Operating instructions
22 
Troubleshooting Guide 
(For Problems That You Can Fix Yourself 
Problem Possible Causes Solution 
No segments appear on the display  - No line current is available  - Check the power supply 
  - The AC adapter is not plugged in  - Plug the AC adapter into 
     the platform and into 
     an electrical outlet 
  - The weighing platform has been in  - Turn on the 
isi
 industrial  the 
standby mode for more than   terminal using the 
   5 minutes   on/off switch 
The weight display shows "H"  - The load exceeds the capacity of the  - Unload the weighing platform 
   weighing platform   
The weight display shows "L" or "Err 54"  - The load plate is not on the  - Place the load plate on the platform 
   weighing platform   
The weight display briefly indicates "Err 01" - The weight unit selected  - Wrong setting in the "Devices" 
   requires more decimal places   setup menu of the 
isi
 industrial 
   than are available in the display   terminal 
The weight display briefly indicates "Err 02" - One of the requirements for  - For example, re-adjust (recalibrate) 
   calibration/adjustment has not   the weighing platform only when a 
   been met (e.g., the weighing   zero readout is displayed on the 
   platform is still loaded)   terminal 
    - Zero the weighing platform 
    - Unload the weighing platform 
The weight display briefly indicates "Err 03" - Calibration/adjustment was  - Allow the equipment to warm up 
   unable to be completed within   and re-adjust/recalibrate 
   a specific time   
The error code "Err 07" is displayed  - The last function you-activated  - To change the menu codes, contact 
   is not allowed for weighing   your local dealer or Service 
   platforms used as legal   technician 
   measuring instruments   
   (legal-for-trade)   
The error code "Err 08" is displayed  - The load on the weighing  - Check the initial zero-setting range 
   platform is too heavy for the   for the configuration code you have 
   platform to be zeroed   selected on the "Specifications 
     Chart" to determine whether this 
     range is correct 
The error code "Err 09" is displayed  - The gross weight value < zero  - zero the weighing platform 
   and the weighing platform is   
   unloaded, but you can not tare   










