User`s manual

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Return Acknowledgments to Trading
Partners
COMM-LiNK
© pro has automated this very important function, again
making it easy for the user. The process begins by receiving any
transaction, for example, a purchase order. The receiver must then
inform the sending Trading Partner that it was received, in good time, in
good order, and without errors.
Each Trading Partner has an established time period for receipt of a
functional acknowledgment. The ranges go from 6 hours to 72 hours,
depending upon the Trading Partner. To ensure that you comply with
these varying requests, COMM-LiNK
© pro automatically creates and
sends any 997’s or 999’s as soon as a transaction is received via EDI. If
a trading partner claims they did not receive a functional
acknowledgment, then COMM-LiNK
© pro has the functionality for the
user resend it, or else the user can contact
support@commport.com for
assistance.
The main screen also has a file menu from which you can do EDI,
however, clicking on the Perform EDI button is much more convenient as
it is displayed when the application first loads.
File
Under File you have the following option:
….Perform EDI
Check your mailbox for incoming or outgoing transactions.
….Exit
Exit will close COMM-LiNK
© pro system.