High-Performance M-84PRO (HQ) (Japan) (Singapore) (Malaysia) (Thailand) (China) (USA) (Belgium) (Germany) (Poland) (UK) (Holland) SATO International Pte. Ltd. SATO Corporation SATO Asia Pacific Pte. Ltd. SATO Auto-ID Malaysia Sdn. Bhd. SATO Auto-ID (Thailand) Co., Ltd SATO Shanghai Co., Ltd SATO America, Inc. SATO Europe NV SATO Deutchland GmbH SATO Polska SP Z O.O. SATO UK Ltd SATO Rotterdam Logistic Center Factory : (Malaysia) (Malaysia) SATO Malaysia Electronics Manufacturing Sdn. Bhd.
SATO Asia Pacific Pte. Ltd. 438A Alexandra Road #05-01/02 Alexandra Technopark Singapore 119967 Tel : (65) 6271 5300; Fax : (65) 6273 6011 Sales Hotline : (65) 6276 2722; Service Hotline : (65) 6273 6455 Email : sales@satoasiapacific.com Website : www.satoworldwide.com © Copyright 2003 SATO Asia Pacific Pte. Ltd. Warning : This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device.
M-84PRO Quick Guide Pg 23 Printer Overview Accessories & Options PCMCIA Memory Expansion One slot for PCMCIA Memory Card (up to 4 MB SRAM or 16 MB Flash ROM). Can be used for graphic file storage, print buffer expansion, format storage and downloaded fonts. Flash ROM Expansion Internal 4MB Flash ROM PCB Real Time Clock An internal Date/Time clock that can be used to date/time stamp labels at the time of printing.
M-84PRO Quick Guide Pg 1 M-84PRO Quick Guide Pg 22 Table of Contents Installation …………………………………………………………………….. 2 Installation ……………………………………………………………. 2 Components …………………………………………………………… 3 Media Loading ………………………………………………………………... 5 Label Stock Loading ………………………………………………….. 5 Ribbon Loading ………………………………………………………. 8 Operation Panel ………………………………………………………………... 10 Printer DIP Switch Configuration ……………………………………………. 11 RS232 Transmit/Receive Setting ……………………………………… 11 Printer Set up ………………………………………………………….
M-84PRO Quick Guide Pg 21 M-84PRO Quick Guide Pg 2 Installation PRINT-OUTS Vector Fonts Rotation Graphics Proportional or Fixed Spacing Font Size 50 x 50 dots to 999 x 999 dots Helvetica, 10 Font Variations 0º , 90º , 180º , and 270º Rotation Dot addressable, SATO Hex/Binary, BMP or PCX formats SPECIFICATION M-84PRO All Models CONTROLS AND INDICATORS Power Green LED On-Line Green LED Label Red LED Ribbon Red LED Error Red LED LCD Panel 2 Line x 16 Character Label Feed Front Panel Power On/Off Switch
M-84PRO Quick Guide Pg 3 M-84PRO Quick Guide Pg 20 Components M-84PRO Specifications General Printer Specifications SPECIFICATION PRINT Method Speed (User Selectable) Print Module (Dot Size) Resolution Label Roll Guide Maximum Print Width Maximum Print Length MEDIA Minimum Width Minimum Length Continuous Tear-Off Cutter Dispense Maximum Width Type Maximum Caliper Roll OD (max) Face-In Core ID (min) SENSING See-Thru Reflective Eye-mark Continuous Form RIBBON Maximum Width Length (max) Thickness M-84PR
M-84PRO Quick Guide Error Blinks Ribbon End Download Error R/W Error Mem Full Error CopyCard/ Format R/W Error No Card Error Mem Full Error Pg 19 3 Short Ribbon End 3 Short Download Error 3 Short Card Copy or Format Error M-84PRO Quick Guide Pg 4 1. Needs new ribbon roll 2. Ribbon sensor needs adjustment 1. Read/Write error 2. Corrupted download file 3. Download file too large 1. R/W error during copying 2. Card not installed properly 3.
M-84PRO Quick Guide Pg 5 M-84PRO Quick Guide Pg 18 ERROR Signals Media Loading LED Error On Error On Error On Error On LCD Message Machine Error EEPROM Error Head Error Sensor Error Audible Beep 1 Long Error Blinks Error Blinks Error Blinks Errors Blinks Error Blinks Error On Line Blinks Error On Line Blinks Error On Line Blinks Error On Line Blinks Error Blinks Label Stock Loading 1. 2. 3. 4. Open the Top Access Door by swinging it up and to the left.
M-84PRO Quick Guide Pg 17 Intermittent Problems If the print server and the printer start up OK, but you intermittently have problems printing, check the following: 1. Excessive NetWare polling can be a big cause of intermittent problems. Make sure that you have only enabled the NetWare file servers that you need for printing (do a SHOW NETWARE command from the print server console to see the enabled file servers). If you have V3.
M-84PRO Quick Guide Pg 7 M-84PRO Quick Guide Pg 16 Checking the Interface between the Print Server and the Printer First make sure that the cable between the print server and the printer is securely plugged in at both sides. Then: 1. Wait about two minutes after the printer is powered on and then run a printer self-test. If the self-test does not print, then there is a possibility that it is a hardware problem. Double check the connections.
M-84PRO Quick Guide 6. 7. Pg 15 If you are still unable to get printer output, try the Hex Dump as described in Step 5 under the Parallel Interface troubleshooting. In this case, the printer monitors the RS232C interface for incoming data. From the Hex Dump, if you are seeing extra 0DH 0AH (CR and LF) characters, and are using BASIC, refer to PRO Printer Programming Reference. It provides hints for writing a SATO program in BASIC.
M-84PRO Quick Guide 7. Pg 9 Manually turn the Rewind Spindle to wrap the ribbon onto the core one to two turns to secure it. M-84PRO Quick Guide 7. 8. 9. If the labels or tags are already loaded, close the Print Head Assembly by pushing downwards on the black tab until it latches closed. 10. Run a test print to ensure that the labels and ribbons were loaded correctly.
M-84PRO Quick Guide Pg 13 Troubleshooting M-84PRO Quick Guide Pg 10 Operation Panel Initial Checklist 1. Is the printer powered up and ON-LINE? 2. Is the ERROR light on the front panel off? If this light is on, it may mean the Print Head Assembly or the Label Hold-Down is not closed and latched in position. 3. Are the LABEL and RIBBON lights on the front panel off? If these lights are on, the labels or ribbons may be incorrectly loaded. Using the IEEE1284 Parallel Interface 1.
M-84PRO Quick Guide FEED DSW LCD Pg 11 Momentary switch. Pressing this key feeds one blank label when the printer is off-line. When the printer is on-line, another copy of the last label will be printed (Reprint W/Feed must be enabled in the LCD panel Service Mode). DIP switch array to set operational parameters of the printer. 2 Line x 16 Character LCD display. Used for setting operational parameters of the printer and displaying error conditions.
