DR300 (HQ) (Japan) (Singapore) (Malaysia) (Thailand) (China) (USA) (Belgium) (Germany) (Poland) (UK) (Holland) SATO International Pte. Ltd. SATO Corporation SATO Asia Pacific Pte. Ltd. SATO Auto-ID Malaysia Sdn. Bhd. SATO Auto-ID (Thailand) Co., Ltd SATO Shanghai Co., Ltd SATO America, Inc. SATO Europe NV SATO Deutchland GmbH SATO Polska SP Z O.O. SATO UK Ltd SATO Rotterdam Logistics Center Factory : (Malaysia) (Malaysia) SATO Malaysia Electronics Manufacturing Sdn. Bhd.
DR300 Quick Guide Pg 33 DIPSW 3 No. 1 2 3 SATO Asia Pacific Pte. Ltd. 438A Alexandra Road #05-01/02 Alexandra Technopark Singapore 119967 Tel : (65) 6271 5300; Fax : (65) 6273 6011 Sales Hotline : (65) 6276 2722; Service Hotline : (65) 6273 6455 Email : sales@satoasiapacific.com Website : www.satoworldwide.com © Copyright 2003 SATO Asia Pacific Pte. Ltd. Warning : This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device.
DR300 Quick Guide Pg 32 DR300 Quick Guide Pg 1 Table of Contents Separate sheet 3 (Protocol setting) 7 ON ON OFF OFF 8 ON OFF ON OFF Content (Reserved) STATUS 3 XON-XOFF Ready/Busy DIPSW 2 No.
DR300 Quick Guide Pg 2 DR300 Quick Guide Pg 31 DIP-Switch Setting What You Get The DR300 printer comes packed in a protective carton.
DR300 Quick Guide Card maintenance function Online maintenance function 2D Codes Truetype fonts Preset data ₤ p currency change Adjustable guard bars Pg 30 No Yes Unpacking No Yes Remove equipment from the carton box.
DR300 Quick Guide Unpacking – Touch Screen (Optional Item) Remove touch screen from the carton box. Pg 4 DR300 Quick Guide Pg 29 Operating Environment Condition Input Power Supply Voltage Power Consumption Environment Condition Voltage AC 220V + - 10% Max 190 VA 130W Operating temperature 5~40 d.c. Operating humidity 30~80 d.c. (No condensation) Storage temperature -5~60 d.c. Storage humidity 30~90 d.c.
DR300 Quick Guide Label Size Label Thickness Operation Panel Adjustment VR User Mode Features Self Check/Detection Option Pg 28 Width 32 -80 mm Pitch 19 – 181 mm (Label size is inclusive of label web) 0.1 – 0.26 mm Key: LINE Key, FEED Key LCD: 8 digits x 2 lines (English character display, Black Lit) (only applicable to On-line use) STATUS: 2 – colour LED (Red, Green) PRINT : Print Darkness PITCH : Print Pitch OFFSET : Print Offset 1. Print Darkness 2. Print Position Adjustment 3. Print Speed 4.
DR300 Quick Guide Name of Parts Pg 6 DR300 Quick Guide Pg 27 Specifications Basic Specification DR300 General Specifications Head Density Print Method CPU Print Speed Bar Code Type Bar Code Ratio Font Expansion Font Type Print Area 8 dots/mm Thermal Transfer/Direct Thermal 32-bit RISC CPU 75, 100, 125 mm/second (Selectable) UPC-A/E EAN-8 EAN-13 NW7 Code 39 ITF2/5 Code 128 UCC/EAN128 Bookland 2D: PDF417, Data Matrix, Vericode, QR code, Maxicode *2D barcode: online printing only 1:2, 1:2.
DR300 Quick Guide Pg 26 DR300 Quick Guide Serial Interface Touch Screen / Keypad Interface Specifications Touch screen is connected to printer main body with a cable.
DR300 Quick Guide Pg 8 DR300 Quick Guide Cleaning with rubbing sheet. Operation Panel Unit Displays operation message and error message Display Display error and operation message.
DR300 Quick Guide Cleaning method for printer parts Pg 24 DR300 Quick Guide Card Cover Unit PC Card Slots PC cards slots for memory card. Back Panel Unit Cleaning for pitch sensor unit. Pull out pitch sensor guide unit and clean its bottom portion. If a label is stuck, remove pitch sensor guide unit from the shaft groove by pulling the stopper in the arrow direction, pull it out and clean its bottom area.
DR300 Quick Guide Media Loading Setting of Label and Carbon Ribbon Setting paper Use of genuine SATO labels for this equipment is recommended. Pg 10 DR300 Quick Guide Pg 23 Daily Maintenance This equipment is for printing information in the form of bar code and character. Periodical preventive maintenance is recommended to keep the printer in good condition. Timing for maintenance Rolled Label • • Thermal head, platen roller. After printing every one roll or 150m of label. Others.
DR300 Quick Guide Pg 22 Print image shifts from its position 1. Check Point Are the labels, carbon ribbons properly set? 2. Is the platen roller dirty? 3. Are deformed labels, carbon ribbons being used? Are genuine labels, carbon ribbons exclusively for this equipment being used? Is the content of data, signal from the computer correct? 4. 5. 6. • Is the print position offset setting correct? DR300 Quick Guide Pg 11 • To open thermal head, turn head lock lever in the direction of the arrow.
DR300 Quick Guide Pg 12 DR300 Quick Guide Pg 21 Paper fed, but no printing 1. 2. 3. Check Point Is the thermal head dirty or is there a label stuck on it? Are genuine labels, carbon ribbons exclusively for the equipment being used? Is the pitch sensor dirty? Remedy Clean dirt off thermal head with cleaning kit. *Avoid using metallic tools which may damage the print head. Genuine labels, carbon ribbons exclusively for this equipment must be used. Available from SATO.
DR300 Quick Guide Pg 20 Simple Trouble Shooting Confirm the following items when operation of this equipment failed when the power supply is on. Nothing is displayed on the display 1. 2. 3. 4. • • Check Point Is the power cable firmly plugged into the power cable? Is the power cable firmly plugged into the equipment? Is the power cable damaged? Is the fuse on the main body fine? 5. Is there current supplied to the equipment? 6.
DR300 Quick Guide Pg 14 DR300 Quick Guide Setting Carbon Ribbon Supply Power Only SATO carbon ribbons are recommended for the use on this printer. • Open cover while power is OFF. Turn power switch on. Push the switch on the side labelled [-]. Pg 19 When the power switch is switched on, initial startup message [Manual Print Mode] is displayed on the touch screen. • Open thermal head. Turn head lock lever to the direction of the arrow.
DR300 Quick Guide Pg 18 Power Supply Setting power supply Power Cable Outlet DR300 Quick Guide Pg 15 • Insert carbon ribbon fully onto ribbon unwinder unit. (Caution on direction of unwinding) • Set ribbon core on ribbon rewinding unit. SEE DIAGRAM Plug in power cable to the main body socket then the outlet socket. Connect Touch Screen To Printer Unit Touch Screen comes with a cable to connect to printer main body.
DR300 Quick Guide • • Pg 16 DR300 Quick Guide Pg 17 By turning the head lock lever to the direction of the arrow, close thermal head. Close cover. Take caution not to trap your finger when closing the cover • Pitch Sensor Adjustment • Open cover when power is OFF. • Pitch sensor adjustment. Slide pitch sensor to locate centre hole. This need to be done when using tickets/tags with through punch hole only. Turn head lock lever to the direction of the arrow, close thermal head and close cover.