Technical data

SATO MB200 Operator Manual PN: 9001126A Page 5-1
5
TROUBLESHOOTING
This unit is provides assistance in identifying the route cause of inadequate performance or
complete failure. Whereas simple instructions may be provided here for problem correction, their
indepth procedures will most likely be found in the Adjustment Procdures or Replacement
Procedures sections of this manual.
ERROR SIGNALS
STATUS LED MODE RESOLUTION GUIDE
Illuminated Red After Power Input Program or flash ROM error. Replace flash ROM or reload
program.
Illuminated Orange All Modes Low battery. Recharge or replace.
Blinking Red On-Line Ensure cover is locked and the cover open switch is
operational.
Blinking Red/Orange
Alternately
On-Line Received data is larger than buffer. Incorrect protocol
setting.
Blinking Orange On-Line Damaged print head. Replace.
Blinking Orange/Green
Alternately
All Modes Print head protection feature that activates when the head
rises above 131° F and deactivates when it cools down to
122° F (55°C - 50°C).
Blinking Green Printing/Recieving The buffer is near full. Pause the data transmission and
allow the buffer to empty before retrying.
TROUBLESHOOTING TABLE
IMAGE VOIDS
Poor label quality. Use high quality label stock.
Damaged print head. Replace print head.
Damaged platen. Replace platen.
LIGHT PRINT IMAGE
Poor label quality. Use high quality direct thermal label stock.
Low print head energy/darkness. Adjust darkness level.
Foriegn material on print head. Clean print head and platen roller.
Poor head alignment. Align print head as required.
Excessive print speed. Reduce print speed setting.