Quick Start Guide SX4M / SX5M / TXPSX4 / TXPSX5
SX4M / SX5M / TXPSX4 / TXPSX5 Table of contents Read this Quick Start manual before beginning. For the best printing results, we recommend the use of SATO genuine labels and ribbons. Contact your SATO authorized reseller for further details. More information can be found on the internet at www.satoamerica.
SX4M / SX5M / TXPSX4 / TXPSX5 Table of contents Table of contents 1 General ......................................................................................................... 1 1.1 Important Information.................................................................... 1 1.2 Limitation of liability....................................................................... 1 1.3 Explanation of symbols ................................................................. 1 2 Safety ......................
SX4M / SX5M / TXPSX4 / TXPSX5 General 1 General 1.1 Important Information This quick start guide provides important information on how to setup your new SATO product. Be sure to read this quick start guide thoroughly before using this printer. It is an integral part of the product and should be kept in the immediate vicinity of the device and available to the operating staff. 1.
SX4M / SX5M / TXPSX4 / TXPSX5 Safety 2 Safety This paragraph provides you with an overview of the important safety aspects associated with the operation of your printer. Disregarding the operating instructions and safety regulations specified in this manual may result in considerable damage to your printer and endanger the operator. 2.1 Intended use The printer should only be used for printing on materials recommended by the manufacturer.
SX4M / SX5M / TXPSX4 / TXPSX5 Safety 2.2 Operating Tips Your new SX4M / SX5M /TXPSX4 / TXPSX5 Thermal Printer is a very durable and dependable piece of equipment, but we suggest you follow a few guidelines when installing or using your printer. • Do not operate in unstable locations such as an unsteady, slanted or extreme vibrating table. It may cause the equipment to shift from its desired location.
SX4M / SX5M / TXPSX4 / TXPSX5 Safety DANGER! To avoid possible electrical shock, do not operate the power switch or handle the power cable with a wet hand. Keep the power cable away from open flame or excessive heat. When disconnecting the power cable from its receptacle be sure to pull at the plugs receptacle end to avoid damaging the cable or exposing the operator to possible electrical shock.
SX4M / SX5M / TXPSX4 / TXPSX5 Transport and storage 3 Transport and storage 3.1 Transport information • • Unplug the power cable from the printer before transporting it along with the printer. Ensure you have removed all ribbons and media from the inside of your printer. If you must transport these with your printer, do so separately to avoid damaging the printer. 3.
SX4M / SX5M / TXPSX4 / TXPSX5 Unpacking the printer 4 Unpacking the printer 1 Open the carton 2 Unpack the accessories 3 Unpack the inserts and the printer from the carton 4 Remove the inserts 5 Remove the rubber band (A) and the Velcro strap (B) from inside the printer CAUTION! Do not discard these parts; they are needed for your printer’s protection during shipping.
SX4M / SX5M / TXPSX4 / TXPSX5 Installation 5 Installation Place the printer in a level place If installed in a rough or slanting place, quality printing will not be available. It may cause malfunction and shorten the life of the printer. Use a stable platform Use a stable platform. Do not carry the printer with the media inside. Do not rock the printer. Avoid high heat and humidity Do not install in a place of high temperature or humidity. High temperature or humidity may cause malfunction.
SX4M / SX5M / TXPSX4 / TXPSX5 Overview 6 Overview 6.1 Parts and functions 1 2 3 4 Fig. 2 Printer main body, front Fig.
SX4M / SX5M / TXPSX4 / TXPSX5 Overview Fig. 4 Printer, internal 1 1 Head Lever 2 Platen 3 Ribbon Shaft 4 Label Holder 2 3 1 4 1 PCMCIA Card Slot (Option) USB Connector (Option) LAN Connector (Option) 2 Parallel Interface Connector (Centronics) 3 Serial Interface Connector (RS-232C) 4 Expansion I/O Interface Connector (SX4: Option) 2 3 4 5 6 Fig.
SX4M / SX5M / TXPSX4 / TXPSX5 Overview 1 2 5 3 6 4 7 1 LCD Message Display When the power is turned on and it is ready to print, ONLINE is displayed. 2 POWER LED (Green) Lights when the power is turned on. 3 ON-LINE LED (Green) • Flashes when communicating with a host PC. • Lights while printing. 4 ERROR LED (Red) Lights when the printer does not operate correctly. 5 FEED key Feeds paper. 6 RESTART key Resets the printer when paused or when an error occurs. 7 PAUSE key Pauses printing.
SX4M / SX5M / TXPSX4 / TXPSX5 Setup and initial operation 7 Setup and initial operation 7.1 Connecting the device 7.1.1 Connecting the interface cable 1 1 Connect the interface cable to the interface connector (1, 2, 3, 4) on the printer and your PC. 1 Connect the power cable to the power supply connector (6) on the printer and to your power outlet. 2 Press the POWER button on “I”. The POWER LED lights up. 2 Press the POWER button on “O”. The POWER LED turns off.
SX4M / SX5M / TXPSX4 / TXPSX5 Setup and initial operation 7.2 Loading the ribbon 1 Open the front cover. 2 The new roll of ribbon should be mounted on the spool to the rear of the print head assembly. 3 The ribbon should be oriented so the shiny side faces up as it lays on top of the label stock. The dull side should face down, this is the transfer side. Fig.
SX4M / SX5M / TXPSX4 / TXPSX5 Setup and initial operation 7.3 Inserting media 1 Open the front cover. 2 Slide the media stock in from the side of the printer. Do not push the media from behind. 3 Media stock should be pushed all the way onto the label shaft up against the round metal plate. 4 Follow the label path as shown. 1 Open the front cover. 2 SX4M and SX5M Loosen the thumb screw. Fig. 9 Label path 7.
SX4M / SX5M / TXPSX4 / TXPSX5 Setup and initial operation 7.5 Locating the sensor 1 Open the front cover. 2 You might have to slide the ribbon out of the way to view the sensor. 3 Looking down, the sensor is located between the two ribbon spindles at the base of the machine. Fig.
SX4M / SX5M / TXPSX4 / TXPSX5 Setup and initial operation 7.6 Setting the sensor Fig.
SX4M / SX5M / TXPSX4 / TXPSX5 Print head use and care instructions 8 Print head use and care instructions Thermal print heads are sensitive and can be easily damaged if mishandled. Care should be taken during the installation to avoid dropping the print head or otherwise impacting the printing element. CAUTION! The edge of the print head is the area where printing takes place. Use care to avoid damage when cleaning the print head as to only touch the element with the cleaner.
SX4M / SX5M / TXPSX4 / TXPSX5 Disposal 9 Disposal Dispose of the device as specified by the appropriate national regulations. CAUTION! Risk of environmental damage in case of inappropriate disposal! Electric devices and their accessories are subject to special waste treatment and may only be disposed of by approved specialized waste disposal companies. WEEE/RoHS Statement SATO is committed to being a responsible corporate citizen in the world.
SX4M / SX5M / TXPSX4 / TXPSX5 Troubleshooting 10 Troubleshooting Paper Jam / No Paper, Sensor Related Problems Check the label sensor to make sure it is lined up properly with the media stock you are using. See page 15 for setting the feed gap sensor. Perform the Feed Gap Sensor Calibration. If you are using pot tags or wrap around tags, calibrate without any material underneath the sensor.
SATO America, Inc.
