Operation Manual

33
W
HEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READ
Y
O
R WRITE T
O:
ORION SALES
,
INC.
3471 N. UNI
O
N DR.
OLNEY
,
ILLINOIS 6245
0
FOR INFORMATION ON OUR OTHER PRODUCTS OR TO ORDER ACCESSORIES ONLINE
,
PLEASE VISIT OU
R
W
EB
S
ITE A
T
www.
o
r
io
n
s
al
esi
n
c
.
com
FOR CUSTOMER SERVICE, ADDITIONAL SET-UP OR OPERATING ASSISTANCE, OR TO ORDER ACCESSORIES
IONAL SET UP OR OPERATING ASSISTANCE
P
LEA
S
E
C
ALL:
1
-800-28
9
-0
9
80
T
roubleshoot
i
n
g
U
se the following check list for troubleshooting when you have problems with your TV.
C
onsult your local dealer or
service outlet i
f
problems persist. Be sure all connections are properly made when using with other units
.
•
C
heck all
C
ABLE connection
s.
•
S
et TV/
C
ABL
E
menu option to the CABLE
m
ode.
•
S
tation or
C
ABLE s
y
stem problems, tr
y
a
not
h
er
s
tation
.
• Check antenna connections, adjust or
re
-
d
ir
e
ct ant
e
nna
.
•
C
heck for sources of possible interference
.
Ho
riz
o
nt
a
l
o
r
d
iagonal
b
ars
o
n s
c
reen
.
No
R
e
m
o
t
e
o
perat
i
on
.
•
S
elect proper lan
g
ua
g
e in the menu options
.
Displa
y
is not
s
h
own in
y
our
l
anguage
.
N
o reception
abo
v
e
ch
annel 13
.
N
o
C
ATV
r
ecept
i
on
.
•
Batteries are weak,
d
ea
d
or inserte
d
incorrectly
.
• Remote is out o
f
ran
g
e, move closer to TV
(
within 15 feet
).
• Make
s
ure Remote i
s
aime
d
at
s
en
s
or
.
•
C
onfi rm there are no obstructions between
the
R
e
m
o
t
e
an
d
t
he
TV
.
• Make sure t
h
e power cor
d
is plugge
d
in
.
• Make sure TV/
C
ABLE menu option is in th
e
appropriate mo
d
e
.
• I
f
using antenna, check UHF antenna
connect
i
ons
.
• No
b
roa
d
cast on station tune
d.
•
S
leep Timer is set
.
• Power interrupte
d.
TV
s
hut
s
o
ff.
• TV station experiencin
g
pro
b
lems or pro
g
ram
t
une
d
is not close
d
captione
d
. Tr
y
anot
h
er
ch
ann
e
l
.
•
C
heck
C
ABLE connection or VHF/UHF
a
ntenna, repos
i
t
i
on or rotate antenna
.
•
S
et closed caption decoder in the menu
.
Clo
s
ed -
Caption is
n
o
t activat
ed.
S
YMPT
O
M
S
POSS
IBLE
SO
LUTI
O
N
S
SYMPT
O
MS
PO
SSIBLE S
O
LUTI
O
NS
•
Make sure t
h
e power cor
d
is plu
gg
e
d
in.
•
Try another AC outlet
.
•
Power is o
ff
, check
f
use or circuit breaker.
•
Unplu
g
unit
f
or an hour, then plu
g
it back in
.
•
S
tation or
C
ABLE experiencin
g
problems,
tune to anot
h
er
s
tation
.
• Check sound adjustments (Volume and Mute)
.
•
C
heck for sources of possible interference
.
•
Station or CABLE experiencing problems,
tune to anot
h
er station
.
•
Make sure c
h
annels are set into memor
y
.
•
Check antenna or CABLE connections
,
a
d
just antenna
.
•
C
heck for sources of possible interference
.
•
Check
p
icture control ad
j
ustments
.
pj
•
S
tation or
C
ABLE experiencin
g
problems
,
tune to anot
h
er
s
tation
.
•
Make sure c
h
annels are set into memor
y
.
•
S
tation is weak, ad
j
ust antenna to receive
d
e
s
ire
d
s
tation
.
•
Check for sources of possible interference
.
•
Station or CABLE experiencing problems,
tune to anot
h
er station
.
•
Make sure c
h
annels are set into memory.
•
Check picture control adjustments
.
•
C
heck antenna or
C
ABLE connections
,
a
d
just antenna
.
•
Check for sources of
p
ossible interference
.
p
•
Station or CABLE experiencing problems,
tune to anot
h
er station
.
•
Make sure c
h
annels are set into memor
y
.
•
CABLE company is scrambling signal
.
•
A
d
just antenna
.
Poor
s
oun
d
o
r no soun
d.
Poor picture
o
r no picture
.
TV
d
oe
s
not
o
pera
t
e
.
Pictur
e
w
o
bb
les or
dri
f
t
s.
P
oo
r c
o
l
o
r
o
r
n
o
c
olo
r
.
P
oo
r
recept
i
on on
s
o
me
ch
annel
s.
•
C
heck di
g
ital si
g
nal stren
g
th
.
D
igital
b
roa
d
castin
g
s
c
reen
pro
b
lem
.
J30J0401B.indb 1J30J0401B.indb 1 07.4.26 1:15:58 PM07.4.26 1:15:58 PM