Operator Manual For printer model: MB400i / MB410i PN: 9001190C Read this Operator Manual before and during usage of the above product. Keep this document handy for future reference. www.satoamerica.
SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644.1650 Technical Support: (704) 644.1660 Technical Support Fax: (704) 644.1661 E-Mail: satosales@satoamerica.com techsupport@satoamerica.com www.satoamerica.com Copyright 2009 SATO America, Inc.
Table of Contents Technical Data .................................................................................... 1 - 1 Basic Specifications.....................................................................................................1 - 2 Optional Accessories .............................................................................................................. Power Items .....................................................................................................................
Normal Mode ........................................................................................................................ Label Sensor Selection......................................................................................................... Dispense Mode..................................................................................................................... Download Mode...........................................................................................................
Unit 1: Technical Data TECHNICAL DATA • MB400i/MB410i Operator Manual Basic Specifications PN 9001190C Page 1-1
Unit 1: Technical Data BASIC SPECIFICATIONS All technical data deemed pertinent has been tabulated below for quick reference. Find the relative section header and then locate the specific type of technical data in the left column. PHYSICAL CHARACTERISTICS Without rubber boot installed With rubber boot installed Width 6.7 Inches (170 mm) 8.0 Inches (202 mm) Depth 3.0 Inches (76 mm) 3.9 Inches (99 mm) Height 5.3 Inches (134 mm) 6.5 Inches (165 mm) Weight 1.65 Pounds (750 g) 2.
Unit 1: Technical Data PRINT Type Direct Thermal Only Speed 4 Inches Per Second (103mm/s) in normal mode 3 Inches Per Second (75 mm/s) in dispenser mode Dual color printing or high resolution modes reduce speed Resolution MB400i: 203 Dots Per Inch (8 d/mm) MB410i: 305 Dots Per Inch (12 d/ mm) Print Module (Dot Size) 0.0049 Inches (0.125 mm) Maximum Print Width 4.09 Inches (104 mm) Maximum Print Length 11.
Unit 1: Technical Data PRINTING LANGUAGE SATO Barcode Printer Language (SBPL) INTERFACES RS-232C Mini DIN (specified) USB Mini B Type Optical Coupling 3-Wire Cooked Mode Infrared communication (compliant with IrDA Standard Ver 1.2) Bluetooth Bluetooth Specification Wireless LAN Wireless LAN interface (IEEE 802.11b/g) TCP/IP (FTP, LPR, SOCKET) RADIO FREQUENCY CHARACTERISTICS 2.4 FH1 Frequency Band Used 2.
Unit 1: Technical Data LABEL PRINTING MODES Journal Printing (no sensing) Linerless Printing SELF-DIAGNOSIS Head Check Cover Open Paper End Battery Check Test Print CHARACTER FONT CAPABILITIES FONT TYPES Bitmap Fonts XU, XS, XM, XB, XL, OCR-A, OCR-B, POP character Kanji: 16 x 16, 22 x 22, 24 x 24 Square Gothic (JIS Level 1, Level 2) TrueType Fonts CG Times, CG Triumvirate TEXT CHARACTER MAGNIFICATION Bitmap Fonts 1 to 6 Times Agfa TrueType Fonts 6 to 99 Point CHARACTER ROTATION Rotation 0°, 90°,
Unit 1: Technical Data BARCODE CAPABILITIES BARCODE SYMBOLOGIES ROTATION 0°, 90°, 180°, 270° HARDWARE AND RELATED Switches POWER, PRINT, FEED buttons, DIP switches Indicators STATUS LED: One (lights in three colors: green red and orange). Battery LED: Three Built-in buzzer for audible alerts Backlit 112 x 72 dot LCD screen on WLAN model Physical Robustness Without rubber boot installed: Withstands drops from 6 feet (1.8 m) height on 6 sides (Breakage and damage to the case is possible).
Unit 1: Technical Data STANDARD PACKAGE, STARTER KIT, AND OPTIONAL ITEMS Options Spare Battery Pack AC Adapter Battery Charger (Single-Socket) Shoulder Case with Rain-resistant Cover Waist Case Factory Installed Ruggedized Rubber Boot REGULATORY COMPLIANCE Safety regulation CSA (CSA22.2 No.60950-1-03), CCC (GB4943-(2001)), SS337:2001, MIC, EK(AC adapter only) EMC regulation FCC15B Class B, GB9254-1998, GB17625.
Unit 1: Technical Data Figure 1-1, Spare battery pack Spare battery pack—having a spare pack reduces interruption during extended periods of printer operation. Figure 1-2, AC adapter AC Adapter—allows the printer to be operated via an AC outlet, and to charge a battery pack loaded inside the printer. Warning: Use only the specified AC Adapter designed for your printer.
Unit 1: Technical Data PORTABILITY ENHANCEMENTS Figure 1-4, Rain-resistant case Rain-resistant Case — allows users to attach or detach the printer and carry it around easily. Installation: Pinch the Rain-resistant case with the belt clip of the printer. If the case is not pinched with the belt clip correctly, the printer may fall off. Note: Case can be used only for the printer without rubber boot installed. CONNECTIVITY OPTIONS RS-232C cable—allows connection of the printer to a PC or handy terminal.
Unit 1: Technical Data This page intentionally left blank.
Unit 2: Overview OVERVIEW • MB400i/MB410i Operator Manual Overview PN 9001190C Page 2-1
Unit 2: Overview OVERVIEW This manual is laid out consistent with the product discussed and provides all of the information required for operation of the MB400i/MB410i printer. A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within. The contents identify the different Units, Chapters, and Sections. Each references the page number of their commencement.
Unit 2: Overview Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication. “Bluetooth” is a trademark of Bluetooth SIG, Inc., USA., and is used herein under license. SAFETY PRECAUTIONS This section outlines the safety precautions needed for safe operation of the printer. Make sure to read the precautions carefully before using the printer.
Unit 2: Overview USAGE SAFETY • Do not place the printer in a hot or cold place The operation temperature range is -15°C to 50°C (for wireless LAN: 0 to 50°C) where humidity is less than 80% and does not cause condensation. Do not place the printer in an area with high humidity or at a temperature outside the specified range. • Do not drop or apply undue shock to the printer The printer is generally resistant to vibration possibly caused during normal transportation.
Unit 2: Overview Table 2-2, Warnings Foreign Matter Do not drop or insert metallic or flammable objects into the openings on the printer (such as outlets for cables). If any of these should fall into the printer, immediately turn off the power and contact your nearest dealer or service center. Continued use creates a danger of fire or electric shock. Should the printer ever be dropped or otherwise become damaged, immediately turn off the power and contact your nearest dealer or service center.
Unit 2: Overview USAGE PRECAUTIONS Table 2-3, Usage Precautions Location Do not locate the printer in areas with high humidity or dew. If dew forms inside the printer, immediately turn it off, and do not use it until the dew has dried up. Otherwise, continued use creates the danger of electric shocks or printer damage. • Power • • • Print Head • • • Do not use wet hands to operate the power switch, replace the battery pack or unplug the AC adapter or battery charger.
Unit 3: Setup SETUP • MB400i/MB410i Operator Manual Setup PN 9001190C Page 3-1
Unit 3: Setup SETUP UNPACKING THE PRINTER 7ARRANTY 1UICK 'UIDE 0RINTER UNIT "ATTERY PACK 3HOULDER BELT Figure 3-1, Unpacking the printer NOTES: If any component shown here is missing, contact your nearest dealer or service center. An external battery charger is available separately.
Unit 3: Setup PART NAMES Main cove coverr Main Label dispenser dispenser Label Tear-off bar bar Tear-off Cover ver release release lever lever Co -AIN COVER Main co ve r Dispenser unit Dispenser #OVERunit RELEASE LEVER ,ABEL DISPENSER Label dispenser %ASY CUTTER Tear-o ff bar Co ver release lever $ISPENSER UNIT Dispenser unit "ATTERY CHARGING Batter yINDICATOR charging ,%$ in d icato r (L E D ) 34!453 ,%$ Battery charging charging Battery indicator (LED) indicator (LED) 23 # COVER RS-232C cove
Unit 3: Setup Label guide stopper Label width scale Label guide 60 70 80 90 100 110 Label guide Platen RS-232C connector 1 2 3 4 4 D DIP switch ON USB connector Figure 3-3, Specific Parts Identification Label guide stopper Figure 3-4, Label Guide Stopper Page 3-4 PN 9001190C MB400i/MB410i Operator Manual
Unit 3: Setup FUNCTIONS OF VARIOUS PARTS RS-232C Interface Label guide RS-232C cover Label guide stopper Cover Cover Open/Close lever Label output area Tear-off bar Label Width Markings IrDA filter DC input jack DIP Switch Cover for DC input jack Dispenser unit FEED button POWER button PRINT button Battery cover Status LED Battery life indicator (LED) Allows connection to a computer or handy terminal Set to meet the size of the label used Protects the RS-232C connector from dust and damage Allows adjustm
Unit 3: Setup CHARGING THE BATTERY PACK WITH A CHARGER If your printer comes with the optional battery charger, you can use it to charge the supplied battery pack. Follow the steps below: CHARGE Figure 3-5, Charging the Battery Pack with a Charger 1. Connect the power cord to the charger unit, then plug it to the wall outlet and turn on the power. 2. Insert the battery pack into the slot, with the terminal pointing downward. When charging begins, the CHARGE lamp (red) lights.
Unit 3: Setup CHARGING THE BATTERY PACK WITH THE PRINTER If you purchased the optional AC adapter or your printer comes with the supplied AC adapter, the printer can be used to charge the supplied battery pack. Follow the steps below: !# ADAPTER $# INPUT TERMINAL $# OUTPUT TERMINAL Figure 3-6, Charging the Battery Pack with the Printer 1. Remove the cover of the printer’s DC input jack and connect the AC adapter’s DC output terminal to it. 2.
Unit 3: Setup USING THE BATTERY PACK Turn the printer off before removing or replacing the battery. INSERTION 1. Unlatch the battery compartment cover. Figure 3-7, Unlatching Battery Compartment Cover Handle Te rminal Figure 3-8, Inserting Battery Pack 2. Align the battery pack so that its metal terminals are facing forward. Insert the battery pack while pressing and holding the gray hook. (See hook in Figure 3-9.) Close the battery cover.
Unit 3: Setup REMOVAL Hook Battery pack Figure 3-9, Removing the Battery Pack NOTE: Remove the battery pack only when the STATUS LED is OFF. When the printer is turned off, the STATUS LED goes off. Do not remove the battery while the STATUS LED is on. Otherwise, the information stored in the printer may not be updated. 1. Unlatch the gray hook inside the battery compartment, to release the battery. The battery pack is released upwards. 2.
Unit 3: Setup USING THE SHOULDER BELT This belt allows you to carry the printer on your shoulder. Figure 3-10, Preparing the Shoulder Belt INSERTION 1. Thread the shoulder belt through the belt holes on the printer, from the outside to the inside. 2. Thread the end of the shoulder belt through the buckle, and adjust the length. * If the belt is not routed correctly, the printer may drop off.
Unit 3: Setup USING THE OPTIONAL AC ADAPTER FOR POWER If you purchased the optional AC adapter or your printer comes with the supplied AC adapter, the printer can be operated on AC power instead of the supplied battery pack. Follow the steps below: !# ADAPTER $# INPUT TERMINAL $# OUTPUT TERMINAL Figure 3-11, Connecting the AC Adapter for Power 1. Remove the cover of the printer’s DC input jack and connect the AC adapter’s DC output terminal to it. 2.
Unit 3: Setup LOADING THE LABEL ROLL (CONTINUOUS MODE) The method of installing label media varies with your choice of the two possible print modes— continuous or dispense mode. Continuous mode Journal paper/ Linerless label Label Figure 3-12, Continuous Mode Dispenser unit Figure 3-13, Sliding Dispenser Unit Down 1. Make sure you can see the red platen roller. If not, slide the dispenser unit down, by lifting its top edge (Tear-off bar) upwards at the two arrow marks.
Unit 3: Setup Figure 3-15, Placing Label Roll into Printer 3. Place the label roll into the printer. Make sure the label roll is placed with the first label feeding from the bottom of the roll and not from the top (see picture). Thermal sensitive side or exposed label should be facing the tear-off bar or print head. Figure 3-16, Ensuring the Label Roll rotates 4. Turn the label roll lightly by hand and confirm that it rotates smoothly. Otherwise, paper may not be fed correctly during operation.
Unit 3: Setup Figure 3-17, Closing the Cover 5. Close the cover after confirming that the leading edge of the label is outside the printer. This completes the label installation for continuous mode operation. LOADING THE LABEL ROLL (DISPENSE MODE) For operating in the Dispense mode, the following label loading procedures apply.
Unit 3: Setup Figure 3-20, Moving Tear-off Bar Toward You. On Left is Correct Way. On Right is Wrong Way. 1. Make sure you can see the red platen roller. If not, with the unit’s operations panel facing you, grip the Tear-off bar, lift it up and move it toward you. This slides the dispenser unit down toward you. Now, push the dark gray Cover Open/Close lever downward to release the cover. Label guide stopper Figure 3-21, Adjusting the Label Guide 2.
Unit 3: Setup Figure 3-22, Peeling the First Label on Top of Roll 3. Peel the first label on the top of the label. This step is unnecessary when a linerless label is used. Figure 3-23, Inserting Label Roll 4. Insert the label roll into the printer. Make sure the first label emerges from the bottom (not top) of the roll.
Unit 3: Setup Figure 3-24, Ensuring Label Roll Rotates 5. Adjust the label guides by hand to ensure that the label roll can be rotated smoothly. Otherwise the paper may not be fed correctly during operation. When replacing a label roll of the same width as that used previously, adjustment of the label guide is not necessary. ) es .4 m h nc i (0 m 10 Figure 3-25, Closing the Printer Cover 6.
Unit 3: Setup Figure 3-26, Sliding Tear-off Bar 8. With the printer’s operations panel facing you, hold it with two hands, and put your thumbs on the two sets of parallel bars molded in the Dispenser unit on either side of the dark gray Cover Release Lever. Push away from you toward rear of unit, using your thumbs, until it stops sliding. If the linerless label clogs at the dispenser, clear the label and re-load the label. This completes the label installation for Dispense mode operation.
Unit 4: Operation and Configuration OPERATION AND CONFIGURATION • MB400i/MB410i Operator Manual Operation and Configuration PN 9001190C Page 4-1
Unit 4: Operation and Configuration OPERATION AND CONFIGURATION TURNING THE PRINTER ON OR OFF After setting up the printer and label roll in Section 2, you can now operate the printer properly. PO W ER PR IN T FE ED Figure 4-1, Location of Power Button TURNING THE PRINTER ON Press and hold the POWER button. When the STATUS LED lights green, release the button PO W ER PR IN T FE ED Figure 4-2, Pressing Power Button to Turn Off TURNING THE PRINTER OFF Press and hold the POWER button again.
Unit 4: Operation and Configuration SETTING THE DIP SWITCHES RS-232C cover Battery cover USB/DIP switch cover Figure 4-3, Location of DIP Switch Cover 1 2 3 4 1. See USB/DIP switch cover in Figure 4-3. Orient the printer with the USB/DIP switch cover facing you. RS-232C cover ON Battery cover Figure 4-4, Printer with DIP Switch Cover Open 2. You can pry open the USB/DIP switch cover so that the DIP switches are accessible to you.
Unit 4: Operation and Configuration PERFORMING A TEST PRINT 1 2 3 4 Users can perform test prints to evaluate the print quality and also diagnose problems. ON Figure 4-5, Printer with DIP Switch Cover Open POW E R PR IN T FE 2 ED 1 Figure 4-6, Pressing POWER and FEED buttons 1. Open the small black vinyl cover labeled DSW - USB on side panel of unit. Figure 4-5 shows the cover for the DIP switches and USB port in the open position.
Unit 4: Operation and Configuration 1 AB 2345 a bc C D E F 6 7 de fg G 12 AB C 34567 a bc D E F G de fg Figure 4-7, Printing a Test Print 3. Press the POWER button while pressing and holding down the FEED button. The printer enters the test mode. Press the FEED button again to do a test print. Press FEED button to stop test print. Verify the following using the output of the test printing. • • All printed characters are solid black, without any chipped areas.
Unit 4: Operation and Configuration PRINTING VIA THE RS-232C INTERFACE Use the following procedure to print by connecting to a computer or a handy terminal through an RS-232C cable option. RS-232C cover RS-232C cable Figure 4-8, Inserting RS-232C Cable 1. Check that all DIP switches are off. 2. Locate the RS-232C interface port cover and lift it up to expose the port. 3. Plug one end of the RS-232C cable firmly into the port.
Unit 4: Operation and Configuration INPUT AND OUTPUT SIGNALS PIN NUMBER SIGNAL I/O DESCRIPTION 1 SD Output Data to the host computer from the printer 5 CS Input Transmission request signal from the host (Flow control) 3 - - 6 RD Input 4 - - 2 RS Output Transmission request signal from the printer (Flow control) 7 SG - Signal ground Data to the printer from the host computer PRINTING VIA THE IRDA INTERFACE Use the following procedure to print through the IrDA interface. 1.
Unit 4: Operation and Configuration NOTES: • IrDA utilizes 3-wire cooked method of transporting data. • IrDA communication is limited to a 5.9 to 7.9 inches (15 to 20 cm) range. • The usable range may vary depending on the usage environment, or the capabilities of other IrDA devices. Communication is compromised by direct sunlight or ambient light. In such a case, block the strong light from entering the IrDA filter, or reduce the distance between the two IrDA ports.
Unit 4: Operation and Configuration USB 1.1 SPECIFICATIONS The Universal Serial Bus (USB) interface is a factory installed option that must be specified at the time of order. It required a driver (shipped with each printer that has the interface installed) that must be loaded on your PC and the PC must be configured to support USB peripherals using Microsoft Windows.
Unit 4: Operation and Configuration 2. Set up a connection to the Wireless Network The next step is to ensure that your printer is configured with the proper IP address, subnet mask, gateway, SSID, Channel, WLAN mode and security settings. Refer to your MIS personnel for details of your existing wireless network settings. Your SATO-certified System Integrator/dealer can help to set up the connection to your corporate wireless network.
Unit 4: Operation and Configuration OPTIONAL LCD SCREEN The Wireless LAN version of the printer is factory-fitted with a Liquid Crystal Display (LCD). The screen can display the following information: IP address acquisition method Test Print mode Battery strength Two-line text display MANU T Signal strength ONLINE QTY:0000 Figure 4-11, Wireless LAN Version Liquid Crystal Display (LCD) elements • Battery strength: Three-segment indicator. When all segments are lit, voltage level is greater than 15.
Unit 4: Operation and Configuration PRINTER CONFIGURATION The keys of the operator panel and DIP switches are used either singularly or in conjunction to perform configuration activities. The DIP switch complex is accessible from the right housing cover.
Unit 4: Operation and Configuration IRDA QUICK REFERENCE TABLE DESCRIPTION Normal Mode DIP SWITCHES ON OFF OFF OFF User Test Print COVER PRINT KEY FEED KEY Closed OFF OFF Closed OFF ON Hex Dump ON OFF ON ON Closed OFF OFF Set Head Check ON OFF OFF ON Opened ON OFF Opened OFF ON COVER PRINT KEY FEED KEY Closed OFF OFF Closed OFF ON Cancel Head Check USB QUICK REFERENCE TABLE DESCRIPTION Normal Mode DIP SWITCHES ON ON OFF OFF User Test Print Hex Dump ON ON
Unit 4: Operation and Configuration CONFIGURATION MODES This chapter provides an overview of the various configuration modes of the operation menu. All of the following configuration activities are performed via the use of the operator panel located on the printer front. However, many settings may also be controlled via software commands. In the case of conflict between the software and control panel settings, the printer will always use the last entered valid setting.
Unit 4: Operation and Configuration LABEL SENSOR SELECTION This function allows for the determination of the sensor to be used to control label positioning relative to the media type that will be used. The two options are; I-mark and gap. This selection can only be made through host interface using a RS232C cable. POWER = OFF Connect the printer to the host with RS232C cable. Send printer operation registration command from the host and select the desired label type. Print a label.
Unit 4: Operation and Configuration DISPENSE MODE This feature allows for the determination of the method of dispense. AUTOPrints a single label after receiving data, waits for the label to be retrieved, then automatically prints the next label. MANUALPrints a single label after receiving data and then goes offline. Prints a single label each time the PRINT key is pressed until the specified number of labels has been printed. A new job will have to be downloaded to print more.
Unit 4: Operation and Configuration DOWNLOAD MODE This download feature allows the operator to download print jobs to the printer. The data is received through an RS232C interface in binary form using XMODEM protocol for file transfer. DSW = OFF, OFF, ON, OFF + POWER Flashes orange and enters the Program Download Mode. Format storage area if never done. Blinks green while waiting for data. Ensure the printer is waiting for data to be sent before powering off. Press POWER.
Unit 4: Operation and Configuration The block number starts from 1, and when counting to 255, the number goes back to 0 again. If the block number is [01h], complement of block number becomes [FEh]. In the main data, the section of data by 128 bytes is stored. SUM is the check sum computed from 128 bytes of main data. NOTE: The above method is the XMODEM (check sum) option. Select this option in the XMODEM settings on the host side.
Unit 4: Operation and Configuration FONT DOWNLOAD MODE A flash ROM is used to internally store and delete font data and custom designed data. The storage capacity for custom designed characters is a maximum of 95 for each of type of 16 x 16, 22 x 22, 24 x 24 dots. There are four transmission protocols for font download: (1) Download Font Storage, (2) Download Font Selection, (3) Download Font Information Acquisition, (4) Storage CustomDesigned Character.
Unit 4: Operation and Configuration DOWNLOAD FONT REGISTRATION STATUS DESCRIPTION ACSII HEX TRANSFER Not Already Stored A 41 Printer to Host Already Stored B 42 Printer to Host Storage Area NG N 4E Printer to Host Store Font 0 30 Host to Printer Do Not Store Font 1 31 Host to Printer Ready For Storage Status O 4F Printer to Host Font Storage Completed Normally E 45 Printer to Host Font Storage Cancelled S 53 Printer to Host Font Storage Completed Abnormally Z 5A Print
Unit 4: Operation and Configuration ONLINE COMMAND MODE This function allows the selection of receiving command by using either standard SATO Barcode Printer Language (SBPL) or first generation MB400 compatible commands. The MB400 compatible command option should only be chosen if first generation MB400’s will be used along with the newer generation. This will provide a common command language that will communicate to both.
Unit 4: Operation and Configuration CRC (CYCLIC REDUNDANCY CHECK) MODE Allows the operator to enable or disable the Cyclic Redundancy Check (CRC) for each received print data when using wireless LAN or Bluetooth interface. Choose Applicable Option Enable CRC Check: (DSW = OFF, ON, ON, ON) + Cover Open + PRINT + POWER Disable CRC Check: (DSW = OFF, ON, ON, ON) + Cover Open + FEED + POWER Flashes green when saving the Head Check setting. Flashes green when setting completed. Confirm setting is complete.
Unit 4: Operation and Configuration SLEEP & AUTO-OFF MODE This mode is a non-interactive mode that is provided to explain the timed sequence of events that relate to the printer going into sleep mode and then further into offline mode. Printer in Normal Mode No operator interaction or printer operation for 5 seconds. Error signal occurs and goes into Sleep Mode. LED blinks green every 4 seconds. Send data or press key. No operator interaction or printer operation for 5 minutes.
Unit 4: Operation and Configuration PRINTING PROCEDURE After the proper setup and basic configuration procedures, you are ready to print with the MB400i/410i. 1. Make sure the host computer is ready to transmit data, and ensure that the STATUS LED is lit or blinking. (Press the PRINT button to take the printer ONLINE). 1 AB 2345 a bc C D E F 6 7 de fg G 12 AB C 34567 a bc D E F G de fg Figure 4-20, Pulling the Printed Label Toward You 2. Start the print job from the computer.
Unit 4: Operation and Configuration ADJUSTING PRINTING FOR LINERLESS LABELS When printing on a continuous label roll (linerless label without perforation), if you tear off a label at the wrong place, proceed as follows. 1 AB a bc C d 12 ABC 345 67 D abc E F G defg PRINT button FEED button Figure 4-21, Location of PRINT Button and FEED Button 1. Interrupt printing on the computer, or press the PRINT key in the ONLINE state to take the printer OFFLINE. (STATUS LED goes off).
Unit 4: Operation and Configuration CHOOSING THE LABEL DISPENSING MODE You can choose to dispense labels in Continuous Mode and Dispense Mode. In either mode, test printing and online printing are available.
Unit 4: Operation and Configuration To switch between Auto or Manual Print for the Dispense Mode, set the DIP switches as outlined below, and then hold down the PRINT or FEED button when turning the printer ON. The new settings take effect when the printer is next turned ON.
Unit 4: Operation and Configuration NORMAL MODE Table 4-2, STATUS LED behavior in Normal Mode Operational State STATUS LED LED Action START OF PRINTING Orange Steady ONLINE Green Steady OFFLINE OFF NA STANDBY (after 5 seconds of inactivity) Green Blinks every 4 seconds Note: The Battery indicator (all models except WLAN model) remains lit even when the printer is OFFLINE.
Unit 4: Operation and Configuration Figure 4-24, Sample Test Print Table 4-3, STATUS LED behavior in Test Print Mode Operational State STATUS LED LED Action ENTERING TEST PRINT MODE Orange Steady START OF TEST PRINT Green Blinks DURING TEST PRINT Green Steady END OF TEST PRINT OFF NA MB400i/MB410i Operator Manual PN 9001190C Page 4-29
Unit 4: Operation and Configuration HEAD CHECK SETTING MODE Head checking can be applied to one of two areas: the normal print area and the barcode print area. In the normal print area, it checks all printed data. In the barcode print area, it only checks the area where the barcode is. To specify the area subjected to a head check, follow the settings in the table below: Table 4-4, Setting Head Check Area (cover must be left open) H.
Unit 4: Operation and Configuration ONLINE COMMAND COMPATIBILITY MODE The printer can be set for compatibility with SBPL commands or with the older MB400compatible commands.
Unit 4: Operation and Configuration OFFSET CONFIGURATION VIA PROGRAMMING The following offset adjustments for the MB400i/410i printer are usually unnecessary. Almost all adjustments are electrical in nature due to the printer’s advanced self aligning and balancing design features. However, if you need to perform the adjustments, they can be sent as commands to the printer.
Unit 5: Operating Modes OPERATING MODES • MB400i/MB410i Operator Manual Operating Modes PN 9001190C Page 5-1
Unit 5: Operating Modes OPERATING MODES ENABLING AND DISABLING SPECIAL FUNCTIONS Through a combination of DIP switch settings and turning the printer ON with certain buttons held down, you can enable or disable special functions/features. To locate and change DIP switch settings on the printer, see Setting the DIP Switches in the Operation and Configuration section of this manual.
Unit 5: Operating Modes ON OFF OFF OFF CLOSE OFF OFF Infrared interface Normal startup mode CLOSE OFF ON - Test printing mode ON OFF ON ON CLOSE OFF OFF Infrared interface HEX dump mode ON OFF OFF ON OPEN ON OFF - Head check (Barcode printing area) setting OPEN OFF ON - Head check disabled CLOSE OFF OFF USB interface Normal operation CLOSE OFF ON - Test printing mode CLOSE OFF OFF USB interface HEX dump mode OPEN ON OFF - Set compatibility with MB400
Unit 5: Operating Modes NOTE Some hosts monitor the Request-to-Send (RTS) signal (pin 4 of 25) to determine if the printer is ready to receive data. Since the printer does not generate this signal, the RTS line must be held true (high) in order to allow communication. Perform this by connecting the RTS pin to the ClearTo-Send (CTS) signal (pin 5 of 25).
Unit 6: Cleaning and Maintenance CLEANING AND MAINTENANCE • MB400i/MB410i Operator Manual Cleaning and Maintenance PN 9001190C Page 6-1
Unit 6: Cleaning and Maintenance CLEANING AND MAINTENANCE By cleaning and maintaining the printer regularly, you will prolong its durability and reliability, and also reduce the inconvenience of unnecessary malfunctions. Perform the following procedures regularly after turning the printer OFF and removing the battery pack.
Unit 6: Cleaning and Maintenance CLEANING THE PLATEN AND DISPENSER ROLLER Users can perform test prints to evaluate the print quality and also diagnose problems. Figure 6-3, Opening the Cover 1. Slide the Cover Open. 2. Close lever downwards to release the cover. If the lever cannot be pushed downwards, first slide the dispenser unit downwards (see the red arrows), so that it returns to the continuous mode position.
Unit 6: Cleaning and Maintenance Dispenser roller Figure 6-5, Cleaning the Dispenser Roller 3. Wipe off any dirt using isopropyl alcohol. Never use thinner, benzene, or kerosene.
Unit 7: Troubleshooting TROUBLESHOOTING • MB400i/MB410i Operator Manual Troubleshooting PN 9001190C Page 7-1
Unit 7: Troubleshooting TROUBLESHOOTING When you experience any problems operating the printer, refer to the following tables. WHAT TO DO IN CASE OF... Table 7-1, Problem and Remedy Table PRINT FAULT CAUSE REMEDY Smudged printing 1. Print head is dirty 2. Roller is dirty 1. Clean the print head 2. Clean the platen and dispense roller (See Section 6: Cleaning and Maintenance) Vertical streaking in printouts 1. Print head is dirty 2. Print head is faulty 1. Clean the print head 2. Run head check 3.
Unit 7: Troubleshooting ERROR INDICATORS Table 7-2, Error Indicators STATUS LED MODE DESCRIPTION CAUSE REMEDY Light (red) All modes Low battery Battery charge level is low Recharge the battery Blink (red) every 2s Online Error in BlueTooth or WLAN card Interface module error (Bluetooth, wireless LAN) Contact a SATO service center Light (red) After Power On 1. Program illegal error 2. Flash Romerror Flash ROM read/write error has occurred 1. Replace Flash ROM* 2.
Unit 7: Troubleshooting STATUS LED MODE DESCRIPTION CAUSE REMEDY Blink (green>off->red->off) every 1s All modes Head overheat protection feature When print head is hotter than 158 degrees F (70 degrees C), the print head overheat protection feature is activated. Not in error. Cleared when the head temperature drops to 122 degrees F (50 degrees C).
Unit 7: Troubleshooting LCD ERROR MESSAGES (WLAN MODEL ONLY) Table 7-3, LCD Error Messages (WLAN model only) STATUS (LED) DESCRIPTION REMEDY Illegal Program Error / Flash ROM Error No display on the LCD Check Status LED for detail Low battery Battery Error (Font 14x24 Dot) BATTERY ERROR Module Error Wireless LAN Bluetooth - Shows low battery and battery icon blinks (*2) Module Error (Font 14x24 Dot) MODULE ERROR - Shows module error was detected in Wireless LAN or Bluetooth interface (*1)(*2)
Unit 7: Troubleshooting STATUS (LED) DESCRIPTION REMEDY Head Protect Head Protect error (due to overheat) (Font 14x24 Dot) HEAD PROTECT - The print head has overheated - Returns to normal status if print head cools down (*1) Electric field strength for wireless LAN is not displayed. (*2) Electric field strength for wireless LAN is displayed only when wireless LAN is set as interface.
Unit 8: Sato Contacts SATO CONTACTS • MB400i/MB410i Operator Manual SATO Group of Companies PN 9001190C Page 8-1
Unit 8: Sato Contacts SATO GROUP OF COMPANIES Asia Pacific & Oceania Region SATO ASIA PACIFIC PTE. LTD. 438A Alexandra Road #05-01/04, Alexandra Technopark, Singapore 119967 Tel: +65-6271-5300 Fax: +65-6273-6011 Email: technical@satoasiapacific.com www.satoasiapacific.com SATO AUTO-ID MALAYSIA SDN. BHD. No.25, Jalan Pemberita U1/49, Temasya Industrial Park, Section U1, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia Tel: +60-3-7620-8901 Fax: +60-3-5569-4977 Email: service@satosms.com.my www.
