Specifications

8-6Questions & Answers

SATO Users Manual

Problems in TCP/IP

Print job in not printed

-When there is no reply to Ping:

Request timed out.

NOTE

- For the initializing LAN board to factory default, refer to chapter 1.

CHECK1

If you are using TCP/IP protocol, ping LAN board with the assigned IP address to see

if there are any reply. If there is no reply to ping, IP address may not have been

configured properly.

Reset LAN board to factory default and configure again from the beginning.

Example:

Issue ping in Windows 98 MS-DOS

Click Start - Programs - MS-DOS Prompt, then execute Ping xxx.xxx.xxx.xxx.

You will see the message below. "xxx.xxx.xxx.xxx" is the IP address configured to

LANboard.

-When there is a reply to Ping:

Reply from xxx.xxx.xxx.xxx:bytes=32 time=58ms TTL=253

CHECK2

The Destination printer port of printer driver may not have been configured properly.

Click Printer at Properties, then Details, then check the printer port name of LAN board

at Print to the following port. The port name is indicated "ST-Print2003 LPR Port" or

"ST-Print2003 IPP Port" or "ST-Print2003 Raw Port" after the assigned port name.

Ex.) Printer port=xxx.xxx.xxx.xxx: lp (ST-Print2003 LPR Port)

* xxx.xxx.xxx.xxx. = IP Address