User Guide

4. Once format is complete the SD card will be properly formatted.
microSDHC cards fail to format
Why can't I format my microSDHC card using my mobile phone?
SYMPTOMS:
- A mobile phone running Android OS will prompt you to format the card.
- When attempting to format the microSD/microSDHC card using the mobile phone, the format will fail and the card is
unusablemessage will appear.
It may be possible to read and format the card using a USB memory card reader. In theses cases, you can use a reader
to download your data or recover it using a data recovery program like Rescue Pro.
After you backed up your data, you can simply format your card and continue using it in your device.
NOTE: Do NOT use the phone as the reader.
NOTE: If the above steps do NOT resolve the problem or if the lock switch is missing or broken, please backup your
data if possible and request a replacement using our online web form.