Owner`s manual

13
5.2 Possible Problems
This section will give information for some various problems that can occur
Possible problems Causes Solutions
The printer will not turn on
Make sure the printer is plugged in
Make sure the AC outlet is functioning
The power cord might be defective
Plug the power cord in the socket or
printer
Make sure the printer is not plugged
into a power strip or the switch for
the outlet is ON
Try swapping a cord from another
machine
The media is not feeding
The printer is displaying an error
The media is loaded incorrectly
Turn the printer off and then back on
so it displays ONLINE
Check to make sure the media is
loaded correctly
Nothing is printed on the
media
The media is not loaded correctly
The ribbon is not loaded correctly
The print head is not installed properly
Check to make sure the media is
loaded correctly
Check to make sure the ribbon is
loaded correctly
This problem requires contacting the
distributor for assistance
The print image is blurred
The print head is dirty
The media is dirty
the temperature is set too high
Clean the print head with a clean
cloth and hardware store grade
rubbing alcohol
If the media has dust and debris on it
try switching rolls of label stock
Adjust the temperature in the
software and the printer or both if
necessary