User Manual

1. There are two ways to run WD Drive Utilities:

a. If you have WD Discovery installed and open, you can run WD Drive Utilities

by going to the Apps tab, ﬁnding WD Drive Utilities and clicking Open.

b. Otherwise, you can run WD Drive Utilities from the Windows Start menu by

clicking Start > All Programs > WD Discovery > More WD Apps > WD Drive Utilities

or Start > All Programs > WD Apps > WD Drive Utilities.

2. If you have more than one supported drive connected to your computer, select

the one that you want to check.

3. On the Diagnose dialog, click the button for the test that you want to run:

▪ Run Drive Status Check

▪ Run Quick Drive Test

▪ Run Complete Drive Test

Safely Disconnecting the Drive

Windows and Macintosh operating systems have a means for safely disconnecting

and removing the drive without turning off the system:

▪ Windows has a Safely Remove Hardware and Eject Media icon in the system tray

which, when used, ensures that all data is ﬂushed from system cache before

device removal.

▪ Mac users can simply drag the drive icon to the trash before disconnecting it.

Erasing the Drive

Note:

Erasing your drive also deletes the WD software and all of the support

ﬁles and utilities. You can download these to restore your My Passport

SSD drive to its original conﬁguration after erasing the drive.

The My Passport SSD drive provides two ways to erase your drive, depending on

whether it is locked or not:

IF your drive is . . .

AND you . . . THEN see . . .

Not locked Want to erase the drive, Using the Drive Erase Function

Locked Have forgotten or lost your

password and must erase the

drive,

Using Five Invalid Passwords

Using the Drive Erase Function

To erase your drive when it is not locked:

1. There are two ways to run WD Drive Utilities:

a. If you have WD Discovery installed and open, you can run WD Drive Utilities

by going to the Apps tab,

ﬁnding WD Drive Utilities and clicking Open.

Managing and Customizing the Drive

My Passport SSD

User Manual