Specifications

FAQs M-84Pro

The M-84PRo should be delivered ready to detect a gap label

(DSW-2-2=OFF). Make sure that the gap between labels is 3mm

or more; otherwise it will not be detected. If using an I-mark sensing

method (black bar between each label) DSW2 must be ON and the

I-mark must be 3mm or more wide and bold.

The LCD displays "FRAMING ERROR". What should I do?

"Framing Error" appears on the LCD screen when the printer is

unable to interpret the data sent. Confirm that the communication

format between the printer and host are compatible.

The LCD displays "PAPER END". What's wrong?

Confirm that the labels are positioned correctly and held down by

the Paper Edge Guide.

The LCD displays "RIBBON END". What should I do?

• Are you printing on to thermal paper, but have not changed the

DSW2-1 to ON to configure the printer for direct thermal print-

ing?

• Check that the ribbon is not sticking to the label. This can hap-

pen if the darkness setting is too high.

• Also confirm that the ribbon spindle is rotating freely on the spin-

dle. If it is not an error message will appear.

How do I get rid of ribbon wrinkles?

Raise the print head and confirm that the ribbon cores are correctly

positioned on the spindles. Turn the ribbon take-up knob clockwise,

confirming the ribbon runs smoothly. If the ribbon binds, remove the

ribbon cores and examine the spools, spool springs and gears for

damage.