Technical data

Unit 7: Troubleshooting
MB400i/MB410i Operator Manual PN 9001190C Page 7-3
ERROR INDICATORS
Table 7-2, Error Indicators
STATUS LED MODE DESCRIPTION CAUSE REMEDY
Light (red) All modes Low battery Battery charge
level is low
Recharge the
battery
Blink (red)
every 2s
Online Error in
BlueTooth or
WLAN card
Interface module
error (Bluetooth,
wireless LAN)
Contact a SATO
service center
Light (red) After Power On 1. Program
illegal error
2. Flash Rom-
error
Flash ROM
read/write error
has occurred
1. Replace Flash
ROM*
2. Retry
downloading
program*
Blink (green-
red) every 2s
Online Head error Head wiring is
disconnected
Replace the head*
Blink (red)
every 0.5s
Online Cover open
Paper End
Sensor error
1. Cover is not
locked
2. Cover open/
close sensor
malfunctioning
3. Paper is not
present
4. Wrong sensor
level
5. Wrong sensor
type
6. Paper skew
1. Lock the cover
2. Adjust sensor
level*
3. Load paper
4. Adjust sensor
level*
5. Set correct
sensor type
6. Reload paper
Blink (green) at
0.5s intervals
Online
(Printing or
receiving data)
Buffer near full Insufficient
space in
Receive Buffer
area
Stop sending data
from the host, and
wait until the buffer
becomes empty.
Resume sending
data.
Blink (green)
every 4s
All modes Sleep mode Not in error. Low
power
consumption
mode is active.
Clear the mode by
receiving data,
pressing a key,
opening or closing
the cover.