2D CAD
5.Question: Does anybody know if the manufacturer gives people a hard time in
fullling the warranty?
Answer ： Service and Support: All products come back by a 30-day change period,
1 Year maintenance period and lifetime support, But before that,please contact our
customer service rstly.
0302
6.Question: If i wired my ceiling fans to be controlled via wi will the T18control the
ceiling fans also?
Answer ： As long as your ceiling fan is compatible with the Amazon Alexa Voice service,
then you would be able to talk to the T18 for control with your fans.
7.Question: Have a single gas red hot water heating system with 4 zones. Will one
T18 be able to control all four zones? If not, what are my options?
Answer ： You would need a T18 per zone, if you want to control and monitor each zone
remotely.
8.Question: Can i use an T18 with a heat pump?
Answer ： Yes, all our T18 smart thermostats work with Heat Pump systems. Air to air
or geothermal.
9.Question: Does the package contain the trim plate and if so what are the
dimensions?
Answer ： The T18 does come with a large trim plate:：Length：165mm
Width：129 mm
10.Question: Can the "alexa" feature of this thermostat be used to control the
rainmachine mini-8 2nd gen sprinkler controller?
Answer ： As long as your sprinkler control is able to be controlled by Alexa, like other
smart home devices, then T18 will be able to take voice commands for that system.
11.Question: Is there a temperature sensor on the unit itself or does it only use the
remote sensors?
Answer ： T18 has internal temperature sensor, even without external sensor T18 can
work.
12.Question: If i want this to hold a temperature and not do any program or anything
automatic will it hold that temp?
Answer ： You can set the Hold action (when you manually adjust to a new temperature)
to be indenite. Then, whenever you change the temperature, it will stay on that new set
point until you change it.