2D CAD
Install your thermostat
with a C wire
If you have a C wire,it will power your thermostat.you won’tneed the Power
Extender Kit(PEK)included in the box.
TO install accessories(humidier,dehumidier or ventilator)please refer to the wiring
diagrams at wiring.
13.Question: Can I use it without internet connection?
Answer ： The T18 will still be able to control your heating and cooling, and use using
it wireless sensors with motion, Follow Me and sensor scheduling. But without a
internet connection, won't be able to control or monitor the T18 remotely or use Alexa.
14.Question: If I have have 2 thermostats, how can I voice control them individually if
both wake up Alexa?
Answer ： If two T18 are installed at the same time, It is impossible to control one of
these devices accurately by voice, because both T18 use alexa as a wake word. we
suggest that the installation distance between multiple T18 should be more than 7
meters, this prevents Alexa from controlling two or more T18 at the same time.
15.Question: In the privacy policies, it states, "T18...may also anonymously aggregate
your data..." wondering who all they share your data with? its not specic.
Answer ： To protect users' privacy, T18 does not collect any information about
customers，In the APP, we only need customers to ll in the simplest personal
information when they register as users.
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16.Question: If I have the Amazon Echo as well, when I say Alexa will both devices
activate if both "hears" (devices located in diff locations)?
Answer ： Alexa's ESP service is not currently available to 3rd party devices, like the
T18. But if they open to 3rd party devices, we'll look into adding it to the T18.
Currently the T18will respond whenever it hears the wake word "Alexa".
17.Question: Can the T18 be connected to my Amazon Firestick?
Answer ： The T18 can control any Alexa compatible device. I don't believe the re
stick is Alexa compatible.
18.Question Why does alexa keep telling us "sorry, i need a minute"? none of the ：
other echo dots in our house have this issue. is my alexa faulty?
Answer ： When Alexa is saying "Sorry, I need a minute", then there's an issue with
the Alexa service. When you get this response, and it continues after a good while,
Please turn off the power for a few seconds and then turn it back on, If it still doesn't
work, then contact our .
19.Question: Say I set up my vacation schedule.What if shut off wi before that.Will
the T18 still follow the schedule or it always needs access to the cloud?
Answer ： If you loose wi in the middle of a vacation event, the T18 will still be able to
hold the vacation until the end date. It doesn't require a wi signal to hold the vacation
event. But without wi internet, you won't be able to monitor or control the T18remotely.
20.Question: Can the T18 control more than 1 accessory? I have a dehumidier and
humidier and would like it to be able to control both.
Answer ： The T18 is designed to control a complete home accessory at one time,
such as a humidier, dehumidier or ventilator.