User's Manual

13-Nov-07 49-70-020-DOC 3949-70-020-DOC 39 39
MSTRP-5050 (MC 5/6)
User Manual
6.5 tRoublesHooting
6.5.1 leds
Red Warning LED is
on
Reader faulty Send a service report on the Service Form
Power LED is off Power cable not connected Ensure the power cable is connected correctly to
both the mains power and to the reader
Power cable faulty Replace the cable
Power adaptor faulty Replace the power adaptor
Reader faulty Send a service report on the Service Form
Absence of the
ashing green light
of the channel LEDs
during tag reading
The tags are too close to
the entrances of the reader
where they can not be read
as the reader antennas are
located deeper inside.
Move the tags deeper inside of the Reader internal
operating volume. The 20-cm zone inside each of
the tunnel entrances does not have any antennas
to read tags.
Faulty tag/tags Replace tag/tags. Do not use tags with a black dot
or black square marking (faulty tags).
The Powering Field is off Ensure the powering eld is on. Go to Tools>
System>Reader Setting. Tick the Powering Field
box.
Green channel LED
ash but I can not
see any tag
message in the
ReaderManager
USB and Ethernet
connection is not
functioning.
Ensure the communication cable is plugged in or
replace if faulty.
The reader is not
Connected
Ensure the reader is turned on and a
communication cable is plugged in. In the
ReaderManager open the Connection menu. Find
the reader you want to connect to on the list. The
status bar in bottom right corner of the
ReaderManager window has to show an indication
Connected, the tag type and the IP address.
The tag type is incompatible
with the reader
Use the appropriate tag type according to the chart
in the Reader-Tag Compatibility section.
A communication tool has
not been chosen
Choose Grid of tag sight counts or Table of Tag
Messages from Tools->System menu to view tag
replies.