Instruction manual

Section 5: Cleaning and Maintenance
Page 5-2 GY412 Operator Manual
5.1 CLEANING THE PRINT HEAD, PLATEN, AND ROLLERS
The print head not only generates printouts of barcodes, but also graphics and text. To produce optimal prints,
it must be kept clean in spite of the dirt and adhesive that constantly accumulate on its print surfaces.
Furthermore, dirt can accumulate along the label path, affecting parts such as sensors and guides, and
reducing their performance.
Therefore, it is important to clean these important components periodically. The printer cleaning kit and
cleaning sheets can be purchased from your authorized SATO representative.
When to clean with a cleaning kit
 For the print heads, platen roller, paper sensor, and label guide: clean after using up every other box of
media.
 For other parts: clean after finishing every six boxes of media.
5.2 HOW TO CLEAN THE PRINTER (CLEANING KIT)
Follow the instructions supplied with the cleaning kit. Use the items to clean the parts.
1. Before starting, get ready an approved cleaning kit from
your SATO representative. Make sure the printer is
powered off, and remove the power cable. Instructions
for opening the fluid in the swabs are provided on the
label on the bag of swabs.
2. Lift the Top Cover.
3. Remove the media.
Cleaning the print heads
4. Either use a swab from the cleaning kit, or apply Ther-
mal print head Cleaner to a cotton swab.
5. Locate the top print head, which is mounted under the
Top cover. The print head faces downward when the
Top cover is closed. It has a green stripe on its exposed
surface.
6. Press the end of the dampened swab along the entire
width of the print head.
7. Check for any black coloring or adhesive on the swab
after cleaning. Discard the dirty swabs.
8. Repeat, if necessary, until the swab is clean after it is
pressed over the print head.
9. Locate the lower print head. It faces upward and also
has a green stripe.
10.Repeat steps 6 through 8 for the lower print head.