the green Head release lever counterclockwise. 3. Moisten a cotton swab with SATO Thermal Print Head and Platen Cleaner. Print Head Platen Roller 4. Carefully rub the cotton swab over the length of the print head and along and around the Platen and Ribbon Rollers. 5.
Section 4: Cleaning and Maintenance 4.3 CLEANING THE PRINT HEAD, PLATEN, ROLLERS AND SENSORS (CONT’D) 10. Moisten a cotton swab with SATO Thermal Print Head and Platen Cleaner. 11. Carefully clean the entire surface of the Cut Roller. Rotate the roller to expose the complete surface while cleaning. 12. Remove the Sensor Plate by pressing down on the detent latch located inside the Sensor Plate mounting Pitch Sensor Cut roller 13. Moisten a cotton swab with SATO Thermal Print Head and Platen Cleaner.
Section 5: Interface Specifications INTERFACE SPECIFICATIONS 5.1 INTRODUCTION 5 This section presents the interface specifications for the XL Series printers. These specifications include detailed information on how to properly interface your printer with your host system.
Section 5: Interface Specifications 5.3 THE RECEIVE BUFFER The XL printers have the ability to receive a data stream from the host in one of two ways. The receive buffer may be configured to accept one print job at a time or multiple print jobs. The single job print buffer is generally used by software programs that wish to maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance.
Section 5: Interface Specifications 5.3 THE RECEIVE BUFFER (CONT’D) The receiving buffer will not be able to receive more data again until a “Buffer Available” condition occurs. This takes place when the receiving buffer has emptied so that only 56K bytes of data are being held (8K bytes from being full). At this time, DTR will go “high” or an X-On is sent to tell the host that it can again receive data. All printer error conditions (i.e.
Section 5: Interface Specifications 5.4 RS232C SERIAL INTERFACE (CONT’D) Pin Assignments RS232C Interface Signals Pin Direction Signal Definition 1 Reference FG (Frame Ground) 2 To Host TD (Transmit Data) - Data from the printer to the host computer. Sends X-On/X-Off characters or status data (Bi-Directional protocol). 3 To Printer RD (Receive Data) - Data to the printer from the host computer. 4 To Host RTS (Request to Send) - Used with Ready/Busy flow control to indicate an error condition.
Section 5: Interface Specifications 5.4 RS232C SERIAL INTERFACE (CONT’D) Cable Requirements Host Interconnection Printer FG 1 FG (Frame Ground) TD 3 RD (Receive Data) 4 RTS (Request To Send) 5 CTS (Clear To Send) 6 DSR (Data Set Ready) * SG 20 DTR (Data Terminal Ready) 7 SG (Signal Ground) Data Streams Once the flow control method has been chosen for the RS232C interface, the data stream must be sent in a specific manner. The STX and ETX control characters must frame the data stream.
Section 5: Interface Specifications 5.4 RS232C SERIAL INTERFACE (CONT’D) Cable Requirements Host Interconnection Printer FG 1 FG (Frame Ground) RD 2 TD (Transmit Data) TD 3 RD (Receive Data) 4 RTS (Request To Send) 5 CTS (Clear To Send) 6 DSR (Data Set Ready) * 20 DTR (Data Terminal Ready) SG 7 SG (Signal Ground) Data Streams The data streams for X-On/X-Off are constructed in the same way as they are for Ready/Busy flow control.
Section 5: Interface Specifications 5.5 BIDIRECTIONAL COMMUNICATIONS (CONT’D) If a CAN (18 hexadecimal) command is received by the printer, the printer will cancel the current print job and clear all data from the receive buffer. Status Response The Bi-Com protocol is an advanced version of bi-directional communications where the printer can also report the number of labels remaining to be printed for the current print job.
Section 5: Interface Specifications Status Byte Definition, Bi-Com Protocol ASCII HEX Definition OFF-LINE 0 30 No Errors 1 31 Ribbon Near End 2 32 Buffer Near Full 3 33 Ribbon Near End and Buffer Near Full ON-LINE, WAITING FOR DATA A 41 No Errors B 42 Ribbon Near End C 43 Buffer Near Full D 44 Ribbon Near End and Buffer Near Full ON-LINE, PRINTING G 47 No Errors H 48 Ribbon Near End I 49 Buffer Near Full J 4A Ribbon Near End and Buffer Near Full ON-LINE, WAITING TO DI
Section 5: Interface Specifications 5.6 CENTRONICS PARALLEL INTERFACE Electrical Specifications Printer Connector Cable Connector Cable Length Signal Level AMP 57-40360 (DDK) or equivalent AMP 57-30360 (DDK) or equivalent 10 ft or less High = +2.4V to +5.0V Low = 0V to -0.4V Data Streams Single Job Buffer: This buffer mode is not available when the Centronics interface is used. Multi Job Buffer: A . . Job#1 . . ZA . . Job#n . .
Section 5: Interface Specifications 5.7 ACCESSORY (EXT) CONNECTOR Pin Assignments Pin Direction 1 Signal Description No Connection 2 Reference 3 To Rewinder 4 Signal Ground Enables the Rewinder No Connection 5 To Printer Full Switch - Stops the printer when the stacker or rewinder is full 6 To Stacker Enables the stacker 7 No Connection. 10 No Connection.
Section 6: Troubleshooting TROUBLESHOOTING 6 This section has been devised to help you if you are unable to produce output on the XL “e” Series printers. Use this section to make sure the basics have been checked, before deciding you are unable to proceed any further. The section is divided into three parts: • • • Initial Checklist Centronics Parallel Interface RS232C Serial Interface 6.1 INITIAL CHECKLIST 1. Is the printer powered up and ON-LINE? 2.
Section 6: Troubleshooting 4. When you send the print job to the printer and it does not respond, and there is no error message on the PC: A. Check your data stream for some of the basics. Is your job framed as follows? A—DATA—Z B. Verify that you’ve included all required parameters in the data stream. C. Verify the following: • You have not typed a “0” (zero) for an “O” (letter) or vice-versa. • You have not missed any characters where they’re needed.
Section 6: Troubleshooting 6.3 USING THE RS232C (SERIAL) INTERFACE 1. Is the RS232C Serial cable connected securely to your serial port on the PC (DB- 25S Male) and to the RS232C connector on the printer? 2. Is the cable defective? At the very least, you should be using a “Null Modem Cable,” which crosses pins in a specific manner. This should enable your printer to print. But we recommend that you eventually use a cable built to specifications as described in Section 5, “Interface Specifications”. 3.
Section 6: Troubleshooting 6.
Section 7: Optional Accessories OPTIONAL ACCESSORIES 7 7.1 INTRODUCTION This section contains instructions for using the following XL Series optional features: • Label Rewinder • PCMCIA Memory Cards • Calendar • Stacker 7.2 LABEL REWINDER The rewinder is an external unit that allows for labels and tags to be rewound in rolls up to 8.5 inches in diameter. The rewinder derives its power using a built-in cable connected directly to the printer’s EXT connector.
Section 7: Optional Accessories 7.3 PCMCIA MEMORY CARDS Description The Memory Card Option provides the connectors and interface board for two PCMCIA memory cards slots. The two Memory Card slots, labeled A and B, are accessible on the Back Panel. Each card slot can have a standard PCMCIA memory card installed with a maximum of 2MB each, allowing the printer memory to be expanded up to 4MB.
Section 7: Optional Accessories Memory Error Table ERROR DESCRIPTION INDICATION REMEDY Low Battery - Low battery condition is detected when printer is turned on. ERROR LED: Blinking Audible Beep: 1 long Display: Card Low Battery Depress START/STOP key to print Card Status. Replace Memory Card battery. Note that all data will be lost when the battery is removed. Card R/W Error 1. No card is inserted. 2. Card is write protected. 3. Invalid store/recall number. 4. Card has not been initialized.
Section 7: Optional Accessories 7.4 STACKER The Integrated Stacker option can stack up to 500 tags at the maximum print speed of the XL400e or XL410e. It obtains its power through the EXT Accessory port connector on the rear of the XL printer. SPECIFICATIONS Media Size Tag (Center/Side Hole, Side Notch or I-Mark) 9.4" W x 9.7" D x 11.6" H 238mm W x 253mm D x 294mm H 7.7 lb. (3.5 Kg) Stack Up Maximum of 500 pieces, +/- 50 1.0" (26mm) to 5.9" (150mm)Long 1.26" (32mm) to 3.
Section 7: Optional Accessories Installation The Stacker Option consists of four major components: • Stacker- The Stacker collects and stacks the tags as they are printed and cut. • Tag Stop - The Tag Stop is adjusted to the length of the label. It is magnetically held in place and should be adjusted for the length of the tags being stacked. A scale is provided for reference when making this adjustment. • Tag Edge Guide - The Tag Edge Guide should be adjusted for the width of the tag.
Section 7: Optional Accessories 7.4 STACKER (CONT’D) 6. Turn the printer on and make sure the cutter is enabled and the tags aligned for printing. Note: If the tag sensors are not aligned properly, the printer feeds out a length of tag stock without cutting it, as it is attempting to determine the tag pitch (length). Temporarily move the Stacker unit to one side if this occurs, until the sensors are correctly set and the tags are at the proper position.