User`s guide

C.3 Failed to load database connector
Reason
The database connector is not available on the machine that is processing the report.
The database client software required by the database connector is not available on the machine that
is processing the report.
Context
Occurs when refreshing or previewing a Crystal report that does not contain saved data.
Resolution
Ensure that the database connector used by the report is installed on all machines where the report
can be run.
Ensure that the necessary database client software required by the database connector is installed and
in the PATH environment system variable on all machines where the report can be run.
C.4 Failed to open the connection. Details: [Database Vendor Code: <vendor code
number>]
Reason
• The data source required by the report is unavailable or improperly configured on the machine that
is processing the report.
• The database server required by the report is unavailable.
• The database client is installed but improperly configured on the machine that is processing the
report. For example a DB2 database alias, Oracle tnsnames entry or Sybase DSEDIT entry is missing
or improperly configured.
Context
Occurs when refreshing or previewing a Crystal report that does not contain saved data.
Resolution
• Ensure that the data source required by the report is available and properly configured on all machines
where the report can be run. For example, the ODBC data source or JNDI data source exists and
connectivity can be proven from a client test tool.
• Ensure that the database server required by the report is running and that connectivity can be proven
from a client test tool on all machines where the report can be run.
2012-03-14676
Crystal Reports Error Messages