Quick Guide For printer model: MB400i / MB410i PN: 9001191(D) www.satoamerica.com www.satoworldwide.
SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644.1650 Technical Support: (704) 644.1660 Technical Support Fax: (704) 644.1661 E-Mail: satosales@satoamerica.com techsupport@satoamerica.com www.satoamerica.com Copyright 2009 SATO America, Inc.
Table of Contents Preface ..................................................................................................... 1 For the Bluetooth or wireless LAN options ............................................... 1 1. Safety Precautions ..................................................... 3 Markings and Symbols ............................................................................. 3 2. Unpacking ................................................................. 12 3. Names of Parts .........
10. Operation with Bluetooth or Wireless LAN .......... 38 11. Removing printed labels ........................................ 39 When the next label is not printed .......................................................... 40 12. Troubleshooting ..................................................... 41 When printing fails (automatic printing) .................................................. 44 13. Daily Care ................................................................
Preface Thank you for purchasing the Barcode Printer, MB400i/410i.This manual is created so that a first-time user of MB400i/MB410i can learn its basic operations in a short time. Please read this manual carefully to make full use of the functions of MB400i/MB410i. Use this section to ensure you properly care for and use the MB400i/ MB410i printer. Read this section carefully before using your printer. Cautions 1. Reproduction of all or part of this manual is prohibited. 2.
“Bluetooth” is a registered trademark of Bluetooth SIG, Inc. USA. Our company is using this trademark based on a licensing contract with this association. Before using the wireless LAN interface, be sure to set all security-related settings for the wireless LAN equipment according to this manual.
1. Safety Precautions In this section, safety precautions about printer operation are explained to ensure proper care and usage. Make sure to read these carefully before using your printer. Markings and Symbols The following symbols or markings are used in this manual and on the printer so that you can properly use the printer, and to prevent any damage to property, harm or injury to yourself and others. Be sure to read their explanations carefully to familiarize yourself with their meanings.
A circle with a diagonal line indicates something you should not do. The symbol on the left indicates that you should not try to take the unit apart. A black circle with a picture inside indicates something you need to do. The symbol on the left indicates that you should unplug the unit from the wall outlet. Specific Warnings Liquid Do not place any container with water or chemicals, such as flower vase or cup, as well as small metallic objects, near the printer.
Dropping and Damage Should the printer ever be dropped or otherwise become damaged, immediately turn off the power and contact your nearest dealer or service center. Continued use creates a danger of fire or electric shock. Abnormal Conditions Continued use of the printer while it is emitting smoke or strange odors creates the danger of fire or electric shock. Immediately turn off the power and contact your nearest dealer or service center. Do not try to service the printer by yourself.
Battery Pack • Never try to take apart the battery pack or modify it in any way such as with a solder iron. • Never expose the battery to direct flame, throw it into fire, or take any actions that may lead to shorting. • When charging the battery pack, make sure to use the printer or the specified battery charger. Warning Warning AC Adaptor / Battery Charger (Option) Use only the specified voltage. Using a different voltage may create the danger of fire or electric shock.
Never use the battery charger with any other battery pack except for the specified one. Doing so can rupture the battery, cause leakage, fire or electric shock. • Never cut, damage or modify the power cord. Also, never place heavy objects on the power cord or heat or pull the power cord. Doing so may damage the cord and create the danger or fire or electric shock.
Power • Do not use wet hands to operate the power switch, replace the battery pack or unplug the AC adapter or battery charger. Doing so creates the danger of electric shock. • The AC adapter set provided for this printer is specific to this printer. Do not use it for other electric equipment. Thermal Head and Stepping Motor • The thermal head gets very hot after printing. Take care when replacing the label or cleaning the printer just after printing to avoid burns.
Tear-off Bar This part contains a blade. Take care to avoid being injured by the blade and other sharp parts in the printer. Replacing the Battery Pack • Use only the specified battery pack. • When replacing the battery pack, make sure to install the pack in the correct orientation. Incorrectly replacing the battery creates the danger of injury or damage to surrounding areas, or explosion.
Leaving the printer unused for a long time If you have no plan to use the printer for a long time, remove the battery pack from the printer and unplug the AC adapter from the wall outlet. Maintenance and Cleaning For safe maintenance or cleaning of the printer, make sure to remove the battery pack and the AC adapter from the printer. Precautions in Use Do not place the printer in a hot or cold place.
Do not disassemble or modify the printer. The printer has high-precision components inside requiring fine adjustment. Do not disassemble the printer. Connect the correct cables to the external input terminals. Cables of the correct specifications are required for connection to the external equipment through the external input terminals. Contact your nearest dealer or service center if necessary. Use the recommended accessories.
2. Unpacking Make sure you have all the printer components shown here. If any component is missing, contact the dealer where you purchased the product from. Warranty Quick Guide Printer unit Battery pack Shoulder belt The appearance of any cushioning material supplied (such as protector pads on the printer holder) may be changed across different production batches.
3. Names of Parts Main cover Label dispenser Tear-off bar Cover release lever Dispenser unit Battery life indicator (LED) * 2 RS-232C cover STATUS (LED) Battery cover Infrared communication sensor USB/DIP switch cover *2 On a wireless LAN interface operating panel (manufacturer option), a CHARGE LED is provided. LCD * 1 FEED button DC input terminal cover PRINT button POWER button *1 Only provided on wireless LAN interface operating panel (manufacturer option).
Label guide stopper Label width scale Label guide 60 70 80 90 100 110 Label guide Platen RS-232C connector 1 2 3 4 4 D DIP switch ON USB connector 14
Names and Functions of Operating Parts RS-232C cover: This covers the RS-232C connector. RS-232C connector: Connects with a PC etc. USB/DIP switch cover: Covers the USB connector and DIP switch. USB connector: Connects with a PC etc. Main cover: Open this cover to set the labels. Cover release lever: Use this to release the main cover. Tear-off bar Cuts the printed label. Set the position of this bar for dispense mode and continuous mode.
POWER button: Turns the power on and off. Battery cover: A specialized battery pack is placed inside. Battery life indicator (LED): Displays the available battery power. Label guide: Set this to match the size of the label width used. Label guide stopper: Press this toward the back to unlock the label guide and adjust the label guide. Label dispenser: Printed labels are ejected here. Label width scale: Use this scale to match the label width used. DC input terminal: Connect the AC adapter.
4. Preparing for First-time Operation Charging the Battery Pack Charging by installing the battery pack in the battery charger (optional) Install the battery pack in the battery charger (optional) and charge it. The optional battery charger set provided for this printer is specific to this printer. Do not use it for other electric equipment. 1. Connect the power cord to the charger unit, then plug it into the outlet. When charging is complete, the CHARGE lamp lights green (fully charged).
CHARGE 2. Insert the battery pack into the slot, with the terminal pointing downward. When charging begins, the CHARGE lamp (red) lights. When charging is complete, the CHARGE lamp lights green (fully charged). 3. Remove the battery pack when charging is complete. Charging time It takes about 1.5 hours for the CHARGE lamp to turn off when charging a completely depleted battery. Notes • When the CHARGE lamp is not lit, check that the battery pack is installed securely.
Charging by installing the specialized AC adapter (optional) on the printer This charges the battery pack while it is installed in the printer. The AC adapter set provided for this printer is specific to this printer. Do not use it for other electric equipment. 1. Remove the DC input terminal cover, and insert the DC output terminal. 2. Plug the AC adapter into the outlet. When charging begins, the battery life indicator lights red.
Installing and Removing the Battery Pack 1. Open the battery cover. Handle Te rminal 2. While pressing the gray hook, insert the battery pack, then close the battery cover. Insert the battery pack with the terminal Handle side toward the printer. 3. To remove the battery, press the gray hook to unlock it, then hold the handle and pull out the battery.
Hook Battery pack Notes: • Be sure to turn the power off before removing or replacing the battery pack. When the power is off, the STATUS LED turns off (see Power OFF in the section, Turning the Power On). Do not remove the battery pack until this light turns off. • Make sure to check that the STATUS LED has turned off before removing the battery pack. • Removing the battery pack by the operation described on the previous page may prevent updating the information in the printer memory.
Install the specialized AC adapter (optional) on the printer for use. The label installation method differs by printing mode. 1. Remove the DC input terminal cover, and insert the DC output terminal into the input terminal. 2. Connect the AC adapter to the outlet. AC adapter DC input terminal DC output terminal • • • • 22 Be sure to turn the printer power off before detaching the DC output terminal for the AC adapter, or disconnecting the power supply.
Loading Labels The label installation method differs by printing mode. Continuous Printing Mode Label paper Journal paper / Linerless label See the printers in the figure under the header, Operation Modes, in chapter 14, Reference. The figure below shows how labels come out of the printer in continuous mode.
1. Slide the cover release lever in the arrow direction to open the cover. First, slide the dispenser unit to the continuous printing mode position. (See Switching from Dispense mode printing to Continuous printing mode, in this section, Preparing for First-time Operation.) 2. While pressing the label guide stopper, slide the label guide to the label size to be used.
3. Load the paper in the printer. Make sure the roll is oriented correctly. 4. Confirm that the label roll can be rotated easily by hand. If rotation is labored, this can cause a feed error. Remove the label roll and adjust the label guide. Note that the label guides do not require adjustment when you are using labels with the same width. 5. Check that the label tip is protruding. Then close the main cover by pressing the middle of the cover.
Dispense mode printing Linerless label with perforation Label paper See the printers in the figure under the header Operation Modes, in chapter 14, Reference. The figure below shows how labels come out of the printer in dispense mode.
1. Slide the cover release lever in the arrow direction to open the cover. First, slide the dispenser unit to the continuous printing mode position. (See Switching from Dispense mode printing to Continuous printing mode, in this section, Preparing for first-time operation.) Never slide the dispenser unit while the main cover is open. 2. While pressing the label guide stopper, slide the label guide to the label size to be used.
3. Peel the label at the tip of the label paper. This step is unneccessary when you are using linerless labels. 4. Load the paper in the printer. Make sure the roll is oriented correctly.
5. Confirm that the label roll can be rotated easily by hand. If rotation is labored, this can cause a feed error. Remove the label roll and adjust the label guide. Note that the label guides do not require adjustment when using labels with the same width. 6. Check that the label tip is protruding (10 mm or more). Then close the main cover by pressing the middle of the cover. Close the main cover slowly, while pulling the cover release lever.
7. For linerless labels with perforation, pull the label upward to tear along the perforated line. Ensure that the tear-off edge is just at the beginning of the red platen roller. Otherwise, re-load the label. 8. Slide the dispenser unit until it stops. If the linerless label clogs at the dispenser, clear the label and re-load the label. This completes loading of the labels for dispense mode printing.
5. Turning the Power On When the preparation steps are complete, turn the power on or off. Power ON 1. Hold down the POWER button until the STATUS LED lights green. Then release the POWER button. PO W ER PR IN T FE ED Power OFF 2. Hold down the POWER button again, until the STATUS LED turns off. Then release the POWER button.
6. Test Printing 1. When pressing the FEED button and holding down the POWER button simultaneously, the printer enters the test mode. Press the FEED button again to start test printing. 2. Verify the following using the output of the test print. • There are no chipped characters. • Printing condition is good. POW E R PR IN T FE 2 ED 1 In test printing, the estimated remaining battery power is displayed as ( when completely charged.) When the remaining battery power is , charge the battery.
7. Operation with an RS-232C Cable To print with an optional RS-232C cable connected to a PC or a handheld terminal, perform the following operations. 1 2 3 4 1. Remove the USB/DIP switch cover, and set the DIP switch (DSW) to DSW-1, 2, 3, 4 = (OFF, OFF, OFF, OFF). ON 2. Remove the RS-232C connector cover. RS-232C cover RS-232C cable 3. Insert the RS-232C cable into the connector. Match the arrow on the RS-232C cable connector with the arrow beside the printer connector, and insert it firmly. 4.
8. Operation with a USB Cable 1 2 3 4 To print with an optional USB cable (mini B type) connected to a PC or a handheld terminal, perform the following operations. ON 1. Remove the USB/DIP switch cover, and set the DIP switch (DSW) to DSW-1, 2, 3, 4 = (ON, ON, OFF, OFF).
USB cover USB cable 2. Insert the USB cable in the connector. Match the arrow on the USB cable connector with the arrow beside the printer connector, and insert it firmly. 3. Connect the other end of the USB cable to the connector on the PC or the handheld terminal. For the connector on the PC or the handheld terminal, see the manuals provided with that equipment.
9. Operation via Infrared Communication 1 2 3 4 To print using a Bluetooth interface or a wireless LAN interface, perform the following operations. ON 1. Remove the USB/DIP switch cover, and set the DIP switch (DSW) to DSW-1, 2, 3, 4 = (ON, OFF, OFF, OFF). 2. Place the printer within 8 inches (20 cm) of the PC or handheld terminal for infrared communication.
30° 30° 3. Adjust the printer position so that the PC or handheld terminal is within a 30° area vertically and horizontally (cone shape) from the center of the infrared communication sensor. The maximum usage distance for infrared communication is 6 to 8 inches (15 to 20 cm). However, this differs with the usage environment and the communicating equipment. Communication may not be possible in direct sunlight or under powerful illumination.
10. Operation with Bluetooth or Wireless LAN 1 2 3 4 To print using a Bluetooth interface or a wireless LAN interface, perform the following operations. ON 1. Remove the USB/DIP switch cover, and set the DIP switch (DSW) to DSW-1, 2, 3, 4 = (OFF, ON, OFF, OFF). Note that the effective distance varies with the usage environment, computer, or handheld terminal in use.
11. Removing printed labels 1. Data is sent from a PC. 1 AB 2345 a bc C D E F 6 7 de fg G 12 AB C 34567 a bc D E F G de fg 2. When printing is complete, hold the right or left corner of the label, pull it in the direction of the arrow, and tear the label. The number of labels that can be printed with one battery pack differs between continuous printing mode and dispense mode printing.
When the next label is not printed 1 AB a bc C d 12 ABC 345 67 D abc E F G defg PRINT button FEED button 1. With the printer online, press the PRINT button to take the printer offline (STATUS LED turns off). 2. Press the FEED button to feed the labels. 1 AB 2345 a bc C D E F 6 7 de fg G 12 AB C 34567 a bc D E F G de fg 3. When the paper stops, pull it in the direction of the arrow to cut the label. 4. Press the PRINT button to put the printer online (STATUS LED lights green).
12. Troubleshooting The status of this printer is indicated by the STATUS LED display and a buzzer sound. When the STATUS LED display or buzzer indicates the status as described in the table that follows, the printer is in an abnormal condition. Clear the error using the clearing method. The printer will automatically turn off in about 30 seconds after a low battery display appears. Confirm that the power is off, then remove the battery pack and charge it.
STATUS LED/buzzer Mode Content LED: ON (red) All modes Low battery A LED: Blinking (red) every 2 seconds Buzzer: One long beep Online Module error (Bluetooth or wireless LAN) B LED: ON (red) After turning power on 1 Program abnormality error 2 FLASH ROM error C Head error D LED: Two colors blinking alter- Online nately (green --> red) every 2 seconds. Buzzer: One long beep LED: Blinking (red) every 0.5 Online seconds. Buzzer: Three short beeps.
--> Cause A B C D E F G H I J K L M 1 The battery is not fully charged. 1 Interface module is in abnormal condition, (Bluetooth or wireless LAN) 1 A FLASH ROM reading/writing error has occured. 1 The head has a broken wire. 1 The cover is not locked. 2 Cover opening/closing sensor is in abnormal condition. 1 Out of labels. 1 The sensor level is incorrect. 2 The sensor type is incorrect. 3 The paper is misrouted. 1 The communication conditions are incorrect. 2 Cable connection is in abnormal condition.
When printing fails (automatic printing) In direct sunlight or under illumination, the internal sensors may mis-operate (assuming a label is present in the dispenser unit), and prevent printing. In such malfunction, either shield the dispenser unit from harsh light, or operate using one of the following methods. 1. Operation using manual printing Switch to manual printing by specifying the dispenser operation mode.
Print condition Causes Countermeasure Vertical stripes 1 The head is dirty 2 The head is defective 1 Clean the head (See Caring for the thermal head section in chapter 13 Daily Care) 2 Replace the head ## 1 The label guide position is 1 Reset the label (See the Loading Characters Labels section of chapter 4 Preparing for printing diago- incorrect First-time Operation). 2 The rollers are dirty nally 2 Clean the platen (See Caring for the platen/dispenser roller/paper sensor in chapter 13, Daily Care).
13. Daily Care Be sure to turn the power off and remove the battery pack before performing the following operations. Caring for the thermal head 1. Slide the cover release lever to open the cover. When in dispense mode printing, first slide the dispenser unit to the continuous printing mode position. (See section, Switching from Dispense mode printing to Continuous printing mode, in chapter 4, Preparing for First-Time Operation.) Thermal head 2. Wipe off any smudges with a cloth dipped in alcohol.
Caring for the platen/dispenser roller/paper sensor 1. Slide the cover release lever to open the main cover. When in dispense mode printing, first slide the dispenser unit to the continuous printing mode position. (See section, Switching from Dispense mode printing to Continuous printing mode, in chapter 4, Preparing for First-Time Operation.) Paper sensor Platen 2. Wipe off any smudges with a cloth dipped in alcohol. Do not use thinner, benzene, or kerosene.
14. Reference Included Items Shoulder belt This belt allows you to carry the printer on your shoulder. 1. Thread the shoulder belt through the belt holes on the printer, from the outside to the inside. 2. Thread the end of the shoulder belt through the buckle, and adjust the length. If the belt is not routed correctly, the belt may detach and the printer may drop.
Battery charger (single) This charges a single battery pack. AC adapter for printer Use this to supply power from a household power outlet (AC100V or 240V). Connect the DC output terminal of the AC adapter to the printer. • Be sure to use the specified adapter. • Hold the printer when connecting or disconnecting. • Be careful not to damage the cord. • Unplug for storage when not in use. • The AC adapter set provided for this printer is specific to this printer. Do not use it for other electric equipment.
Case with rain-resistant cover You can buy a Waist case or a case that hangs from the shoulder. The shoulder case is a version of the Waist case that has a rain-resistant cover. You can use these cases only with the model without the rubber boot. Fastening method 1. Open the cover and place the printer in it with the operating parts facing up. 2. Place the lower side in the case so that the printer is completely in the case. 3. Close the cover.
4. Affix the rain-resistant cover to the Waist case with the buttons and set in place. Rain-resistant cover Waist case 5. Attach the shoulder strap to the case. Shoulder strap Waist case - Does not fit over rubber boot This protective case is for carrying the printer by attaching it to your belt. Fastening method 1. Open the cover and place the printer in it with the operating parts facing up.
2. Place the lower side in the case so that the printer is completely in the case. 3. Close the Waist case cover. 4. Run a belt through the Waist case loops. RS-232C cable This connects with a PC or handheld terminal. USB cable This connects with a PC or handheld terminal. Manufacturer options Wireless LAN interface operating panel (with LCD) This is an operating panel with an LCD to display the wireless communiction status.
Operation Modes There are two printer operation modes: continuous printing mode, and dispense mode printing. Test printing and online printing are available in both modes.
Normal operation mode The LED display for the normal operation mode is as follows. Operation status STATUS (LED) Starting normal printing mode ON (orange) Online ON (green) Offline OFF When the buzzer sound mode is enabled, the buzzer sounds upon startup. The battery life indicator remains on even when the printer is OFFLINE. Power saving mode 1. Sleep mode: With the printer is online, the STATUS (LED) blinks (green) every two seconds. When offline, the STATUS (LED) is off.
Test printing mode (FEED button + POWER ON) When the buzzer sound mode is enabled, the buzzer sounds upon startup. Release the FEED button to stop the buzzer.
Dispense mode printing Dispense mode printing setting Type Operation Default Automatic Prints one label after receiving data, then waits for Manual printing printing setting label to be peeled. After the label is peeled, the next setting label is printed automatically. Manual printing Prints one label after receiving data, then enters setting offline status. When the PRINT button is pressed, the next label is printed.
Head check setting mode In the head check setting mode, a check can be performed in two checking areas: the printing area and the barcode printing area. The presence of the head check function and the head check range settings are set by the DIP switch (DSW) settings when the power is turned on, by button pressing status, and by the cover status.
Online command setting mode Online command setting details Type MB400 compatibility command setting SBPL command setting Operation Sets the online command as standard legacy command (of theMB200/400 series). Sets the online command as an SBPL command. Default SBPL command setting Change online command setting The online command setting is changed by the DIP switch (DSW) settings when the power is turned on, and by button settings. The settings are enabled upon turning the power off.
Buzzer sound mode setting A buzzer can be sounded upon starting up the printer and upon errors. The buzzer is enabled by default. This can be enabled or disabled by the initial operation and by online command.
Standard/non-standard code setting mode Standard/non-standard code settings for control codes can be changed using the control code setting command. Standard/non-standard specifications Type Standard code setting Non-standard code setting Operation The following control codes are set as standard codes. Control code Binary STX 02H ETX 03H ESC 1BH ENQ 1BH CAN 18H NULL 00H The following control codes are set as non-standard codes.
DIP Switch Setting DIP switch 1. Turn the power OFF. 2. Open the DIP switch cover. 1 2 3 4 3. Use a pointed object, such as the tip of a ballpoint pen, to change the switch position.
DIP Swith setting items DIP Switch Cover 1 2 3 4 OFFOFFOFFOFFclose close OFFOFFON ON close open open OFFOFFOFFON open open OFFON OFFOFFclose close OFF ON OFFON open open OFFON ON ON close Key Startup Mode Print OFF OFF OFF ON OFF ON OFF OFF Feed Interface OFF RS-2C ON OFF RS-2C OFF ON OFF ON OFF Bluetooth interface Wireless LAN interface OFF ON ON OFF - ON OFFOFFON open OFF ON OFF OFF Bluetooth interface Wireless LAN interface ON OFF OFF ON OFF OFF Infrared interface OFF ON OFF OFF Infrared interfa
Basic Specifications of MB400i/MB410i Item Printing method Head density Maximum effective printing area Printing speed MB400i MB410i Thermal printing 8 dots/mm (203 dpi) 12 dots/mm (305 dpi) 4.09” (104 mm) [width] × 11.69” (297 mm) [pitch] Maximum 4”/sec (103 mm/sec) [printing speed is 3”/sec (75 mm/sec) during dispenser printing]. The speed differs, depending on printing duty and usage environment. Printing speed can be changed using the printing speed setting command. Dimensions Printer: 6.
Item Paper MB400i MB410i Always use genuine SATO labels. Paper thickness 2.5 Mil to 7.5 Mil (0.064 mm to 0.190 mm) Paper shape Roll media: Face-out winding Maximum outer diameter: 2.63” (67 mm) Label size [backing Standard liner and I-mark pitch] Width: 2” to 4.3” (50 to 111 mm) [2.1” to 4.4” (53 to 114 mm)] Pitch: 1” to 11.6” (25 to 297 mm) [1.1” to 11.8” (28 to 300 mm)] Dispenser Width: 2” to 4.3” (50 to 111 mm) [2.1” to 4.4” (53 to 114 mm)] Pitch: 1” to 7.1”(25 to 182 mm ) [1.1” to 7.
Item MB400i MB410i Low power Enters sleep mode after five seconds of non-activity consumption function (button press, data reception or cover operation). Automatically powers off after five minutes of continued nonactivity. Note: The default setting for the Bluetooth or the wireless LAN models is to disable automatic power-off. The automatic power-off time can be changed using the printer operation command. For command details, see the programming guide.
Item Barcode 2-D code Switch Indicators MB400i MB410i EAN8/13, UPC-E/UPC-A, NW-7, CODE39, CODE93, CODE128, INTERLEAVED 2 of 5, POSTNET, RSS-14 Note: However, barcodes are to be used at: Parallel barcode: thin bar width 2 dots or more Serial barcode: thin bar width 3 dots or more PDF417, QR code (includes micro QR), Data matrix code (ECC200), MAXI code, composite symbols POWER button, PRINT button, FEED button STATUS LED: 1 (lights in three colors: green, red, and orange) Battery remaining power display L
15.
SATO GROUP OF COMPANIES Asia Pacific & Oceania Region SATO ASIA PACIFIC PTE. LTD. 438A Alexandra Road #05-01/04, Alexandra Technopark, Singapore 119967 Tel: +65-6271-5300 Fax: +65-6273-6011 Email: technical@satoasiapacific.com www.satoasiapacific.com SATO AUTO-ID MALAYSIA SDN. BHD. SATO NEW ZEALAND LTD. 30 Apollo Drive, Mairangi Bay Auckland, New Zealand Tel: +64 9-477-2222 Fax: +64-9-477-2228 Email: global.warranty@satonewzealand.com www.satonewzealand.com European Region No.
