Operating instructions

Error Code/Message Displayed Cause Solution
Err 12 Tare memory greater than weighing Unload scale or use a different
Tare2 O Max. capacity or range limits sample amount
Err 17 Internal adjustment is not possible Reduce the preload or
Adj.-wt. O Max. because preload is too heavy change the configuration
Err 30 Interface port for printer output Contact your local
Print fct. blocked is blocked Sartorius Service Center
Err 31 Interface handshake interrupted Transmit XON, then CTS
Print fct. blocked (XOFF, CTS)
Function active Function is being performed –
Less than 999 samples can be Product memory is full Delete some of the data
saved in up to 100 lots in the product memory
Err 10x Key is stuck Release key
or
Key pressed when switching on contact your local
the scale: Sartorius Service Center
x = 1 : N (F1, F2, F5, F6), c
x = 2 : D, N (F3), 0, 3, 4, 9
x = 3 : 2, 5, 6, ., p, t-right
x = 4 : 1, 7, 8, N (F4), a,
t-left
“Checkerboard” pattern displayed M key was pressed when turning on
continuously the scale, or is stuck
Err 340 Operating parameter (EEPROM) Turn the scale off, then back on
is wrong again. If this error remains displayed,
please contact your local Sartorius
Service Center
Err 341 RAM lost data, Leave the scale power on
Battery needs to be recharged for at least 10 hrs.
Err 320 Operating program memory defective Contact your local Sartorius
Service Center
No WP Weighing platform is defective Contact your local Sartorius
Service Center
blocked Function blocked None
The special code J remains displayed None of the keys has been pressed Press a key
since the scale was turned on
The weight readout changes Unstable ambient conditions Set up the scale in another area
constantly
Too much vibration, or the scale Change Setup configurations
is exposed to a draft to adapt the scale to the
ambient conditions
A foreign object is caught between Remove the foreign object
the pan and the scale housing
The weight readout is The scale has not been Calibrate/adjust the scale
obviously wrong calibrated/adjusted
The scale was not tared Tare before weighing
before weighing
The scale is not level Level the scale
Ref.wt. too light Error in storing reference weight Weight too light or there is
(with the counting or weighing- no sample on the scale
in-percent application)
152