Operating instructions

151
Error Codes
Error Codes and Messages
Error codes are displayed in the main display or text line for 2 seconds.
The program then returns automatically to the weighing mode.
Error Code/Message Displayed Cause Solution
No segments appear on the display No AC power is available Check the AC power supply
The AC adapter is not plugged in Plug in the AC adapter
Automatic shutoff configured Press e to switch on the scale
in Setup or select “automatic shutoff – off”
in the Setup menu
H The load exceeds the scale capacity Unload the scale
L or Err 54 The weighing pan is not in place Place the weighing pan on the scale
Err 01 Data output not compatible with Change the configuration in
O Display range output format the Setup menu
Err 02 Calibration/adjustment condition Calibrate only when zero
Cal. n. possible not met, e.g., is displayed
– The scale was not tared Press t to tare
– The scale is loaded Unload the scale
Err 03 Calibration/adjustment could not Allow the scale to warm up
Cal./adj. interrupt be completed within a certain time again and repeat the
adjustment process
Err 07 Function not allowed in scales Contact your local Sartorius
Function blocked verified for use in legal metrology Service Center for information
on having the settings changed
Err 08*
The load on the scale is too Check whether “tare/zero
oO zero range heavy to zero the readout with power on” is set
Err 09*
Taring is not possible when the gross Zero the scale
o  0 not allowed weight is ≤ zero
Err 10 Tare key and 2nd tare memory are Press c to clear the formulation
Tare fct. blocked blocked when there is data in the application; the tare key and 2nd
tare memory for the formulation tare memory are then accessible
application
Differential weighing: Differential weighing:
The tare key is blocked when Unload the scale or
a tare weight is stored for a change to a different
specific sample sample
Err 11 Tare memory not allowed Check the tare value entered
Tare2 blocked – Cannot load the sample tare
weight
– Total weight in the tare memory
exceeds the capacity of the scale
– Tare value exceeds the fine range
of the verified scale
* = occurs only when the SBI interface (ESC f3_/f4_) is used