Specifications

Operation Manual 5. Troubleshooting
CL608e/612e 37
5. Troubleshooting
The design of the SATO CL-608e/612e printer is based upon
proven technology and reliable components. When a problem
occurs, the solution can be easily traced using the troubleshooting
tables in this section. This table list symptoms, probable causes,
and suggested corrective actions.
Both print quality and general operational problems are listed in the
troubleshooting table.
5.1 Troubleshooting Tables
The troubleshooting table below includes the following general
symptom descriptions:
☺ The suggested actions may be carried out by the end-user.
 The suggested actions should only be carried out by experi-
enced service staff. Recall your reseller or service agent.
• Image Voids • No Label Movement • LABEL LED on
• Ribbon Wrinkle • No printed Image • RIBBON LED on
• Light Images • Display Problem • ON LINE LED not on
• Smearing • POWER LED not on • No Label Drive
• No Ribbon Movement • ERROR LED on