Manualshelf

User Manual

ManualsBrandsSANNCE ManualsElectronics1080P xPOE Security Camera System with 1TB Hard Drive,4 Pcs 1920TVL Outdoor/Indoor CCTV Surveillance Cameras, Easy Installation, Real Plug & Play XPOE Network Home Video Surveillance System
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Solutions:
Method 1: Make sure the hard drive is installed. If the hard drive is installed for the first time, you need to
format. You can enter the Main Menu --Advanced Settings -- Hard Disk Management to click format and select
the hard disk.
Method2: Please go to Main Menu---Record---Playback to check recordings.
8. Email alerts is failed
Possible Reasons:
You had better use Gmail. Please do not use Yahoo or Hotmail. Alarm and email alerts function are not
enabled.
Solutions:
Method 1: Please make sure the NVR has connected to the router and Internet successfully.
Method2: Please enable alarm and email alerts function.
Method 3: Please make sure the edition of your device must be after December 2015. If not, please send email
to us.
9. All cameras has no image showing up on the NVR after the device is starting up normally.
Possible Reasons:
Connection cable is damaged.
Input mode of the monitor is incorrect.
Solutions:
Method 1: Please go to Guide and select Auto-connected mode.
Method2: Please make sure your camera has been connected correctly.
10. Forget password
Solutions:
Method 1: Please make sure that there is no default password, you can login directly.
Method2: Please send the date and model of your NVR, you can email to us or make a phone call to us.
11. The status of your hard disk is abnormal.
Possible Reasons:
Your NVR has not installed the hard disk, or the specification of your hard disk is incorrect.
Solutions:
Method 1: Please make sure your hard drive meets all requirements from us. Please make sure your hard drive
is for the surveillance use, not for the PC.
Method2: Please make sure your NVR has installed the hard drive in advance.
Method 3: Please go to Main Menu--Advanced--Storage to check if there is hard drive and its status is normal
or not. If there is nothing on the storage or the status is not normal, please click Format Storage.
Method 4: Install the hard drive and put the hard drive close to your ear to check if you can hear some noise.
One hour later, use your hand to touch the hard drive to check if it is hot. If you can not hear any noise and the
surface of hard drive is not hot, it means that the hard drive is not being powered up. Please contact us.
Please E-mail or make a call phone to us if you have any further questions.
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