AMD Radeon™ R9 285 Series Graphics User Guide / Owner's Manual Part Number: 55038_enu_1.
ii © 2014 Advanced Micro Devices Inc. All rights reserved. Disclaimer The information contained herein is for informational purposes only, and is subject to change without notice. While every precaution has been taken in the preparation of this document, it may contain technical inaccuracies, omissions and typographical errors, and AMD is under no obligation to update or otherwise correct this information. Advanced Micro Devices, Inc.
iii Important Safety Instructions Note: This product is for use only with compatible UL-listed personal computers that have installation instructions detailing user installation of this class of product. Read all instructions before beginning installation. All safety and installation instructions should be read before the product is installed or operated. Retain all instructions. Safety, installation, and operating instructions should be retained for future reference. Heed all warnings.
iv AMD Radeon™ R9 285 Series Graphics © 2014 Advanced Micro Devices, Inc.
Contents Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 Recording the Serial and Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi 6.3.3 CE Compliance Information (European Union) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 6.3.4 Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 6.3.
Chapter 1 Getting Started Before you begin installing your new AMD Radeon™ R9 285 Series graphics card (P/N: 102-C784/C766/C760xx-xx), make sure that you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter. 1.1 System Requirements The following are recommended system requirements for installation of the AMD Radeon™ R9 285 Series graphics card.
2 Getting Started 1.2 Recording the Serial and Part Numbers Write down the serial number and part number before installing the graphics card. The serial number and 102 part number on the graphics card are required for registration and free support. They are located on a sticker on the back of the card. The emphasized numbers in bold are required for registration and free support. Figure 1–1 Sample Serial and Part Numbers AMD Radeon™ R9 285 Series Graphics © 2014 Advanced Micro Devices, Inc.
Chapter 2 Hardware and Software Installation This chapter details how to install your graphics card in your system as well as where to download associated software and drivers. 2.1 Installation Overview Once you have determined that your system meets the minimum requirements, perform the following tasks to install your new graphics card. Detailed installation instructions are provided in the following sections. 1.
4 Hardware and Software Installation Caution: Static electricity can seriously damage computer components. Discharge your body's static electricity by touching the power supply case or the metal surface of the computer chassis before you touch any components inside the computer's case to avoid damaging them. 4. Unscrew or unfasten and remove any existing graphics card from the computer, if necessary. Warning: Some graphics cards can get hot while operating.
Hardware and Software Installation 5 Figure 2–1 Dual-card Installation 11. Make sure no internal cables are interfering with components inside the computer (for example, a cooling fan), and then replace the computer cover. 12. Reconnect any cables that you have disconnected during installation, and then plug in the computer's power cord. 13. Turn on the monitor, and then the computer. If you have properly installed the graphics card, the computer should start normally.
6 Hardware and Software Installation AMD Radeon™ R9 285 Series Graphics © 2014 Advanced Micro Devices, Inc.
Chapter 3 Display Configuration This section describes how to configure displays and lists available display connections for your graphics card. 3.1 Baseplate Connections The following figure shows the display connections that are available on your AMD Radeon™ R9 285 Series graphics card. Note: The baseplate may not appear exactly as depicted. Figure 3–1 AMD Radeon™ R9 285 Series Display Connections 1 DisplayPort (DP++) connection. Carries video and audio signals to DisplayPort-compliant devices.
8 Display Configuration DisplayPort adapters come in three types: • Adapter—Uses DisplayPort signals to transmit audio and video information between variants of the same connection type (for example, Mini DisplayPort to standard DisplayPort). • Active dongle—Allows connection from a DisplayPort connection to a nonDisplayPort display using DisplayPort signals. • Passive dongle—Allows connection from a DisplayPort connection to a nonDisplayPort display using non-DisplayPort signals.
Display Configuration 9 3.3.1 Multi-Display Support Your AMD Radeon™ R9 285 Series graphics card provides display functionality for up to six displays through AMD Eyefinity multi-display technology and any combination of the following: • First three displays can be connected to any display connection on your graphics card. • Additional displays must be connected to the DisplayPort connection either natively or through an active DisplayPort adapter.
10 Display Configuration Use the Control Center software application to configure the new display. AMD Radeon™ R9 285 Series Graphics © 2014 Advanced Micro Devices, Inc.
Chapter 4 AMD CrossFire™ Technology Note: AMD CrossFire™ Technology features are available only for systems installed with more than one compatible AMD Radeon™ graphics cards and are intended for applications running in full-screen mode. 4.
12 AMD CrossFire™ Technology to the primary card. By default, displays that are connected to other graphics cards are disabled but may be enabled by unlocking them. Use AMD Catalyst Control Center to change your display setup and AMD CrossFire settings as needed. For more information, see the context-sensitive help system that comes with the application. AMD Radeon™ R9 285 Series Graphics © 2014 Advanced Micro Devices, Inc.
Chapter 5 Using the Catalyst™ Control Center Software 5.1 Catalyst™ Control Center Overview The Catalyst™ Control Center software application contains settings for configuring and fine-tuning your AMD product. Use it to manage desktops and displays, optimize your graphics processor for enhanced 3D application and video quality, and configure your CPU for improved power savings or system performance.
14 Using the Catalyst™ Control Center Software Table 5–1 Control Center Access Routes in Windows® Access Route Instructions Windows Start Screen 1. On the Windows Start screen, open App commands and then tap or click All apps. 2. Click the Control Center tile. Windows Desktop 1. Right-click anywhere on the desktop. 2. From the shortcut menu that appears, click the Control Center option. Windows Start Menu 1. Click Start on the Windows task bar. 2.
Using the Catalyst™ Control Center Software 15 The help system opens to provide context-sensitive help for the current page or general usage information. © 2014 Advanced Micro Devices, Inc.
16 Using the Catalyst™ Control Center Software AMD Radeon™ R9 285 Series Graphics © 2014 Advanced Micro Devices, Inc.
Chapter 6 Reference The following section offers troubleshooting tips and provides customer care, warranty, and compliance information. 6.1 Troubleshooting Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card. 6.1.1 Graphics Card Installation Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care at http://support.amd.com. 6.1.1.1 The graphics card doesn't fit any of the motherboard slots.
18 Reference • Install a different graphics card. If there are no display issues, then the graphics card in question may be defective. • If your motherboard has on-board graphics capabilities, you may need to disable them. Consult your motherboard documentation for more information. Note: Some manufacturers do not allow the on-board graphics to be disabled or to become the secondary display.
Reference 19 6.1.2.3 DVDs will not play in high-quality modes. For displays connected using an analog connection, playback of CSS-protected DVDs may be restricted to certain modes. For displays connected using a digital connection, playback on certain DVD players may also be restricted if HDCP (high-bandwidth content protection) cannot be enabled. This restriction also applies to displays connected using active DisplayPort adapters. 6.1.2.4 The display appears tilted. Consult the HDTV documentation. 6.
20 Reference 6.2.2 Disclaimer AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the product, whether your product contains a defect, and whether your product is under warranty. • AMD Customer Care is unable to assist with refunds, returns, or exchangespecific inquiries.
Reference 21 Warning: Changes or modifications to this device not expressly approved by Advanced Micro Devices, Inc. could void the user's authority to operate the equipment. FCC Part 15, Subpart B, Class A Class B This product complies with FCC Rules Part 15. Operation is subject to the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation.
22 Reference Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada. Class B This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. 6.3.3 CE Compliance Information (European Union) Class A Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Reference 23 6.3.5 VCCI ITE Compliance Information (Japan) Class A Translation: This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions. VCCI V-3 Class B Translation: This is a Class B product based on the standard of the VCCI Council.
24 Reference 6.3.6 KC Certification Information (Korea) Class A Translation: "Class A" Equipment (Business purpose info/telecommunications equipment) As this equipment has undergone EMC registration for business purpose, the seller and/or buyer is asked to beware of this point and in case a wrongful sale or purchase has been made, it is asked that a change to household use be made.
Reference 25 Translation: This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate countermeasures. CNS13438 Class B CNS13438 6.3.8 C-Tick (Australia and New Zealand) ACMA — Australian Communications and Media Authority • Radiocommunications Act 1992 (Australia)—per notices of section 182 • AS/ NZS CISPR 22 6.3.
26 Reference For information on China RoHS, EU RoHS, or EU REACH compliance, please refer to Product Environmental Compliance on the AMD Web site. 6.3.10 Waste Electrical and Electronic Equipment (WEEE) Directive Compliance (European Union) This product was manufactured by Advanced Micro Devices, Inc. AMD Radeon™ R9 285 Series Graphics © 2014 Advanced Micro Devices, Inc.
