User Guide

Table of Contents
1 INTRODUCTION...................................................................................................................................................1
2 FREQUENTLY ASKED QUESTIONS ................................................................................................................2
2.1 H OW DO I INSTALL OR UPGRADE R EADER M ANAGER ? ......................................................................................2
2.2 H OW TO CONNECT R EADER M ANAGER TO A READER ?......................................................................................2
2.3 I HAVE A NEW READER , WHAT DO I DO NOW ? ...................................................................................................2
2.4 H OW DO I CHANGE THE NETWORK SETTINGS ON A READER ?.............................................................................2
2.5 H OW DO I SET A TAG TO N ORMAL P OWERED MODE ?........................................................................................2
2.6 H OW DO I RESTORE THE READER TO ITS DEFAULT SETTINGS ?...........................................................................3
2.7 H OW DO I GET THE R EADER S ERVER VERSION OF MY N ETWORK BASED READER ?............................................3
3 INSTALLATION ....................................................................................................................................................4
3.1 N EW I NSTALLATION .........................................................................................................................................4
3.2 U PGRADING R EADER M ANAGER SOFTWARE ......................................................................................................4
3.3 S TARTING R EADER M ANAGER ..........................................................................................................................5
3.4 G ETTING S OFTWARE U PGRADES .......................................................................................................................5
4 THE READERMANAGER DESKTOP................................................................................................................7
4.1 R EADER M ANAGER M ENU B AR ........................................................................................................................7
4.2 R EADER M ANAGER S TATUS B AR ...................................................................................................................10
5 MANAGING CONNECTIONS ...........................................................................................................................12
5.1 D EFINING A S TATIC C ONNECTION ...................................................................................................................12
5.2 C LOSING A C ONNECTION ................................................................................................................................14
6 TOOLS...................................................................................................................................................................15
6.1 C ONFIGURATION S YSTEM ...............................................................................................................................16
6.2 C ONSOLE ........................................................................................................................................................18
6.3 G RID OF T AG S IGHT C OUNTS ..........................................................................................................................20
6.4 I MMEDIATE C OMMAND ..................................................................................................................................21
6.5 I NTERROGATE C OMMAND ..............................................................................................................................23
6.6 M EMORY M AP ................................................................................................................................................24
6.7 R EADER S ETTINGS ..........................................................................................................................................26
6.8 R EADER S ETUP ...............................................................................................................................................32
6.9 S IMPLE T AG T EST ...........................................................................................................................................45
6.10 T ABLE OF T AG M ESSAGES ..............................................................................................................................46
6.11 T AG T EST .......................................................................................................................................................47
7 READER CONFIGURATIONS..........................................................................................................................49
7.1 E DIT C ONFIGURATIONS D IALOG .....................................................................................................................49
7.2 R EADER C ONFIGURATION D IALOG ..................................................................................................................49
8 UPGRADING READER SOFTWARE...............................................................................................................51
8.1 U PGRADING ARM AND X 86 R EADERS ............................................................................................................51
9 TROUBLESHOOTING........................................................................................................................................53
9.1 C AN ’ T SEE MY READER ON THE DYNAMIC CONNECTION LIST ..........................................................................53
9.2 M Y READER IS BEHAVING STRANGELY OR TAGS ARE TIMING OUT ...................................................................53
9.3 M Y ANTENNA IS NOT IN THE R EADER S ETUP TOOL ANTENNA LIST ..................................................................53
10 REPORTING A PROBLEM................................................................................................................................54
11 MINIMUM SYSTEM REQUIREMENTS..........................................................................................................55
12 GETTING MORE INFORMATION ..................................................................................................................56
13 APPENDIX A – AVR OPTIONS.........................................................................................................................57
13.1 U PGRADING A N AVR S ERIES R EADER ...........................................................................................................57
13.2 O PENING A C ONNECTION U SING T HE C OMMAND L INE ..................................................................................57
13.3 T ROUBLE SHOOTING AVR PROBLEMS ............................................................................................................58