User Guide

164 Section 3B: Data Services
Data Services FAQs
How will I know when my phone is ready for data service?
Your user name (for example, bsmith01@sprint.com) will
be displayed when you access Menu > Settings >
Phone Info > My Account.
How do I sign in for the first time?
You are automatically signed in to access data services
when you turn on your phone.
How do I know when my phone is connected to data services?
Your phone automatically connects when data service
is used or an incoming message arrives. Your phone will
also display the or indicator.
Can I make calls and use data services at the same time?
You cannot use voice and data services simultaneously.
If you receive a call while data service is active, the call
will be forwarded to voicemail. You can place an
outgoing call anytime, but it will interrupt any in-progress
data session.
When is my data connection active?
Your connection is active when data is being transferred.
Outgoing calls are allowed; incoming calls go directly to
voicemail. When active, the or indicator flashes
on yourphone’s display screen.
When is my data connection dormant?
If no data is received for10 seconds, the connection
goes dormant. When the connection is dormant, voice
calls are allowed. (The connection may become active
again quickly.) If no data is received foran extended
period of time, the connection will terminate.
Can I sign out of data services?
You can sign out without turning off yourphone;
however, you will not be able to browse the Web oruse
other data services. While signed out, you can still place
or receive phone calls, check voicemail, and use other
voice services. You may sign in again at any time. To
sign out, go to Settings > More... > Data > Disable Data in
yourphone’s menu.