Install Instructions

10
Santa Fe Compact70 Installation & Operation Instructions Santa-Fe-Products.com | 800.533.7533
Service - Troubleshooting
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN.
Symptom Possible Reason Troubleshooting Procedure
Troubleshooting Procedure for Performance
Related Issues
This method of diagnosis is used to function
check the internal components in the dehumidi-
er. This is to be used when a performance issue is
suspected.
1. Set the humidity controller all the way to the
most humid setting or off position – Did the
unit shut off?
2. If yes, turn the fan setting to the ON position –
does the fan start?
3. If fan starts, leave in the fan ON position and
set the humidity all the way to driest setting.
May have to wait 5 minutes for the compressor
to start.
4. Listen for a distinct buzzing/humming sound
of a compressor starting up – do you hear this
noise?
5. If compressor is running and continues to run,
after about 15 minutes you should feel a slight
increase in air temperature being discharged
out of the discharge air side of the unit.
6. If so, depending on your environmental
conditions (temp/Rh%), you should see some
water production out of the hose within
30 minutes or so. (Note: If the room
temperature is 55 degrees or below and/or
in area of low relative humidity, the
dehumidier will produce little to no water.)
7. Collecting the water removed in a 24 hour period
will give a measurement of performance.
WARNING!
ELECTRICAL SHOCK HAZARD:
ELECTRICAL POWER MUST BE PRESENT TO PER-
FORM SOME TESTS. THESE TESTS SHOULD BE
PERFORMED BY A QUALIFIED SERVICE PERSON.
Fan is not running.
Dehumidication
or fan is being
called for.
1. Loose connection in
fan circuit.
2. Obstruction prevents
fan impeller rotation.
3. Defective fan.
4. Defective fan relay.
Low dehumidication
capacity (evaporator
is frosted
continuously).
Dehumidication is
being called for.
1. Defrost thermostat loose
or defective.
2. Low refrigerant charge.
3. Dirty air lter(s) or air flow
restricted.
4. Excessively restrictive
ducting connected to unit.
Dehumidier
removes some
water, but not as
much as expected.
1. Air temperature and/or
humidity have dropped.
2. Humidity meter and or
thermometer used are
out of calibration.
3. Unit has entered defrost
cycle.
4. Dirty air lter(s) or air flow
is restriced.
5. Defective defrost
thermostat.
6. Low refrigerant charge.
7. Air leak such as loose
cover or ducting leaks.
8. Defective compressor.
9. Restrictive ducting.